PostHog
PostHogReviews from AWS customer
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Smooth and nice looking UI
What do you like best about the product?
Easy to understan, yet powerful when needed (like the sql editor). The UI is very nice looking and the experience feels very smooth and responsive. It was super smooth to integrate with next js. The implementation I didn't even need to touch (to start with at least). I have no experience with customer support. I've used post hog for about 3 months of and on.
What do you dislike about the product?
It's an all-in-on solution. It's both a positive and a negative of course but at the end of the day you need to convince the client to take the whole package. Maybe you don't have to use all of the features but if feels like it.
What problems is the product solving and how is that benefiting you?
I get everything that I need in a easy to use package, very cheaply.
Excellent deep analysis of site usage, great UI, and outstanding tooling
What do you like best about the product?
Heatmaps, replays, tracking, integrating immediately into the platforms we use with ease. Ease of implementation is simple work to get incredibly deep analytics.
What do you dislike about the product?
Honestly can't see any significant downsides to using PostHog. It checks all the boxes we currently need, with a beautifully generous free plan, and obvious options to upgrade if we need more, including self-hosted open source support.
What problems is the product solving and how is that benefiting you?
Observability and logging for our frontends, catching errors our users encounter and allowing us to replay them later, meaning we have no issues trying to reproduce errors.
Very good tool to make data-driven decisions for small startups
What do you like best about the product?
- The chain of feature-flag, beta features program, and surveys involves the engineering and product teams in the feature delivery process. And provide a way to make data-driven decisions even for small traffic and a small amount of data.
What do you dislike about the product?
Nothing, so far. All features are very useful.
What problems is the product solving and how is that benefiting you?
Beta program and flexible surveys from PostHog let us deliver features quickly, review the feedback from real customers, and decide what to do with the feature.
PostHog Review
What do you like best about the product?
What I like best about PostHog is how it brings product analytics, session recording, feature flags, and experimentation into one platform. It’s flexible, real-time, and gives us full control over our data—especially with the self-hosting option.
What do you dislike about the product?
What I dislike about PostHog is that it can be a bit complex to set up and navigate at first, and some parts of the UI could be more intuitive.
What problems is the product solving and how is that benefiting you?
PostHog helps solve two key problems for me: understanding user behavior through product analytics and collecting direct user feedback via in-app surveys. This combination gives me both quantitative and qualitative insights, helping me prioritize features, improve UX, and make more informed product decisions—all in one platform.
Good but lacking
What do you like best about the product?
This is a very powerful tool. It collects everything and is very flexible with how the user is able to visualize the data.
What do you dislike about the product?
It's clearly aimed at developers. Which is cool but how exactly do I pass this off to other parts of the team that aren't developers without being hassled about this down the road. The documentation is also not that great. On the surface it feels good but than you get contradicting information from support suggesting it's outdated? If it weren't outdated I would argue the documentation is excellent.
Documentation needs to be updated and there needs to be some ease of transition for users coming from Google Analytics. Perhaps some insight reports that mirror what's available by default on Google Analytics. I just want my job to be easier when it comes time to hand these reports off to other members of the time who might have no experience or struggle with SQL for example.
Documentation needs to be updated and there needs to be some ease of transition for users coming from Google Analytics. Perhaps some insight reports that mirror what's available by default on Google Analytics. I just want my job to be easier when it comes time to hand these reports off to other members of the time who might have no experience or struggle with SQL for example.
What problems is the product solving and how is that benefiting you?
Google Analytics isn't very forthcoming about how they calculate their values. We're also losing information pertaining to user sessions that wasn't easy to solve. We implemented different solutions but in the end it was a massive time sink so we started to evaluate different options. Right now we're testing out Posthog and so far there's good and bad. It's feature complete in what it offers but the platform is clearly aimed at building your own insights with the data collected which again makes my job harder when handing it to off to someone who isn't technically literate.
You can track every type of metric
What do you like best about the product?
Session replay is excellent. I can watch exactly where users drop off or get stuck during checkout — without guessing or relying on incomplete heatmaps.
Funnels are powerful and flexible. We’ve built flows from product page views to checkout complete, and can slice them by device, browser, or even Shopify tag logic. Seeing where mobile users drop vs desktop was eye-opening.
Device and geo-based segmentation helps us optimize UX. We found layout bugs affecting Android tablets that would have gone unnoticed in GA.
Funnels are powerful and flexible. We’ve built flows from product page views to checkout complete, and can slice them by device, browser, or even Shopify tag logic. Seeing where mobile users drop vs desktop was eye-opening.
Device and geo-based segmentation helps us optimize UX. We found layout bugs affecting Android tablets that would have gone unnoticed in GA.
What do you dislike about the product?
Funnel analysis is powerful, but only if your event data is clean. Minor inconsistencies (like two “Add to Cart” event names) can break step tracking. GA4 or Mixpanel handle some of this messiness better by abstracting naming differences.
What problems is the product solving and how is that benefiting you?
Lack of visibility into real customer behavior : With session replays and detailed event tracking, I can see how users interact with product pages, where they hesitate, what they click, and what they miss. This lets us fix UX problems fast — without guesswork.
Understanding funnel drop-off across devices: Our checkout funnel looked fine in aggregate, but conversion on mobile was underperforming. Other tools couldn’t pinpoint the problem.
With PostHog funnels broken down by device type, I quickly identified that Android users were hitting a cart issue we didn’t catch in QA. Fixing that alone boosted mobile checkout completion by 9%.
No insight into rage clicks, dead clicks, or frustrated behavior: PostHog flags sessions with rage clicks or excessive back-and-forth, so we can prioritize fixing those areas. This improved UX and dropped support ticket volume.
Understanding funnel drop-off across devices: Our checkout funnel looked fine in aggregate, but conversion on mobile was underperforming. Other tools couldn’t pinpoint the problem.
With PostHog funnels broken down by device type, I quickly identified that Android users were hitting a cart issue we didn’t catch in QA. Fixing that alone boosted mobile checkout completion by 9%.
No insight into rage clicks, dead clicks, or frustrated behavior: PostHog flags sessions with rage clicks or excessive back-and-forth, so we can prioritize fixing those areas. This improved UX and dropped support ticket volume.
Probably the most user-friendly product tool I ever used
What do you like best about the product?
Super easy to learn, and intuitive to use every day, constantly improving. Fast Loading speed, easy to implement in the codebase, Friendly pricing model.
What do you dislike about the product?
Not really! Product Analytic tools are always complex, Posthog is already trying the very best to work this out.
What problems is the product solving and how is that benefiting you?
All-in one management to track our product metric, feature flag control and session reply. I no longer need to jump between tabs to look up customer info, and their activities through query.
Easy to use, but UI is a bit overwhelming
What do you like best about the product?
Easy to integrate. Chill vibes. Seems to be reliable
What do you dislike about the product?
UI is a little bit too much; confusing. Buttons everywhere and design system looks old.
What problems is the product solving and how is that benefiting you?
User Analytics and Experiment Feature Flags
PostHog has made our life easy!
What do you like best about the product?
Honestly, what I like best about PostHog is how developer-friendly it is. Like, everything's self-serve and super customizable. The UI is clean and it doesn’t make you feel dumb, which is always appreciated. 😅
And shoutout to the session replays feature. It’s like watching real users use your app in the wild. Super helpful for debugging or figuring out where people are getting stuck.
Their AI wizard setup DX is also top notch!
And shoutout to the session replays feature. It’s like watching real users use your app in the wild. Super helpful for debugging or figuring out where people are getting stuck.
Their AI wizard setup DX is also top notch!
What do you dislike about the product?
Can't think of any right now, to be honest!
What problems is the product solving and how is that benefiting you?
PostHog will help us deeply understand how users interact with Pujo Atlas during Durga Puja. With 10,000+ daily users, features like session replays and event tracking let us quickly spot UX issues and prioritize fixes. PostHog’s session recordings makes it super easy to debug, improve engagement, and keep things running smoothly during peak traffic without compromising user data.
useful tools and transparent pricing
What do you like best about the product?
My favorite PostHog feature is session replays.
What do you dislike about the product?
There are so many feature that is hard to use them and to understand why each of them can be useful.
What problems is the product solving and how is that benefiting you?
I use PostHog and session replays to understand how many visits I get, what is the type of user that visits my pages and how the users visit my pages.
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