PostHog
PostHogReviews from AWS customer
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Accessible enterprise grade analytics
What do you like best about the product?
PostHog has been a fantastic surprise. I initially expected it to be a heavy and complex analytics tool, but it turned out to be incredibly accessible—especially for early-stage projects. The setup was straightforward and fast, and it integrated seamlessly with my Next.js app, performing far better than expected. What really stands out is how complete the platform is. It has every feature I could need—from product analytics to session replays, feature flags, A/B testing, and more—all in one place. Usually, you need to string together multiple tools to get this level of insight, but PostHog just delivers everything out of the box without feeling bloated. It’s rare to find a tool this powerful that still feels lightweight and developer-friendly. Highly recommended for startups and scale-ups alike.
What do you dislike about the product?
If I had to pick something, it would be the documentation. It’s not bad by any means, but I think it could be a bit better organized and more detailed in some areas—especially for edge cases or advanced use. That said, this is really just nitpicking.
What problems is the product solving and how is that benefiting you?
PostHog helps us cover multiple crucial areas in one place—product analytics, web analytics, and session replays. Instead of juggling separate tools, we get a unified view of how users interact with our app. The ability to replay sessions has been especially valuable for understanding UX issues and refining the user journey. Overall, it’s helped us make more informed product decisions and build a better experience based on real user behavior.
Very easy to set up Session Replay
What do you like best about the product?
Very easy to set up Session Replay. It generally just works, autofilling the session key in documentation was a nice touch. Pricing seemed fair. Overall a great experience.
What do you dislike about the product?
Seems like filtering Replays is not as easy as it could be since the UI is cramped as a left sidebar
The other concern is very niche: There was slowness with Angular 8 but I found a workaround for it
The other concern is very niche: There was slowness with Angular 8 but I found a workaround for it
What problems is the product solving and how is that benefiting you?
When a user complains about a bug but was hard to reproduce (or actually their own fault) it is super helpful to see what they clicked to lead into that bug.
Great tool, great company
What do you like best about the product?
I fell in love with PostHog (the tool AND the company) on one of my personal side projects. As technology leader responsible for Architecture and Engineering, I am now rolling this out into my enterprise globally.
I love things that have been built well, with love. It is very friendly for developers (good documentation), but also for product management.
PostHog enables us to track performance and UX much better than we have been able to do through other tools.
Communication with team has been good (as far as I needed it) and I've been showing their Handbook and Careers site around internally as inspiration.
I love things that have been built well, with love. It is very friendly for developers (good documentation), but also for product management.
PostHog enables us to track performance and UX much better than we have been able to do through other tools.
Communication with team has been good (as far as I needed it) and I've been showing their Handbook and Careers site around internally as inspiration.
What do you dislike about the product?
Nothing signification - it is a product that is continuously evolving so we'll jus t
Few smaller items:
- Would love to have access to more of the tracked/consumed data - the PostHog data that is made available in the SQL editor is still limited. Right now, we are still using Azure Application Insights in addition
- On Session Replay, would be nice to be able to filter out console messages. Already implemented filter on events, but I find that the logs (which we use quite a bit) to be too polluted.
- On Session Replay, the search box on network requests doesn't seem to work well.
- We find that not all events are properly tracked (e.g., on Session Replay, the network traffic). This might be due to the client?
- Being a client-side tool, we still need to correlate manually to server-side logs. There are some options around data pipelines, but this is not yet usable in our setup.
From vision: would be interesting how far they will take things like feature flags / experiments. Can do a lot more there to for instance compete with LaunchDarkly
Few smaller items:
- Would love to have access to more of the tracked/consumed data - the PostHog data that is made available in the SQL editor is still limited. Right now, we are still using Azure Application Insights in addition
- On Session Replay, would be nice to be able to filter out console messages. Already implemented filter on events, but I find that the logs (which we use quite a bit) to be too polluted.
- On Session Replay, the search box on network requests doesn't seem to work well.
- We find that not all events are properly tracked (e.g., on Session Replay, the network traffic). This might be due to the client?
- Being a client-side tool, we still need to correlate manually to server-side logs. There are some options around data pipelines, but this is not yet usable in our setup.
From vision: would be interesting how far they will take things like feature flags / experiments. Can do a lot more there to for instance compete with LaunchDarkly
What problems is the product solving and how is that benefiting you?
Poor performance / UX
PostHog: A Powerful and Privacy-Focused Analytics Tool for Healthcare
What do you like best about the product?
PostHog has been a game-changer for our project, which focuses on enhancing post-operative care using AI. The ability to self-host ensures that we remain HIPAA-compliant while still leveraging powerful analytics. I particularly appreciate the session replays, event-based tracking, and feature flags, which help us refine user experience and troubleshoot issues efficiently. The integrations with Next.js and our existing stack were seamless, and the ability to export data for further analysis is a big plus. I am frequently using Posthog for different features it gives like: feature flags, session replays ,web analytics and many more. That is why I dont have to use multiple libraries for different requirements. It is a all in one product.
What do you dislike about the product?
While PostHog offers a great range of features, the initial setup for self-hosting and fine-tuning the configurations took some effort. The documentation is helpful, but certain advanced use cases could use more in-depth examples. Additionally, while their support is responsive, I would love to see more real-time chat options for quicker issue resolution.
What problems is the product solving and how is that benefiting you?
One of our biggest challenges was ensuring HIPAA-compliant analytics while gaining deep insights into user interactions. PostHog solved this by offering a self-hosted option, allowing us to maintain data privacy and security.
Other key benefits include:
Improved UX – Session replays help us understand how users navigate our platform, allowing us to enhance usability.
Faster debugging – We can quickly identify and resolve pain points in the patient onboarding process.
Feature testing – Feature flags enable us to roll out changes gradually, reducing the risk of disruptions.
Operational efficiency – By tracking clinician workflows, we identify areas where automation or UI improvements can streamline their tasks.
Overall, PostHog has been instrumental in improving patient engagement, clinician productivity, and data-driven decision-making while maintaining strict privacy standards.
Other key benefits include:
Improved UX – Session replays help us understand how users navigate our platform, allowing us to enhance usability.
Faster debugging – We can quickly identify and resolve pain points in the patient onboarding process.
Feature testing – Feature flags enable us to roll out changes gradually, reducing the risk of disruptions.
Operational efficiency – By tracking clinician workflows, we identify areas where automation or UI improvements can streamline their tasks.
Overall, PostHog has been instrumental in improving patient engagement, clinician productivity, and data-driven decision-making while maintaining strict privacy standards.
Easy to adopt
What do you like best about the product?
Posthog has been easy to adopt and provided the team with significant visibility into our product usage
What do you dislike about the product?
Difficult to come up with a dislike. It would be really nice to enter a few things about the software stack and for posthog to come up with best practices
What problems is the product solving and how is that benefiting you?
A/B testing, visibility into product usage
PostHog is a fantastic all-in-one platform for tracking website traffic with ease
What do you like best about the product?
intuitive dashboard delivers clear, actionable insights
What do you dislike about the product?
While PostHog can be heavy and complex for some, I personally don’t have much to complain about—it does its job well for my needs.
What problems is the product solving and how is that benefiting you?
For me, it’s been incredibly helpful to see how users interact with features in real time, identify friction points, and make data-driven decisions without relying on external tools or sending data to third parties.
A complex incredibly useful tool in our startup arsenal
What do you like best about the product?
Posthog's session replays were what originally got us to using it. It was incredibly helpful in understanding what our users were doing, and making sure that they were not facing any bugs. Bug reports became incredibly easy to resolve, because we could see almost everything that they would do, and once we can replicate it, we could solve for it.
Since then, we've also started tracking various events in Posthog, our cohorts, grouping our users, and even making charts on product usage data. I'm honestly not sure how companies would do this before posthog, but it's been extremely useful to understanding our product usage and building a better product using this information. We use posthog every day, multiple times a day.
The initial setup and integration was definitely very easy, but giving us the results we wanted, required it to be setup a specific way, which we has to figure out by trial and error.
The customer support has been great though.
Since then, we've also started tracking various events in Posthog, our cohorts, grouping our users, and even making charts on product usage data. I'm honestly not sure how companies would do this before posthog, but it's been extremely useful to understanding our product usage and building a better product using this information. We use posthog every day, multiple times a day.
The initial setup and integration was definitely very easy, but giving us the results we wanted, required it to be setup a specific way, which we has to figure out by trial and error.
The customer support has been great though.
What do you dislike about the product?
Since posthog offers so much, there's definitely a large learning curve before we were able to use it. Events needed to be tracked a specific way, such that we could get the insights we wanted. Creating charts was definitely not easy, because we knew what we wanted, but it was hard to figure out how to make that happen in posthog. I think we spent almost an entire month trying and failing on a lot of things.
Even simple things, like when we identify a user, having that identification as a person property would have helped us quite a bit, but we had to add person properties separately while identifying the user (the same value as the distinct id). Things like this very were frustrating. There are also UI things, like in the cohort, you see a list of people, but clicking on delete, deletes that entire person, while intuitively, it should delete that person from the cohort
Even simple things, like when we identify a user, having that identification as a person property would have helped us quite a bit, but we had to add person properties separately while identifying the user (the same value as the distinct id). Things like this very were frustrating. There are also UI things, like in the cohort, you see a list of people, but clicking on delete, deletes that entire person, while intuitively, it should delete that person from the cohort
What problems is the product solving and how is that benefiting you?
Understanding our users, gives us more insight into what they like, what they don't like, and shapes our product decisions
Posthog use for an app
What do you like best about the product?
PostHog is great for its self-hosting capability, full product analytics suite, session recording, feature flags, and event-based tracking—all in one platform. It eliminates the need for multiple tools and provides full data ownership.
What do you dislike about the product?
PostHog can be resource-intensive for self-hosting, has a learning curve for advanced features, and its UI can feel cluttered. Some integrations and documentation could be more polished.
What problems is the product solving and how is that benefiting you?
We use PostHog for managing feature flags to enable controlled rollouts and A/B testing in our POS software. Additionally, we leverage its analytics capabilities to track user interactions, monitor system performance, and gain insights into product usage.
Posthog has made features flags simple
What do you like best about the product?
Setting up the library and feature flags has been a dream. It was very easy to get started and the pricing fits our budget and use case, love to see companies that don't gouge on per seat pricing.
What do you dislike about the product?
Group analytics and group feature flags could definitely use some more love, it feels like an afterthought and it took us a while to get our use case setup with company level flags.
What problems is the product solving and how is that benefiting you?
Simple feature flags and user analytics.
Great privacy-friendly analytics
What do you like best about the product?
PostHog gives us the ability to deeply understand user behavior through session replays, which has been incredibly valuable for improving our product. The built-in integrations make it easy to connect with our existing stack, and we really appreciate the privacy-first approach — not needing a cookie banner has made compliance and implementation much smoother.
What do you dislike about the product?
So far, we’ve had a great experience with PostHog.
What problems is the product solving and how is that benefiting you?
PostHog helps us understand how users actually interact with our platform through features like session replays and event tracking. This has made it easier to identify friction points, debug faster, and improve the overall user experience. It also helps us make more informed product decisions without relying solely on guesswork or user feedback.
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