OneSignal
OneSignalReviews from AWS customer
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Easy to implement for both web and mobile push notifications. Great customer service-always spot on
What do you like best about the product?
The way they respond to all my queries is amazing - quick, professional and to the point
What do you dislike about the product?
Nothing I can think of. When I wanted to understand why a user needs to subscribe several times they pointed out the Q&As section and feature I needed
What problems is the product solving and how is that benefiting you?
We use OneSignal for our push notifications - both web and mobile to make sure customers do not miss out on important updates
Double edged sword for it's relentless with faster communication.
What do you like best about the product?
Relentless tool with push notifications.
Easy to plan and schedule when it's the right oppotune time to send notifications.
Ease of access with mobile.
Convenient with technical support.
Easy to plan and schedule when it's the right oppotune time to send notifications.
Ease of access with mobile.
Convenient with technical support.
What do you dislike about the product?
It's a very propelling software with push notifications.
Excellent with scheduling.
Excellent with scheduling.
What problems is the product solving and how is that benefiting you?
Never disappoint when sending large number of notifications at a time.
Calendar is very helpful with scheduling.
Excellent to promote leads which improves business process.
Quick for effectiveness with intergration.
Calendar is very helpful with scheduling.
Excellent to promote leads which improves business process.
Quick for effectiveness with intergration.
Jon provided excellent customer service
What do you like best about the product?
OneSignal always provides top-notch customer service. I worked with Jon and he was able to resolve the Safari issue I was running into. I appreciate the help!
What do you dislike about the product?
I haven't run into any issues with OneSignal that haven't been resolved by reaching out to the support team.
What problems is the product solving and how is that benefiting you?
Managing web push notifications with a cross-browser solution. It's relatively easy to set up and the customer service is great.
Incredible Customer Service
What do you like best about the product?
OneSignal, and specifically Brit, took the time to answer multiple rounds of questions via email to help us troubleshoot potential sources for some issues we were having. After we tried all his suggested solutions, which fixed most but not all our issues he took the time to set up an hour-long video conference so we could share our screens and find the cause together. He then gave us a full explanation of some next steps we could pursue to prevent future problems and better utilize the full capabilities of the OneSignal platfrom. Oh, and he did all this even though we aren't even paying customers yet - but as we continue to grow our readership and reach with OneSignal we definitely will be!
What do you dislike about the product?
Only downside so far is the cap of 10,000 notifications, but we have learned how to create segments to better target readers and also will be looking to subscribe as we grow and reach more than 10,000 actives.
What problems is the product solving and how is that benefiting you?
OneSignal helps us stay connected with our readership throughout the day and re-engage them when we have new stories that fit their specific interests. We see the direct results in the form of real-time traffic to our site.
OneSignal makes customer service easy
What do you like best about the product?
It is a simple way to add push notifications to your apps without code editions. It is perfect because this way keeps our developers focused on their activities, and other members make some adjustments.
OneSignal doesn't have extended documentation, but it is efficient. Its customer service is helpful when I need explanations because it is fast and consistent.
It's perfect for recovery information and shows me organized and precise statistics.
OneSignal doesn't have extended documentation, but it is efficient. Its customer service is helpful when I need explanations because it is fast and consistent.
It's perfect for recovery information and shows me organized and precise statistics.
What do you dislike about the product?
I feel a little show the dashboard. Ir reloads every time, and it could be frustrating. It needs optimization, but it should be straightforward. I know it is not my connection.
What problems is the product solving and how is that benefiting you?
OneSignal's push notifications help retain audiences. It would help if you create a solid marketing strategy and use OneSignal to sed announcements when something relevant happens.
We frequently use its email messging to have contct with customers. They feel very comfortable with this method, and we receive more answers than ever.
Now, we have improved our relationship with our clients.
We frequently use its email messging to have contct with customers. They feel very comfortable with this method, and we receive more answers than ever.
Now, we have improved our relationship with our clients.
The best way to improve communications
What do you like best about the product?
The control panel is straightforward and perfect. Thanks to it, I have an excellent user experience. The interface is friendly, and there is no need to pay attention and search for any function.
You don't need to touch your code to integrate OneSignal. The integration process into our team is easy.
Its team has excellent customer service. It answers in a few minutes and helps us with everything.
You don't need to touch your code to integrate OneSignal. The integration process into our team is easy.
Its team has excellent customer service. It answers in a few minutes and helps us with everything.
What do you dislike about the product?
There is not very much sedimentation. I don't need to code to use OneSignal, but it would be nice having some supporting documents for having answers on our own.
What problems is the product solving and how is that benefiting you?
We use it for internal communications. It is a simple way to inform everyone about a relevant event because it doesn't interrupt our workflow.
Of course, it's fantastic when we integrate it into our website. This way, we can send intelligent notifications and keep our clients.
We have improved our workflow and audience retention.
Of course, it's fantastic when we integrate it into our website. This way, we can send intelligent notifications and keep our clients.
We have improved our workflow and audience retention.
A suitable mechanism for audience retention
What do you like best about the product?
It is free of charge. Not the main reason for purchasing digital products, but I recognize that OneSignal is excellent for being free. It tells me a lot about the effort the creators put into making their program work.
The customer service is fantastic. It responds quickly, even if it's a small team.
Centralizing all notifications is a good decision to save work for OneSignal customers.
Also, it is easy to use.
The customer service is fantastic. It responds quickly, even if it's a small team.
Centralizing all notifications is a good decision to save work for OneSignal customers.
Also, it is easy to use.
What do you dislike about the product?
I haven't had any problems with OneSignal since I've used it, and I don't think it will happen. However, I want customer service preference because I am paying customer.
What problems is the product solving and how is that benefiting you?
I create applications that can be integrated with OneSignal. Our customers are happy because they can manage all their application notifications from one intuitive software.
With the company, we use the software to improve our audience retention. Thus, we have been able to get customers to request improvements or make more recommendations to their acquauntances.
The work has increased along with the benefits.
With the company, we use the software to improve our audience retention. Thus, we have been able to get customers to request improvements or make more recommendations to their acquauntances.
The work has increased along with the benefits.
Ooh! What a spectacular and tantalizing tool with quick communication
What do you like best about the product?
Love it's versatility with monitoring our campaigns and knowing their performance.
Consistency tool with A/B testing.
Easy with personalization and intergration with third party app such a hubspot for lead tracking.
Easy to schedule for notifications at your opportune time.
Consistency tool with A/B testing.
Easy with personalization and intergration with third party app such a hubspot for lead tracking.
Easy to schedule for notifications at your opportune time.
What do you dislike about the product?
It's a great to for notifications although requires little skills to use but customer support is impressive.
What problems is the product solving and how is that benefiting you?
It's was a great opportunity to engage our user directly which boost our income.
Consistency with A/b testing.
Reliable with personalization of our email to reach target audience.
Excellent with target of leads with their contacts.
Consistency with A/b testing.
Reliable with personalization of our email to reach target audience.
Excellent with target of leads with their contacts.
My hall of famer with it's robustness with push notifications.
What do you like best about the product?
Extremely brilliant customer service very respectful and quick to act.
More powerful for it's outstanding effect with segmentation.
We are able to track users to our website.
Setting up and convenient to use with other applications.
Easy with audience capture.
More powerful for it's outstanding effect with segmentation.
We are able to track users to our website.
Setting up and convenient to use with other applications.
Easy with audience capture.
What do you dislike about the product?
With workflows is somehow difficult to setup.
What problems is the product solving and how is that benefiting you?
Flexibility with extensiveness to handle very huge volume at ease.
Reliable to track users on our website.
Love how it's easy to follow thanks to well illustrated documentation.
We bought it for push notifications and did meticulous job.
Excellent with audience and does a marvelous job with segmentation.
Reliable to track users on our website.
Love how it's easy to follow thanks to well illustrated documentation.
We bought it for push notifications and did meticulous job.
Excellent with audience and does a marvelous job with segmentation.
It's such a giant slayer with scheduling for SMS.
What do you like best about the product?
Easy to set schedule which helps to automate our sms sending.
It's such a brilliant tool with sending sms with a lighting speed.
Efficient for developer friendly.
It's such a brilliant tool with sending sms with a lighting speed.
Efficient for developer friendly.
What do you dislike about the product?
It's so good with developer friendly app and simplicity with use
What problems is the product solving and how is that benefiting you?
Fantastic to schedule all our SMS with convenient to send them instantly.
Easy to rely on it with sending instant notifications.
Excellent for it's excellence with campaigns.
Easy to rely on it with sending instant notifications.
Excellent for it's excellence with campaigns.
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