PostHog
PostHogReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,024 reviews
from
External reviews are not included in the AWS star rating for the product.
Awesome analytics tool to consolidate all of your other tools
What do you like best about the product?
We're new to the software but we really like that it consolidates all of our prior tools into one tool. Integration has been easy and we're able to get insights a lot faster than before.
What do you dislike about the product?
I haven't really experieinced anything so far that I particularly dislike
What problems is the product solving and how is that benefiting you?
We are trying to evaluate the effectiveness of our sales funnels and Posthog makes it really simple to evaluate what we're doing right or wrong.
The most features for the fewest pennies
What do you like best about the product?
There are so many features you can use that are all in the PostHog eco system which makes it really easy to plug in other solutions that would've otherwise required other libraries etc. The setup in my app took no longer than 30 minutes and is very easily maintained. I use it as my logging tool of choice for my mobile app and I have no complaints.
What do you dislike about the product?
When I first joined the PostHog I was a bit overwhelmed with the UI and it took me a while to get used to navigating the site. Other than that I can't name any negatives
What problems is the product solving and how is that benefiting you?
Being able to track users progress through the app helps me to see what features users may be having issues with, or what issues they're liking. Error logging is a huge one too, being able to see when errors are created and what caused them (albeit I had to set this up, but PostHog allowed that very easily), can be crucial for bug fixes.
Great DX and generous pricing but can be intimidating even for devs
What do you like best about the product?
It has lots of useful features that cover product analytics for non-technical teams and feature flags for technical teams. The webhook integration is also great as I can integrate app events to my team's communication channel eg Discord.
We like that setting up a custom analytics dashboard takes minutes. We use it everyday.
Never engaged with Customer Support.
We like that setting up a custom analytics dashboard takes minutes. We use it everyday.
Never engaged with Customer Support.
What do you dislike about the product?
1. Our ideal main use case (for now) is to trigger some events from the backend, send it to PostHog, and (ideally) define which events (preset or custom) to trigger sending notifications to our Discord. Example: if user hasn't uploaded some documents after x days, trigger an event user.not_upload_file and send to PostHog, and we include user.not_upload_file in the notification whitelist, and trigger our Discord to notify the team.
When setting up data pipeline for notifying certain events from my backend, I found that formatting the message is a pain. It would be great if I can send the formatted message directly from backend, but PostHog requires us to use the template, which is fine. But when adding custom properties, it becomes hard to know what values can or cannot be accessed. And we wanted to display different templates conditionally and weren't sure if the template is JavaScript- based, because if/else does not work.
And we can only set what events to NOT trigger the webhook, rather than what events to trigger. We would love it if we can define custom property names to trigger the webhook, since we have lots of trigger points in our app.
Maybe your DevRel can do an E2E guide for possible use cases based on popular stack (we are using TypeScript. Next.js with Node.js)
2. After setting up the webhook in data pipeline, we weren't sure how to disable $pageview events from triggering a webhook call. We don't want every interaction on the site to send a notification.
Maybe it's our skill issue, but reviewing the Node.js docs wasn't enough to get it up and running faster than we thought it would.
3. Non-tech team members were intimidated when seeing PostHog. Understandable due to the number of features offered.
When setting up data pipeline for notifying certain events from my backend, I found that formatting the message is a pain. It would be great if I can send the formatted message directly from backend, but PostHog requires us to use the template, which is fine. But when adding custom properties, it becomes hard to know what values can or cannot be accessed. And we wanted to display different templates conditionally and weren't sure if the template is JavaScript- based, because if/else does not work.
And we can only set what events to NOT trigger the webhook, rather than what events to trigger. We would love it if we can define custom property names to trigger the webhook, since we have lots of trigger points in our app.
Maybe your DevRel can do an E2E guide for possible use cases based on popular stack (we are using TypeScript. Next.js with Node.js)
2. After setting up the webhook in data pipeline, we weren't sure how to disable $pageview events from triggering a webhook call. We don't want every interaction on the site to send a notification.
Maybe it's our skill issue, but reviewing the Node.js docs wasn't enough to get it up and running faster than we thought it would.
3. Non-tech team members were intimidated when seeing PostHog. Understandable due to the number of features offered.
What problems is the product solving and how is that benefiting you?
Being proactive in knowing the events triggered in our app. We are a lean startup team. Hence a lot of the customer engagements are still being done manually. Example: when a user does x in our site, we want to be triggered via discord to know what happened, who triggered it, and any other context we should know. So far, we did this by defining a generalized template via data pipeline, and sending the necessary data from the backend. Hasn't been the easiest to understand and integrate, but we made it work.
Easy Implementation Analytics Platform
What do you like best about the product?
Great documentation
Incredibly straight-forward implementation
Reasonable free-tier and fair pricing
Incredibly straight-forward implementation
Reasonable free-tier and fair pricing
What do you dislike about the product?
Can't think of too much. If anything, there is a lot going on in the UI.
What problems is the product solving and how is that benefiting you?
Getting insights (via session replay) into customer usage of our web application.
I was missing out big time
What do you like best about the product?
As a developer, one of the biggest hassles is integrating all the various analytics and user journey tracking tools. There is SO MUCH to do.
But with PostHog, you have everything you need (and don't need) in less than 5 minutes. I was putting off this task because I fully expected it to take days or at least many hours. 5 minutes and I have more analytics than I know what to do with...
- Easy to implement (<5 minutes in my NextJS app)
- Their documentation is virtually perfect
- More features than you will need
- It just works
- It's free???????
But with PostHog, you have everything you need (and don't need) in less than 5 minutes. I was putting off this task because I fully expected it to take days or at least many hours. 5 minutes and I have more analytics than I know what to do with...
- Easy to implement (<5 minutes in my NextJS app)
- Their documentation is virtually perfect
- More features than you will need
- It just works
- It's free???????
What do you dislike about the product?
I have found absolutely NO downsides so far. Not kidding.
What problems is the product solving and how is that benefiting you?
- I have all the analytics that Google Analytics provides (considering removing it)
- It has great docs, explaining things like how to use middleware to not get blocked by ad blockers
- I can see how users experience my site
- It has great docs, explaining things like how to use middleware to not get blocked by ad blockers
- I can see how users experience my site
Best analytics platform so far
What do you like best about the product?
The Screen Replay feature, the survey, and how all the useful features are in one place
What do you dislike about the product?
Nothing so far, the experience has been pretty great in comparision to the tools i have tried
What problems is the product solving and how is that benefiting you?
Tracking analytics and with the session replay i can see how users are navigating through the website and especially what's stopping them from signing up
good experience was able to get actionable insights from my product
What do you like best about the product?
instant metric updates, session replays and data representation
What do you dislike about the product?
a little buit cluttered, could have been more organized
What problems is the product solving and how is that benefiting you?
tracking the metrics of my product and providing me with actionable insights in graphical easy to comprehend format
SotA Analytics Tool | Rich feature set out-of-the-box
What do you like best about the product?
A faster integration is actually not possible. Out-of-the-box direct access to a rich feature set. After - still manageable - integration, very individual tracking.
I have used everything from GA to Mixpanel over several years and find PostHog the best.
I have used everything from GA to Mixpanel over several years and find PostHog the best.
What do you dislike about the product?
The initial "promotional" emails after signing up are a bit much. I like receiving emails when new features are actually introduced, but follow-up emails after the first use of PostHog are not necessary.
What problems is the product solving and how is that benefiting you?
Without good analytics, one is blind. Especially when validating new products, designs, customer profiles, etc., good analytics are essential to make data-driven decisions. Later on, analytics also offer a kind of smoke test for bugs that indirectly worsen usage.
4x4 Analytics Solution
What do you like best about the product?
PostHog stands out with its comprehensive suite of features and tools, which streamlines the administrative workflow by consolidating multiple functionalities into a single platform. The initial implementation process was notably straightforward, making it easy to get started. In terms of practical usage, I find myself accessing PostHog multiple times throughout the week, which speaks to its utility. The robust feature set is particularly valuable, allowing us to handle various analytics tasks without needing to integrate additional third-party tools. I haven't yet had the opportunity to test the customer support services or explore the integration capabilities, so I cannot provide feedback on these aspects.
What do you dislike about the product?
The main challenge with PostHog lies in its initial learning curve. While the platform offers extensive functionality, getting familiar with all its features during the first setup can be somewhat overwhelming. The interface, though comprehensive, requires dedicated time to master, which means the ease of use isn't as intuitive as one might hope for new users. This initial complexity can slow down the onboarding process for teams who need to get up and running quickly. As I haven't yet needed to contact customer support or test any integrations, I cannot comment on these aspects of the platform.
What problems is the product solving and how is that benefiting you?
It provides me the ability to track user data and also see replays, so I can gather two tools in one.
It truly helped my software grow
What do you like best about the product?
It's easy interface with it's easy to implement their SDK. The features we're awesome! I open it almost daily now and their support is great!
What do you dislike about the product?
The homepage is a lot of fun, but it also is imho. too cluttered. Took some time to read everything.
What problems is the product solving and how is that benefiting you?
It helped me gain insights in how my product is used!
showing 371 - 380