PostHog
PostHogReviews from AWS customer
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Unique tool for understanding customer behavior
What do you like best about the product?
There is no guesswork involved. It helps me gather data for problems I am trying to solve with real session replays from real customers, that tell me how they use our product. It also is an invaluable tool to have at our disposal for resolving customer support issues.
What do you dislike about the product?
There's a bit of a learning curve with configurations and reporting, but I think that is to be expected with this type of tool.
What problems is the product solving and how is that benefiting you?
It's helping me understand how our product is used by customers instead of us having to guess based on customer questions alone. This helps us shape our product refinements and prioritize new features and enhancement. Secondly, it helps us troubleshoot where things went wrong with customers when they run into issues, which provides a quicker path to reproduce and resolve errors.
Very easy setup and robust capabilities
What do you like best about the product?
Incredible for error tracking, recording users, and setting up feature flags. love the intuitive design comapared to all other competitors.
What do you dislike about the product?
Sometimes it's a little weird configuring settings (hard ux) and also notifications etc for slack can be a little cofusing.
What problems is the product solving and how is that benefiting you?
I need it to do its job and it does. easy setup
PostHog absolutely rocks minus a couple annoying things
What do you like best about the product?
I think the use of events throughout the platform is extremely helpful, it's made it easier to understand legacy data/parts of the codebase and use it more effectively in my work.
What do you dislike about the product?
I think the dashboard building is a little unintuitive at times - also, the docs website is super tedious to get through when i'm looking for a key piece of info and I have to click through a fake desktop in order to find it.
What problems is the product solving and how is that benefiting you?
We're solving blockage issues with our data workflows. PostHog events have made it easier to track when things are on track, when they're breaking down, and how we can improve.
Excelent tool for support and managing large scale applications.
What do you like best about the product?
Session replays are a big life-saver whenever we are having trouble with our customers.
What do you dislike about the product?
Data retention is a big struggle for us sometimes.
What problems is the product solving and how is that benefiting you?
At first we were having lots of trouble with customer support on our React Native app, and we needed to watch real-time user interactions to solve those problems/catch bugs/inconsistency. Session replays changed the game completely by giving us a full logging tool to not only watch video playback but insights, payloads and backend calls too.
Is good and met the purpose
What do you like best about the product?
I love the FF management, rollout features and session recording, support is also good actually
PH is very easy to use for me
PH is very easy to use for me
What do you dislike about the product?
Our current PostHog–TypeScript integration isn’t very DRY. Implementing PH in a TS codebase is painful because event payload types aren’t shared. We end up redefining interfaces in the app. The event “shapes” should have a single source of truth and be consumed by the app, not re-modeled there.
What problems is the product solving and how is that benefiting you?
FF management!, is good to have a centralized and easy to change source of truth :), specially for the dynamism of our working env
Great Product Analytics tool - Less Mainstream and Cheaper
What do you like best about the product?
- Session recording with clear picture on where the UX is getting affected.
- The entire usability is very easy. You can label the sessions and then refer to them later
- Analytics dashboard captures accurate data and event tracking is one of the best in the industry
- it was very easy to implement as well. On custom website my tech team took less than 3-4 days to implement posthog
- The entire usability is very easy. You can label the sessions and then refer to them later
- Analytics dashboard captures accurate data and event tracking is one of the best in the industry
- it was very easy to implement as well. On custom website my tech team took less than 3-4 days to implement posthog
What do you dislike about the product?
-It is a bit difficult to find the features on the tool
What problems is the product solving and how is that benefiting you?
- Posthog helps in looking at user journeys and where the drops offs are happening - helping in optimising UI
- It helps in Product analytics data as well which is used as BAU metrics on a day to day basis
- It helps in Product analytics data as well which is used as BAU metrics on a day to day basis
Just started, but impressed
What do you like best about the product?
Session replays feature in free tier and built-n feedback forms. It's easy enough to setup.
What do you dislike about the product?
it's a bit hard to figure out how to build dashboards like in Mixpanel
What problems is the product solving and how is that benefiting you?
For me is the most helpful feature is session replays. Helps to understand user behavior
Must-have for devs
What do you like best about the product?
Almost everything:
- Super cool branding. The PostHog experience is sort of gamified in a non-cringe way which is very hard to do.
- Freemium is a steal. And even if you started paying, the value you get is >>>
- Can copy the docs as markdown which makes it very LLM-friendly for AI coding purposes
- their ceo james is the funniest guy on linkedin
- Super cool branding. The PostHog experience is sort of gamified in a non-cringe way which is very hard to do.
- Freemium is a steal. And even if you started paying, the value you get is >>>
- Can copy the docs as markdown which makes it very LLM-friendly for AI coding purposes
- their ceo james is the funniest guy on linkedin
What do you dislike about the product?
UI can get a bit overwhelming. Map wasn’t showing the countries & I had a hard time figuring out how to fix it.
What problems is the product solving and how is that benefiting you?
Answers the question “Why are Users leaving my app”
And fix the whys.
And fix the whys.
Great quality, easy to use, less than ideal UI
What do you like best about the product?
Cheap, reliable, easy to use, and easy to get started with
What do you dislike about the product?
There's a lot of set up work, but my biggest dislike is the UI, it's so bulky and I don't like the design
What problems is the product solving and how is that benefiting you?
Just for product analytics at the moment
Excellent User Interface & Easy Integration
What do you like best about the product?
The two main things that I like most about PostHog is that you can easily integrate into your application and I mostly build with Flutter so I’m glad they have support for Flutter. Secondly, I enjoy the user interface, most of the features exist on other platforms like Google Analytics but it’s so much easier to set up a dashboard or funnel on PostHog!
What do you dislike about the product?
My least favorite part about PostHog is that they don’t have an iOS app even just to view data not even edit or create dashboards. It would be nice to be able to just open the app and see the analytics real quick!
What problems is the product solving and how is that benefiting you?
I need to track items like DAU and various flows inside my app so it’s really easy to make sure that I have the funnels set up and am able to see who all the users are on the app!
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