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PostHog

PostHog

Reviews from AWS customer

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External reviews

1,018 reviews
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External reviews are not included in the AWS star rating for the product.


    Lucas G.

Straightforward Onboarding, Complex Navigation

  • January 04, 2026
  • Review provided by G2

What do you like best about the product?
I use PostHog for analytics on my product, specifically for session replays and capturing evidence on our open source package. I appreciate how the session replay feature helps us understand how users actually interact with our product and identify bugs or UI elements that may not be used as intended. The replays make it easy to see what users are doing on our platform, which is straightforward and insightful. Additionally, the initial setup and onboarding with PostHog were pretty easy and straightforward, which I find quite beneficial. There really isn't another solution that combines this ease of setup with a generous feature set.
What do you dislike about the product?
The main feedback I have is that the PostHog platform is quite complex. I use it maybe once a week, and every time it takes me a while to figure out where the dashboards are. It's just frustrating because I end up losing a couple of seconds or minutes just trying to find where the data lives. There's just so much going on that I don't really need, and it frustrates me a bit.
What problems is the product solving and how is that benefiting you?
I use PostHog for analytics and session replays, helping us understand user behavior, identify bugs, and assess UI elements' effectiveness.


    Krzysztof R.

GDPR-Compliant Analytics with a Clean UI, But Custom Query Challenges

  • January 03, 2026
  • Review provided by G2

What do you like best about the product?
I like PostHog for its GDPR compatibility, which is important to me since I dislike those cookie banners. I appreciate the powerful query language and the clean UI. The free tier is enough for me until my projects become more financially successful. The dashboards are fairly simple and easy to use. I also find the SDK simple to use and enjoy using the TypeScript browser and Node.js SDK.
What do you dislike about the product?
I found it difficult to create a dashboard graph based on a custom query that used the dashboard's time filter. I didn't know how to use the selected data range in the query, or if it is automatically added.
What problems is the product solving and how is that benefiting you?
I use PostHog for GDPR compliance and analytics, avoiding cookie banners. It feels simpler and more focused than DataDog, with a free tier that suffices until my projects succeed.


    Jakin S.

Excellent Product - Free tier, Simple to Understand

  • January 02, 2026
  • Review provided by G2

What do you like best about the product?
I really enjoy that they have such a generous free tier.
And they are so much simpler to figure out than Google Analytics.
Great documentation, too, and the AI text bot is a great addition as well.
What do you dislike about the product?
I've only been using PostHog for less than a month now.
I can't think of anything I dislike about the software. Nothing comes to mind.
What problems is the product solving and how is that benefiting you?
I was using Google Analytics before, but I couldn't understand how to use it to accomplish my analytics goals. It wasn't simple. It was too complicated.
PostHog solved that problem for me.
I was easily able to figure out how to get the data I wanted.
Now I am able to understand the users of my website and get some real data.


    brandon k.

All-in-One Solution for Managing People Data and Debugging

  • December 30, 2025
  • Review provided by G2

What do you like best about the product?
I love how much it can do all I none place! My favorite is probably managing people data as well as viewing sessions to help debug edge cases.
What do you dislike about the product?
Nothing comes to mind! Keep on rocking!!
What problems is the product solving and how is that benefiting you?
Customer insights! Understanding customer experiences at an individual level.


    Consulting

Effortless Auto Instrumentation for Web and Mobile Apps

  • December 30, 2025
  • Review provided by G2

What do you like best about the product?
I like the auto instrumentation for web/mobile applications. This helps me get all the baseline events for the team to use
What do you dislike about the product?
Hmm, I would say as a consultant it is hard sometimes to get non product people to understand the platform. Which is honestly more so their issue and they shouldn't be the ones paying for this.
What problems is the product solving and how is that benefiting you?
PostHog is helping with event collection and showing valuable analytics quickly for startups that I am helping out.


    Electrical/Electronic Manufacturing

Easy Setup and Clear Pricing Make It a Standout Choice

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
It's really easy to understand the product offerings/pricing, and it is easy to setup .
What do you dislike about the product?
The initial dashboards are somewhat complex and getting useful data out of them required some massgaing.
What problems is the product solving and how is that benefiting you?
Giving us product analytics to help us understand our marketing funnels and how our customers are using our product.


    Karina D.

Versatile Solution for Both Small Businesses and Enterprises

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
As the owner of a digital services agency, I appreciate PostHog from two distinct perspectives. Many of my clients find significant value in their free tier, which offers high-quality features, while some of my larger clients rely on PostHog for complex configurations that other applications are unable to support. I value PostHog's versatility, as it provides substantial benefits to small businesses and is also a top choice for larger enterprises.
What do you dislike about the product?
The configurations can be quite complex, and I also find it difficult to calculate the pricing.
What problems is the product solving and how is that benefiting you?
PostHog provides dependable analytics and supports advanced A/B testing setups, making it a useful tool for handling more complex experimentation needs.


    Leisure, Travel & Tourism

Comprehensive Analytics for Informed Business Decisions

  • December 28, 2025
  • Review provided by G2

What do you like best about the product?
Analytics are effective at capturing all the essential actions and activities needed for business analysis. This ensures that important data is collected for making informed business decisions.
What do you dislike about the product?
Some reports require customization, and certain events are sometimes missed.
What problems is the product solving and how is that benefiting you?
It gives me insights into click activity and product analytics.


    Andrii S.

Essential Features for User Behavior Analysis

  • December 28, 2025
  • Review provided by G2

What do you like best about the product?
Features provided by PostHog are extremely important when we analyzing user behavior and retention
What do you dislike about the product?
Complicated UI is the only that i don’t really like about PostHog
What problems is the product solving and how is that benefiting you?
Building analytics with funnels and analyzing user behavior and struggles with session replay


    Hengbin F.

Powerful User Insights, Needs Clearer Documentation

  • December 27, 2025
  • Review provided by G2

What do you like best about the product?
I like PostHog most for its user recording feature. It was quite a revelation because I didn't even realize I could do that. The user recordings are super useful, allowing me to see what users do and click on, and helping me understand where they're confused. The analytics component is also good enough for my needs, helping me understand my customers and what issues they face when using my product. I think it's nice for a language learning product that's still small. Overall, I find these features helpful in achieving my goals.
What do you dislike about the product?
I'm really confused about user recordings not being consistent. If I see seven unique visitors, I expect seven recordings, but that's not happening. I've been searching on Google and asking PostHog's support but still don't get it. The explanation about merging didn't really clear it up because I think every session should be recorded. Also, I'm not sure how to bulk delete user recordings right now. I dont see any unique button I can click to delete that shows up when I select all the recordings.
What problems is the product solving and how is that benefiting you?
PostHog provides essential user analytics and recordings, helping me understand my customers and their issues, boost product goal achievement, and see where users may be confused, which helps increase conversion rates. Additionally it helps provide insight into errors that occur on the frontend.