OneSignal
OneSignalReviews from AWS customer
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OneSignal and easy to use
What do you like best about the product?
The OneSignal platform provided ease of use and quick implementation for sending notifications ... At first I was using Firebase, but when I heard about the OneSignal platform, I switched to it directly because it is much easier.
Thanks OneSignal :)
Thanks OneSignal :)
What do you dislike about the product?
One thing I do not know yet if it can be done in OneSignal or not which is if can I send notifications for a specific process within the applicationor or not? ... So far, I think the answer is no. :(
What problems is the product solving and how is that benefiting you?
OneSignal solves a lot of problems like sending notification for:
1- Updating the app.
2- Download other apps that I have made.
3- Open the app that I send the notification from.
1- Updating the app.
2- Download other apps that I have made.
3- Open the app that I send the notification from.
Excellent Customer Support
What do you like best about the product?
Intuitive documentation / enrichment process, plus great response time (from Juan) when i'm stuck.
What do you dislike about the product?
don't kid yourself into thinking that your messaging strategy is a set it and forget it kind of deal
What problems is the product solving and how is that benefiting you?
I need a place to coordinate in-app and push notification campaigns.
That is a useful tool
What do you like best about the product?
I like Jorney. That is a good feature. I can control workflow
What do you dislike about the product?
I don't like Chat Support. Because I don't get what I need when I contact with the support team.
What problems is the product solving and how is that benefiting you?
I can send it multiple time to an email. That is a good benefit.
The solution we have been using in our small and medium-sized projects for 5 years
What do you like best about the product?
A platform we have been using for our small and medium-sized projects for 5 years and have always been satisfied with. It is both easy to develop and easy to use, allowing us to solve many of our UI issues and obtain numerous metrics. Whenever we contacted support, we always communicated quickly and with a solution-oriented approach.
What do you dislike about the product?
There was no aspect we didn't like, we just wished it provided more statistics, for example, it should include the statistics of the Brave browser as well.
What problems is the product solving and how is that benefiting you?
It solves all our mobile and desktop notification needs.
Complaint About OneSignal/iOS-Hardware Interaction Answered With Detailed Workaround
What do you like best about the product?
Speaking only of the product itself, OneSignal excels at its primary function, which is the distribution of messages and images within *our* game system, starting from a relatively easy-to-use Dashboard origin point. From the programmer's perspective, the software module is not trivial to set up, but the technical team's adherence to the Cocoapods standard does make updating the software less of a hassle.
Regarding the support received, I was deeply satisfied by the company response to our latest problem. Team member Jon Fishman went to extra effort to provide a near-exact programming sample that we could place into our code, and through it the issue was directly solved. I've never known of any other company that supplies a customized sample of code as an answer -- the response could not be more perfect. Furthermore, after Jon's first involvement, he set up recurring check-ins for our help ticket, which reminded us that we had a solution available to try, and saw us to the ultimate confirmation of a successful help session.
Regarding the support received, I was deeply satisfied by the company response to our latest problem. Team member Jon Fishman went to extra effort to provide a near-exact programming sample that we could place into our code, and through it the issue was directly solved. I've never known of any other company that supplies a customized sample of code as an answer -- the response could not be more perfect. Furthermore, after Jon's first involvement, he set up recurring check-ins for our help ticket, which reminded us that we had a solution available to try, and saw us to the ultimate confirmation of a successful help session.
What do you dislike about the product?
This will be an unfair comment, but very recently -- September 2021 to February 2022 -- the OneSignal module was directly responsible for complete breakage of the iOS copy of our product. On a positive note, "Danny" from OneSignal company provided faithful support at that time, suggesting that our copy of the software was out-of-date, and we should pull the latest version immediately. Still, it was a time of great panic for our staff, since the consequence of the obsolete OneSignal code was to crash the app immediately on startup with no explanation offered on-screen or even in the logs we were able to retrieve at the time.
In summary, we found it concerning that a malfunction in the OneSignal module could render the iOS copy of the app completely unusable, while offering no explanation as to what went wrong.
(To be clear, it is the software that didn't explain the crash. OneSignal staff was very helpful.)
In summary, we found it concerning that a malfunction in the OneSignal module could render the iOS copy of the app completely unusable, while offering no explanation as to what went wrong.
(To be clear, it is the software that didn't explain the crash. OneSignal staff was very helpful.)
What problems is the product solving and how is that benefiting you?
OneSignal provides a platform of sorts to coordinate communication with our customer base; note that when I, the reviewer, James, say "our customers", I'm speaking of the game players of the Walking Dead: Road To Survival, and "our" includes the true owners and publishers of the game, Scopely. "I" am just a programmer of the game and a member of the contracted development studio, Iugo.
The messages and images that we send via OneSignal are a cornerstone of our marketing strategy. Each message overlays very simply overtop of our app screen, appears once (or optionally as many times as the trigger conditions dictate), and can be targeted to reliable categories of users.
We have our own proprietary messaging systems that are able to act on triggers managed within the game, and of course OneSignal is not our only partnership that enables advertising. However, ever since its introduction, OneSignal has been a permanent fixture of our customer communication strategy.
The messages and images that we send via OneSignal are a cornerstone of our marketing strategy. Each message overlays very simply overtop of our app screen, appears once (or optionally as many times as the trigger conditions dictate), and can be targeted to reliable categories of users.
We have our own proprietary messaging systems that are able to act on triggers managed within the game, and of course OneSignal is not our only partnership that enables advertising. However, ever since its introduction, OneSignal has been a permanent fixture of our customer communication strategy.
My Review for OneSignal
What do you like best about the product?
Ease customer messaging by enhancing web and mobile push notifications with just a click.
What do you dislike about the product?
Mobile application on my iOS doesn't allocate all capabilities available on cloud.
What problems is the product solving and how is that benefiting you?
Enables us to retain customers by creating a bond through push notifications, SMS and in app-messaging.
One notifications console to rule them all!
What do you like best about the product?
Like the brand name suggests - this is a single console that allows me to communicate with all the riders using my bicycle marketplace via email, notif, in-app banners etc. To set up transactional notification logic as well as create weekly marketing notifications. I can also A/B test notifs/emails - set up complex Journeys logic combining various types of communication methods for certain systems ( such as onboarding ) and then A/B test those as well!
What do you dislike about the product?
Some of the UX needs polish and some features such as Journeys A/B testing still need work yet overall still amazing how powerful of a platform it is for how small the team behind it is :)
What problems is the product solving and how is that benefiting you?
Its a fairly easy to implement SDK that allows me to start sending out notifs to all 3 clients Android/ChromeOS, iOS/macOS, Web + email AND allows my dev team to integrate with for transactional notifications that are built into the logic of those same clients.
Great for user & visitor engagement
What do you like best about the product?
It offers templates for different scenarios, and you can also create many push notifications or emails by simply clicking things. I like how easy it is, and it really helps if you want to get more subscribers to your blog.
What do you dislike about the product?
They can add more prompt types or templates for websites. I find my website builder; however, they can partner with more website builders or create a plug-in for their plug-in markets.
What problems is the product solving and how is that benefiting you?
I can show notifications on my website after some time passes when people visit. There are other plug-ins for my website builder, but they offer limited features.
Good Experience
What do you like best about the product?
The facility in the use of the platform. It is easy to me to use and configure all my messages to my subscribers. Easy to choose my platform and use it to target my clients
What do you dislike about the product?
The Free Plan isnt right. It need to be more helpful to us. It is not contain many marketing elements to help me doing my great job. It will me better if they can do a better job there
What problems is the product solving and how is that benefiting you?
Target my customers, and provide the right message to the right person at the right time to help him take an action in my website. i have improved my sales . GREAT
OneSignal for a media company
What do you like best about the product?
It's a user-friendly system with a lot of opportunities. The support team response time is swift, and they try to help with their full knowledge. Easily manageable with more than five products.
What do you dislike about the product?
There are only two roles, viewer and admin, and this is not enough because if there is a writer role who can only write messages but can't change the settings, it can help us a lot.
What problems is the product solving and how is that benefiting you?
We use the push message function mostly right now; it works very well, but we miss some functions that can benefit us, for example the location setting, but we already discuss that with the support team.
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