PostHog
PostHogReviews from AWS customer
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LLM Simplifies Heavy Dashboards
What do you like best about the product?
To be honest, I like how PostHog has implemented a language learning model (LLM) that I can ask questions to. This is really helpful versus having to spend time learning how all the dashboards work. Since PostHog is a pretty dashboard-heavy product, being able to avoid having to learn all the dashboards and just ask the LLM the information I want to know is great.
What do you dislike about the product?
I think we're missing some UTM parameters, but I don't know if it's PostHog's fault. It looks like it's the browsers are stripping it. But we're still missing some of the UTM parameters, unfortunately, but it seems like that's a problem everybody has.
What problems is the product solving and how is that benefiting you?
PostHog lets me know where people are coming from. It saves me time by allowing me to ask questions without learning all the dashboards.
Comprehensive Analytics Tool with Generous Free Plan
What do you like best about the product?
PostHog has all, or almost all, the features needed for user analytics. I particularly appreciate their very generous free plan. It's developer-friendly with good documentation and customer support. The initial setup is pretty easy, which is a big plus.
What do you dislike about the product?
Sometimes PostHog is quite slow on Chrome; they often do UI redesigns of the app that make it difficult to understand where features are; there are also a lot of features that you can use - so you might get overwhelmed.
What problems is the product solving and how is that benefiting you?
I use PostHog to understand how users interact with our app and monitor LLM costs, helping us see user activity levels, identify problems, and track expensive LLM prompts.
Developer-Friendly Analytics with Fast Issue Resolution
What do you like best about the product?
I use PostHog for analytics and I really appreciate that it's very developer-friendly. The dashboard UI is very nice, and I love that it has session replay natively integrated, so there's no need to install another package. The initial setup was very easy, which was a big plus for us.
What do you dislike about the product?
There are a few bugs sometimes, but they get fixed very fast by their team. I myself reported some issues. There was a memory leak issue in their SDK due to the Session Replay feature. When the user was on the same screen for long, our app was crashing due to high memory usage, killed by the operating system.
What problems is the product solving and how is that benefiting you?
I find PostHog enhances user engagement with its developer-friendly environment and nice dashboard UI, plus the native session replay means I don't need extra packages.
Day-to-Day User Insights and Powerful Feature Flags with PostHog
What do you like best about the product?
As a founder, PostHog gives me day-to-day insights into issues users would never tell me about themselves. I can see where people struggle and act on it before it becomes a complaint. Feature flags have also been hugely valuable even when I'm not running big experiments, I use them to toggle features on and off or push status messages to users. It's a simple but powerful way to stay in control of what's live.
What do you dislike about the product?
The frontend for posthog.com has started eating a lot of memory on my machine. The PostHog app can hit around 1 GB, which feels off for a web app. Something seems to be leaking or over-fetching.
What problems is the product solving and how is that benefiting you?
PostHog surfaces the silent issues the friction points users experience but never report. Combined with feature flags for safe rollouts and quick toggles, it gives me both the visibility and the control I need to run the product day to day without a dedicated analytics or ops team.
All-in-One Insights: Analytics, Recordings, Flags, and Experiments in PostHog
What do you like best about the product?
What I like best about PostHog is how it combines multiple tools—product analytics, session recordings, feature flags, and experiments—into one platform. It removes the need to juggle different tools and gives a much clearer picture of user behavior in one place.
What do you dislike about the product?
The platform can feel a bit overwhelming at first because of the wide range of features. There’s a learning curve to fully understand and use everything effectively.
What problems is the product solving and how is that benefiting you?
PostHog solves the problem of fragmented product analytics by bringing event tracking, session recordings, feature flags, and experimentation into one platform. Instead of relying on multiple tools, we get a unified view of user behavior. This helps us make faster, data-driven decisions and quickly identify where users drop off or face issues.
Flexible, Cost-Effective Event Tracking with Deep Product Insights
What do you like best about the product?
What I like most about PostHog is its flexible event tracking and cost-effective analytics. It lets us capture user interactions across our application—clicks, feature usage, and user flows—so we can understand how people actually use the product.
The event explorer and funnel analysis tools also make it straightforward to analyze behavior without needing complex queries. As a result, our product and engineering teams can quickly check adoption of new features and spot where users drop off in key journeys.
Another big advantage is the pricing model. Compared to other analytics platforms, PostHog provides strong capabilities like event tracking, dashboards, and product insights at a much lower cost, which feels especially practical for growing teams.
Overall, PostHog gives us deep visibility into product usage while staying easy to integrate and affordable, and it has become a valuable part of our workflow.
The event explorer and funnel analysis tools also make it straightforward to analyze behavior without needing complex queries. As a result, our product and engineering teams can quickly check adoption of new features and spot where users drop off in key journeys.
Another big advantage is the pricing model. Compared to other analytics platforms, PostHog provides strong capabilities like event tracking, dashboards, and product insights at a much lower cost, which feels especially practical for growing teams.
Overall, PostHog gives us deep visibility into product usage while staying easy to integrate and affordable, and it has become a valuable part of our workflow.
What do you dislike about the product?
One challenge with PostHog is that some of its more advanced analytics features come with a learning curve for new users. Basic event tracking and dashboards are easy to get started with, but fully understanding how to use funnels, insights, and custom queries can take time—especially for teams that are new to product analytics tools.
Another area that could be improved is how the UI is organized for more complex analytics workflows. As the number of tracked events grows, managing them and quickly finding the right events or insights can start to feel a bit overwhelming.
Also, although PostHog is very cost-effective compared to many other analytics platforms, certain advanced capabilities and higher usage volumes can still drive costs up as the product scales. Because of that, teams need to plan their event-tracking strategy carefully.
Overall, these are relatively minor drawbacks compared to the value the platform provides, but better usability and stronger event management would make the experience even better.
Another area that could be improved is how the UI is organized for more complex analytics workflows. As the number of tracked events grows, managing them and quickly finding the right events or insights can start to feel a bit overwhelming.
Also, although PostHog is very cost-effective compared to many other analytics platforms, certain advanced capabilities and higher usage volumes can still drive costs up as the product scales. Because of that, teams need to plan their event-tracking strategy carefully.
Overall, these are relatively minor drawbacks compared to the value the platform provides, but better usability and stronger event management would make the experience even better.
What problems is the product solving and how is that benefiting you?
PostHog helps us tackle one of the biggest challenges in product development: understanding how users actually interact with our application. Before we implemented PostHog, it was hard to track detailed user behavior or reliably measure how different features were being used.
With PostHog in place, we can capture key user events like clicks, page views, feature usage, and user flows. This gives our team a clear view of how people move through the product, where they drop off, and which features get the most engagement. As a result, we’re able to make more data-driven decisions about product improvements and prioritize the right work.
From a performance standpoint, PostHog lets us monitor and analyze usage without adding heavy complexity to our frontend. Event tracking integrates quickly, so our engineering team can start capturing insights with minimal overhead.
It’s also improved collaboration and onboarding across the team. Product managers, designers, and engineers can explore dashboards and funnels on their own instead of relying on developers to pull data. That makes it easier for new team members to understand user behavior and overall product performance.
On top of that, the platform’s evolving AI and intelligent insights features help surface patterns in user behavior and make large volumes of event data easier to interpret.
Overall, PostHog helps us turn raw user activity into actionable insights. It improves our product decisions, speeds up analysis, and gives the team better visibility into how our application is actually being used.
With PostHog in place, we can capture key user events like clicks, page views, feature usage, and user flows. This gives our team a clear view of how people move through the product, where they drop off, and which features get the most engagement. As a result, we’re able to make more data-driven decisions about product improvements and prioritize the right work.
From a performance standpoint, PostHog lets us monitor and analyze usage without adding heavy complexity to our frontend. Event tracking integrates quickly, so our engineering team can start capturing insights with minimal overhead.
It’s also improved collaboration and onboarding across the team. Product managers, designers, and engineers can explore dashboards and funnels on their own instead of relying on developers to pull data. That makes it easier for new team members to understand user behavior and overall product performance.
On top of that, the platform’s evolving AI and intelligent insights features help surface patterns in user behavior and make large volumes of event data easier to interpret.
Overall, PostHog helps us turn raw user activity into actionable insights. It improves our product decisions, speeds up analysis, and gives the team better visibility into how our application is actually being used.
Great Autocapture, But a Steeper Learning Curve and Limited User Filters
What do you like best about the product?
PostHog’s autocapture events are one of its best features.
What do you dislike about the product?
it can be difficult to understand and not as intuitive for non technical people. Users page for the longest time didn't have filters, but now they do which is really good
What problems is the product solving and how is that benefiting you?
Posthog helps me with understanding our user base and the way they use our platform
Easy Cohorts and Affordable Session Replay, but Masking Labels Limit Deeper Insights
What do you like best about the product?
It’s easy to create cohorts, and the session replay doesn’t come with high charges.
What do you dislike about the product?
The masking labels on session replays make it hard for us to get deeper insights into user behavior.
What problems is the product solving and how is that benefiting you?
Feature management, analytics, and user behaviours.
Effortless Analytics with Powerful Session Replays
What do you like best about the product?
I enjoy using PostHog for its analytics and visibility, which allow me to learn usage patterns from my users. The session replay feature is immensely helpful for getting feedback on user journeys through our platform, especially at the initial launch of SmushLabs.ai. PostHog is really clean and easy to use, making installation a breeze even for someone not so technical in marketing tools. The simple script installation through Node and the analytics working effectively, particularly with session replays, stand out to me. PostHog also has great visibility features and allows you to own your data. The session replays give me visibility on possible bugs and errors, and they help me understand the user journey through my landing page. The initial setup was incredibly easy; it was the best I've seen.
What do you dislike about the product?
Honestly thankfully I am a bit technical but looking it being used by other founders it might get a little complex.
What problems is the product solving and how is that benefiting you?
I use PostHog for analytics and visibility, learning usage patterns from my users. The session replays help identify possible bugs and track the user journey. It's easy to install, even for non-technical users, and offers great visibility features.
High-Quality Features That Are Easy to Implement
What do you like best about the product?
We mainly use it for product analytics and session replays and check it almost every day. It provides a lot of high-quality features for a website or SaaS product, and it isn’t hard to understand how to implement, even though there are many features it tries to walk you through. I also really like the app’s design; it looks great and genuinely feels like a passion project. Integrating it into both our website and our web app has been fairly straightforward as well. Their documentation site looks so good but is also helpfull.
What do you dislike about the product?
There isn’t really anything I dislike about it, but you do need to be at least a bit tech-literate to use it comfortably. Otherwise, it can feel overwhelming at first. That said, it seems like that’s exactly the kind of user they’re catering to.
What problems is the product solving and how is that benefiting you?
It helps us resolve user issues thanks to the session replays and error-tracking features. We also get a lot of product insights from the product analytics and web analytics tools. On top of that, querying specific custom events through the SQL editor works really well.
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