OneSignal
OneSignalExternal reviews
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Flexibility and adaptation to the needs of the customer
What do you like best about the product?
During years, we have worked with OneSignal's push notifications festures, and it has been a success. Beyond how well the product has worked for us, I want to highlight the good rapport and effort of their Customer Success team in understanding the issues or challenges that customers like us present. Specifically, I would like to commend Italo Zunino. Firstly, Italo always seeks to understand the business and explore possible avenues for collaboration. This is evident in the questions he asks at the end of the discussion about the business. Secondly, the proposals he makes always adapt to the volume or circumstances of the business. It has truly been a pleasure to work with him, and in our case, the success of our continued collaboration with OneSignal is thanks to him.
What do you dislike about the product?
There is no specific things that we really dislike.
What problems is the product solving and how is that benefiting you?
Push notifications to the users of our customers
The most efficient
What do you like best about the product?
The most efficient and effective solution to setup a fully functional web notification system with just few easy steps. The plugin in wordpress is amazing and easy to configure. Just amazing !
What do you dislike about the product?
There is no iOS app to use the dashboard faster, yet it is fully responsive with friendly user interface .. wish there is an app to manage the system faster.
What problems is the product solving and how is that benefiting you?
It is providing more innovative ways to promote my business, web notifications is truelu amazing. I can reach all of potential customers who subscribed with just few clicks.
It does what it is supposed to
What do you like best about the product?
You can get set up quite fast and I find the UI very intuitive.
What do you dislike about the product?
It's going to change soon but I found the playerID approach quite confusing at first.
What problems is the product solving and how is that benefiting you?
They are currently working on the user model beta testing. I think this will be a game-changer.
Best way to retain and engage mobile users
What do you like best about the product?
For me the best about OneSignal is the wide range of powerful tools to reach users while they are navigating into our apps. It help a lot to keep them engaged and push them to buy more products related to our service.
Specially mention to Journeys, ideal to automatize marketing campaigns.
Analytics is getting better also
Specially mention to Journeys, ideal to automatize marketing campaigns.
Analytics is getting better also
What do you dislike about the product?
Maybe email cold be more powerful, despite I understand that is not the main focus.
On the other hand I would like to have more flexibility regarding languages, as our app is multilingual. An inApp language variations would be awesome.
On the other hand I would like to have more flexibility regarding languages, as our app is multilingual. An inApp language variations would be awesome.
What problems is the product solving and how is that benefiting you?
- It helps cross-sell and up-sell products so, to make revenues.
- It helps to onboard users to our app
- Is helping us growing our audience thanks to win-back campaigns.
- It's a great way to communicate to a user segment with a specific need
- Makes our app more complete when sending a right push notification with a warning for example
-It now allows to automatize marketing campaigns to send them in the right time
- It helps to onboard users to our app
- Is helping us growing our audience thanks to win-back campaigns.
- It's a great way to communicate to a user segment with a specific need
- Makes our app more complete when sending a right push notification with a warning for example
-It now allows to automatize marketing campaigns to send them in the right time
Incredibly simple integation
What do you like best about the product?
OneSignal made it incredibly simple to integrate push notifications into our app. We didn't have to install Firebase or any other SDKs just OneSignal and we were up and running. Using their API, the possibilities are limitless on what we can do with OneSignal.
What do you dislike about the product?
Some API documentation is unclear or not up to date. It would also be helpful if you could view failed API requests in the dashboard instead of just the results of successful ones.
What problems is the product solving and how is that benefiting you?
OneSignal allows us to send out emergency notifications to users that are within the past of a disaster in our city.
Great for Product Manager, friendly and easy to use interface
What do you like best about the product?
One of the standout features of OneSignal is its easy-to-use interface that allows users to create and send push notifications quickly and efficiently. The platform also provides advanced targeting options that enable businesses to segment their audience and send personalized messages to specific groups.
What do you dislike about the product?
Pricing may not be so good for some types of business, but in my case it makes sense. Another thing is that the documentation is sometimes a bit confusing and the UX is still a bit "old-school"
What problems is the product solving and how is that benefiting you?
OneSignal solves the problem of low user engagement and retention rates by providing businesses with an easy-to-use platform. Firstly, push notifications can help drive users back to the app or website, increasing their overall engagement and time spent on the platform.
OneSignal makes notification management simple
What do you like best about the product?
OneSignal is easy to use. I started using it without any previous training or experience with notification/message-sending platforms and I could figure out the basic mechanics by clicking around in the interface. The help documentation is well-written and supportive.
What do you dislike about the product?
I can't think of anything I dislike about OneSignal. If I have to mention something, it would be that I sometimes struggle to set up segments of users exactly the way I want to.
What problems is the product solving and how is that benefiting you?
We need to send the users of our app daily messages that encourage them and make recommendations towards building their mental health. We use OneSignal to send personalized notifications.
Excellent Product !
What do you like best about the product?
The developer-side integrations are easy. It has a lot of features offered on the SDK side, specifically on the server-side integrations
What do you dislike about the product?
We can have a better UI on the console side/ web portal
What problems is the product solving and how is that benefiting you?
We are able to build a Push Notifications service for our mobile apps out of the box.
Easy to implement.
What do you like best about the product?
The thing that i like the most as mobile developer is that is as easy as installing a plugin to get push notifications rolling.
What do you dislike about the product?
Would improve a little bit the documentation.
What problems is the product solving and how is that benefiting you?
It has helped to implement push notifications in several apps we have developed. Also on the webapp.
Seems to get the job done
What do you like best about the product?
I'm early in my integration, but my developer seems to have been able to integrate quickly.
What do you dislike about the product?
Feels difficult to know the high level milestones for the integration for someone who's not super familiar with this process.
What problems is the product solving and how is that benefiting you?
Allows my users to know about new content that has been created and allows them to save it.
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