OneSignal
OneSignalReviews from AWS customer
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One Signal Pushes Nofication
What do you like best about the product?
We use to send push notification for all event in our moblie game. This woks really nice
What do you dislike about the product?
I feel that changing background color does not give any effect
What problems is the product solving and how is that benefiting you?
revenue in game
Powerful, but under-leveraged
What do you like best about the product?
Easy to create and switch between multiple apps & websites. Segmentation using tags is very powerful.
What do you dislike about the product?
Lack of reporting is a huge issue. I need to see trends, more metrics, and better insights into the size and performance of my database.
What problems is the product solving and how is that benefiting you?
We are delivering content to users immediately and using tags to improve the relevance of the content we provide.
Simple and user-friendly platform with wonderful people in support!
What do you like best about the product?
The platform is simple and easy to use – you can start sending notifications just a couple of minutes after logging in. I really like the documentation pages as they provide step-by-step instructions and explanations for most features. Also, most of the support does a great job – Jon has helped me to solve the issue I was struggling with for a long time.
What do you dislike about the product?
The simplicity of the platform is also a disadvantage – it lacks some features that could be useful, e.g., user path planning tool with all the other features included (I know it's in development), automatic retargeting, or test cloning.
What problems is the product solving and how is that benefiting you?
I managed to make the notifications more attractive by using, e.g., rich media, and to time them better with the intelligent delivery feature. I also noticed that thanks to the help of OneSignal Customer Success Team and the support, I improved the performance of my notifications in general which positively influences the retention rates.
Recommendations to others considering the product:
If you are looking for an easy-to-use notification tool with quite a lot of possibilities and excellent support, that's the one.
Easy and convienient push management
What do you like best about the product?
I like the possibility to run AB tests, the in-app messages feature and all the options it offers, the new journey feature and that I can check detailed data about our users through OneSignal.
What do you dislike about the product?
The number of users displayed on the dashboard shows all users who have ever installed our games (even if they have just opened it once 4 years ago). The in-apps could be improved as well - e.g. the buttons in vertical view could be shortened and put one next to the other, as they take up half the screen.
What problems is the product solving and how is that benefiting you?
We are reducing the drop-out rate and increasing retention by sending automated retention notifications. I realized that push notifications have a way of making the users more engaged in our app.
Recommendations to others considering the product:
I think OneSignal is worth considering if you want to manage your push notifications in a simple and organized manner and receive a great amount of support from the OS team
Onesignal have great userfriendly, I would recommend it to a bussiness friend/partner
What do you like best about the product?
- Great customer experience
- Easy to understand
- Easy to understand
What do you dislike about the product?
- Lack of some tools, specially regarding analitics
What problems is the product solving and how is that benefiting you?
- Interaction with players, and easy to campaigns setup
Recommendations to others considering the product:
- Improve Campaign analytics, special per player - is important for VIP Team
A strong product with some issues around stability and analytics
What do you like best about the product?
The platform is clear and intuitive, with a clean design which helps train users fast and get them producing content immediately. The options around scheduling and sending (particularly Intelligent Delivery) are comprehensive and extremely useful when used alongside the Segmentation tools.
What do you dislike about the product?
Increasingly the platform is unavailable due to server problems and errors have been a relatively consistent complaint from editorial teams. Particularly in the busier parts of the year this can really throw off plans and significantly reduces our ability to drive immediate traffic to content.
What problems is the product solving and how is that benefiting you?
We are able to deliver key content to users extremely quickly and help build initial interest in articles in a more immediate, personal way - free from the influence of social or search engine algorithms.
Recommendations to others considering the product:
Explore options around custom subscription prompting and data tagging in order to fully utilise the capabilities of the Segmentation tools, which can be a little lacklustre without proper development resource.
Great support
What do you like best about the product?
I have requested support as I wasn't sure how to create a few segments and Jenna has been fantastic. She created the segment I needed and sent me the 1-4 steps on how I can do this myself. She was clear and concise and followed up on my reply. I have been impressed with her knowledge skills and willigness to help.
Any company would be lucky to have her!
Any company would be lucky to have her!
What do you dislike about the product?
The system has some limitations so make sure that what your business needs Onesignal can offer
What problems is the product solving and how is that benefiting you?
Labels are easy to create.
Nice notification service
What do you like best about the product?
It's easy to use, reliable, and has a good success rate.
What do you dislike about the product?
It is not possible to find a message by user device and this is a hindrance when we try to identify a problem.
What problems is the product solving and how is that benefiting you?
We use onesignal to send pushs to improve the communication with our user.
Not a large enterprise solution.
What do you like best about the product?
The simplicity of the UI is great but sometimes too simple. Setting up sends is straightforward and can be easily taught to others. I think this is on par with competitive platforms.
What do you dislike about the product?
Reporting is ambiguous, the UI doesn't consolidate messages triggered by the API under a single definition. They all could be put under one definition to make tracking campaigns easier. Throttling Vs Intelligent Delivery cannot be used at the same time and it is not easy to switch between the 2 depending on the spec of the campaign.
What problems is the product solving and how is that benefiting you?
We are able to communicate via push while our preferred platform is making improvements to support the language our app is written in. Triggered push communications are an excellent engagement tool.
Email Marketing Manager
What do you like best about the product?
I like how easy to use and straightforward it is.
What do you dislike about the product?
I'm not too fond of the limitation on test emails. It is challenging to have a robust list of people to send tests to and get Push Notifications approved.
What problems is the product solving and how is that benefiting you?
We use OnSignal to send our Push Notifications.
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