PostHog
PostHogReviews from AWS customer
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Exceptionally Easy to Use
What do you like best about the product?
PostHog's ease of use, easy setup, and detailed user data is what I like best about PostHog.
What do you dislike about the product?
So far, I haven't run into anything that I dislike about PostHog.
What problems is the product solving and how is that benefiting you?
PostHog has helped me solve user retention issues. By installing it to a SaaS that I created, I can see what users are most interested in/not interested in, and can adjust UI/UX accordingly.
Complete Features and Efficiency at the Ready
What do you like best about the product?
The wide range of available features allows them to be combined effectively. The setup is very simple. I use this tool daily to check the statistics, which helps me improve my products. And its low cost
What do you dislike about the product?
At first, it may seem complicated due to the number of features, but you get used to it quickly.
What problems is the product solving and how is that benefiting you?
I mainly use it for product analysis to understand how users interact with my applications (tracking trends and events). I also use session replays a lot to identify bugs or user experience (UX) issues, as well as funnels to optimize my conversion rates.
Essential Analytics with Generous Features
What do you like best about the product?
I use PostHog to gain insights into user analytics for my SaaS products, which I find incredibly useful. One of the standout features of PostHog is its session replays tool that allows me to visually observe user interactions within my application, providing clear insights into user behavior. Additionally, I appreciate how easy it is to filter sessions to focus on specific users or pages, which adds significant value to my analysis process. The SQL feature is another highlight, enabling me to extract detailed user data through simple programming, and the integration of AI to assist in writing queries enhances the ease of data analysis. I also find the generous free tier incredibly beneficial as it helps manage costs for early-stage products. The simple interface of PostHog facilitates straightforward navigation, significantly improving the usability experience. The initial setup was a breeze, thanks to the excellent documentation, interactive guides, and the remarkable AI CLI tool that streamlines the installation process. Wrapped up with the ability to overcome issues posed by ad blockers via a proxying feature, the cost-effectiveness and comprehensive feature set led me to switch from other analytics tools like Hotjar and Microsoft Clarity.
What do you dislike about the product?
Sometimes the session replays tool is slow and glitchy. Additionally, the filtering is not intuitive, making it difficult to discern which filter name corresponds to which data point. I am also unable to use the heatmaps feature for apps behind authentication, although I am aware that this feature is still in beta.
What problems is the product solving and how is that benefiting you?
I use PostHog to track user analytics with a simple interface, saving on high costs with its free tier. The session replays and SQL features provide deep insights into user behavior, enhancing my app's usability.
All-in-One Solution with Outstanding Performance and Versatile Features
What do you like best about the product?
What I appreciate most is its all-in-one design and dependable performance. The session replay feature is especially valuable for us, but it's also great to have access to feature flags and workflows. Knowing these additional tools are available adds to the overall usefulness of the product.
What do you dislike about the product?
I don't have any complaints about the product as of now.
What problems is the product solving and how is that benefiting you?
Understanding how users engage with our product is the main challenge that PostHog has helped us address. Thanks to this tool, we are now able to make more informed decisions regarding our UI and UX.
All-in-One Analytics Platform with Generous Free Credits
What do you like best about the product?
They’re an all-in-one platform helping me with all my analytics and error tracking. Their session replay is very useful on top of their A/B testing. Plus I got free credits for one year which is really helpful for my startup!
What do you dislike about the product?
So far, it has all the features I need. Perhaps cron monitoring would be a good addition.
What problems is the product solving and how is that benefiting you?
It makes it very easy to implement my needs and the UI is very simple to use too. It solves my needs of analytics and error tracking and this benefits me since I use these to improve my product and iterate often.
Valuable Product Analytics with Room for UI Improvement
What do you like best about the product?
I really appreciate the survey tool and recordings feature in PostHog as a user experience designer and researcher. It's incredibly easy to gather user feedback, which I can then seamlessly integrate into my projects. The survey tool is versatile, allowing me to conduct general NPS surveys or target specific URLs with customizable options for appearance and timing, greatly enhancing its utility. Being able to use surveys to have users sign up for additional interviews further extends its functionality. I also find the recordings feature extremely valuable, as it allows me to observe user interactions and identify areas for user experience improvements, making PostHog an indispensable tool for understanding and enhancing product analytics.
What do you dislike about the product?
I find the dashboarding and setup in PostHog a bit tricky, making it challenging for our team to ensure data accuracy. Despite the appealing branding and charming hedgehog mascot, the underlying user interface can become quite confusing when all embellishments are removed. Additionally, the initial setup process was not straightforward; it has taken months, and my team is still working on it. This complexity has been a hurdle in our integration workflow.
What problems is the product solving and how is that benefiting you?
I use PostHog for understanding user behavior and errors, enhancing our product analytics, and gathering feedback with their survey tool. It helps improve user experience by tracking interactions and customizing surveys for precise feedback.
Easy Setup and Versatile Analytics with PostHog
What do you like best about the product?
I love PostHog's ability to self-host, which provides greater control over the data and environment. The good free tier is very appealing, offering substantial value without immediate financial commitment. I find the platform easy to use, making onboarding and day-to-day operations smooth and stress-free. Their great website also stands out, potentially indicating a user-friendly design and comprehensive resources or information. Additionally, the initial setup was very easy, thanks to the Codex CLI, which efficiently handled most of the configuration process, enhancing my overall experience by reducing setup time and complexity.
What do you dislike about the product?
Some features are more basic than expected, such as the event dictionary with no possibility to examine key usage.
What problems is the product solving and how is that benefiting you?
I find PostHog provides an integrated solution, combining product analytics and LLM analytics, which replaces a patchwork of different tools.
Incomplete Documentation, Annoying UI and High Cost Dampen Potential
What do you like best about the product?
I appreciate that PostHog meets our basic needs for generating heatmaps. Even though there are not many standout features we need right now, it effectively provides the insights we require about application usage. I value how it enables understanding of which areas of our app are utilized the most, fulfilling its primary purpose efficiently.
What do you dislike about the product?
The integration setup with PostHog was very rough around the edges, which made the initial setup process not easy. There was confusion about whether I could have multiple environments under a single API key. Apparently there was an announcement that you could, but then that was quietly removed. The heatmaps feature being in beta demonstrated some instability or incomplete elements. The dashboard UI included distracting touches like a desktop imitation complete with a screensaver, which I found annoying. The product appeared to be heavily targeted at sales and marketing, but the developer documentation was neither easy to find nor as comprehensive as I would prefer. The projected billing for the first month seemed quite high for what was being offered, causing concern. I figured out in time to turn off autocapture, a feature apparently not necessary for heatmaps, but I'm not sure it'll still be worth the cost
What problems is the product solving and how is that benefiting you?
I use PostHog for generating heatmaps, solving the issue of identifying which areas of the app are utilized.
Easy Integration, But UI and Data Filtering Need Improvement
What do you like best about the product?
Ease of intergration with website for metric collection
What do you dislike about the product?
Confusing / ugly UI. Unintuitive filtering and segmenting of data
What problems is the product solving and how is that benefiting you?
Providing insights into where users are falling off on the onboarding journey and letting us do session replay for sessions with problems
All-in-One Solution with Self-Hosting Advantage
What do you like best about the product?
I appreciate that PostHog is an all-in-one solution which significantly suits our company needs. The fact that PostHog is self-hostable stands out as a huge advantage for us, especially since it allows us to retain user session recordings that we previously lost due to our past integration being blockable. I find the capability of using PostHog alongside other tools like Datadog for logs to be really beneficial, integrating seamlessly into our existing setup. Despite the slightly more technical initial setup due to the self-hosting, the benefits far outweigh this minor inconvenience. Overall, it's perfect for our use case, and I am fully satisfied with its performance, so much so that I would highly recommend it to others.
What do you dislike about the product?
The initial setup experience with PostHog was slightly more technical due to the self-hosting aspect.
What problems is the product solving and how is that benefiting you?
I use PostHog to fix real user bugs with screen recordings and heatmaps, and its self-hosting feature prevents blocked sessions, unlike previous solutions.
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