OneSignal
OneSignalExternal reviews
1,164 reviews
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Incredibly helpful and patient support
What do you like best about the product?
Provides a relatively easy to implement set of SDKs for our hybrid app. However, Dom and Jenna from their support have been incredible ; incredibly patient, tackling our problems with haste but still being able to have a laugh and fun along the way.
What do you dislike about the product?
The reporting and mapping of cohorts from one provider (such as Mixpanel) can be a real pain point. Reporting especially is really difficult in this platform.
What problems is the product solving and how is that benefiting you?
The ability to have people opt in to push notifications and email marketing.
Reliable notifications and easy to use!
What do you like best about the product?
I can design my own messages and deliver them timely. I got it up and running on my webflow website in 5 minutes. I had a question and they answered immediately and it has everything that I need. I created a Zapier integration to send messages to my Glide app and I send messages daily.
What do you dislike about the product?
nothing really. Between all the tools I have used this is the best.
What problems is the product solving and how is that benefiting you?
Sending notifications across all channels and engagins customers
Very good solution. Difficult to understand cost structure.
What do you like best about the product?
It has all the various features needed for the app service. The site's UI is intuitive and easy to understand. Customer support is fast and friendly.
What do you dislike about the product?
The trial features are too limited, making it difficult to make decisions. The flexibility of In-App Messaging is too high, making it unsuitable for simple and easy tasks, and when there are multiple messages at the same time, priority settings cannot be made. Costs are incurred for Push even though it is not used at all. It should be possible to turn it on/off on the site even if it's not programmatic.
What problems is the product solving and how is that benefiting you?
Use for game promotion
We use OneSignal to send push notifications, very user friendly and have never encountered any bugs.
What do you like best about the product?
Easiness to use and reliability of the product.
What do you dislike about the product?
AB tests may take a bit longer than what I would consider ideal for our use case.
What problems is the product solving and how is that benefiting you?
Push notification solutions
Customer connect
What do you like best about the product?
Customer connect, enagement with the audience
What do you dislike about the product?
No sure as of now sinc eeverything seems good
What problems is the product solving and how is that benefiting you?
Automation, customer connect
Ease to start
What do you like best about the product?
Easy to use, great customer support, various features, consistent service frequency 24x7, setup and forget implementation. breeze integration
What do you dislike about the product?
A bit expensive to have, still developing product
What problems is the product solving and how is that benefiting you?
Automating notification journey
Very fast an dsimple to use!
What do you like best about the product?
I am very delighted by the extensive, exact, precise and clear documentation to be able to develop with our team of professional developers that we have today. We appreciate the help when we need support
What do you dislike about the product?
It is always good to know that we can improve but in this case we trust that you are carrying out this task and we greatly appreciate your team and enthusiasm for improving the tool.
What problems is the product solving and how is that benefiting you?
Resolve a lot of problems in the applications mobiles for our company! I am very exciting to use this One Signal tools, because is a great tool for the Company! Thanks
Easy, quick, bang for buck
What do you like best about the product?
Ease of use, many different ways to engage users. Quick polling of users in app for live results.
What do you dislike about the product?
Could use more customization, allowing to upload custom backgrounds and graphics for in app messages.
What problems is the product solving and how is that benefiting you?
Notifying uses on an push notification basis. Retaining users and re-engaging lasped ones.
Needs a UI update
What do you like best about the product?
I like journeys and the email builder (drag and drop). Also that it's easy to manage several communication channels on the same platform. Journeys is a little bit more powerful, but the builder is very similar.
What do you dislike about the product?
It takes too many steps to create a custom segment. Other platforms have tools to easily tag contacts or create segments instead of uploading CSVs. Reading journey reports takes too many clicks.
The audiences tab is very complicated and as I said before it would be nice to have an update on audience builder.
The audiences tab is very complicated and as I said before it would be nice to have an update on audience builder.
What problems is the product solving and how is that benefiting you?
Deliver key messages on multiple channels to our users.
Tailor the channel according to user preferences.
Simplify communication with automation.
We are currently working on journeys, but is not yet entirely implemented.
Tailor the channel according to user preferences.
Simplify communication with automation.
We are currently working on journeys, but is not yet entirely implemented.
Easy to use.
What do you like best about the product?
Best online Customer service. Being a novice with the push notification platforms in general, One Signal provides extraordinary online support. You can have your questions answered on the same day and it can be set up in no time.
What do you dislike about the product?
Might need some improvement in effectively tracking the data and would have been much more helpful if we could have dashboard customization capabilities. Even though it has some today, I feel it is limited.
What problems is the product solving and how is that benefiting you?
One Signal makes reaching out to customers really easy. The push notification helps us reach users without them missing out on the updates we share thereby increasing the engagement rate overall.
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