PostHog
PostHogReviews from AWS customer
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Netflix for Product Folks
What do you like best about the product?
PostHog has completely changed the way I understand user behavior on my site. The session replay feature is like binge-watching user interactions – it’s as engaging as a Netflix series, but with way more actionable insights. I literally watch every day how users navigate, where they click, and what might be causing them friction. It’s one thing to see metrics on a dashboard, but it’s on a whole other level to watch actual user sessions play out. It’s like having a front-row seat to understand what’s working and what’s not, and it’s made improving the user experience faster and more intuitive. By the way, It's free easy to integrate (in seconds) and opensource - I can just use PostHog for all things analytics and beyond instead of various analytics tools.
What do you dislike about the product?
What I find challenging about PostHog is that, with so many features available, it can feel overwhelming at first to figure out where to begin. It’s not always clear which tools I should use for specific needs, and I’ve had to take some time to understand how each feature aligns with my goals. A bit more guidance or onboarding for new users would make the experience smoother.
What problems is the product solving and how is that benefiting you?
PostHog solves several key problems for anyone looking to understand user behavior deeply and improve their product experience. First, it gives me a full view of user actions through session replays, heatmaps, and event tracking, which means I can easily spot areas where users might struggle or drop off. (Example: I got to know why i'm not getting newsletter subscribers and made a change and signups started rolling).
Additionally, PostHog’s analytics are all-encompassing, which means I no longer need multiple tools to analyze user interactions, A/B test, or track metrics. Having everything centralized saves time and gives me a clear, holistic view of what’s happening on my site.
The biggest benefit is the ability to make data-driven improvements much faster. Instead of guessing what users need or reacting to issues after they escalate, I can proactively address problems as soon as I see them play out in user sessions. This ultimately helps improve user satisfaction, which is crucial for retention and growth.
Additionally, PostHog’s analytics are all-encompassing, which means I no longer need multiple tools to analyze user interactions, A/B test, or track metrics. Having everything centralized saves time and gives me a clear, holistic view of what’s happening on my site.
The biggest benefit is the ability to make data-driven improvements much faster. Instead of guessing what users need or reacting to issues after they escalate, I can proactively address problems as soon as I see them play out in user sessions. This ultimately helps improve user satisfaction, which is crucial for retention and growth.
Easy, inexpensive, and well made
What do you like best about the product?
Posthog has a very charming site and brand that is woven into everything and it makes it simple to use and understand. Google Analytics sucks to use, PostHog is easy. I've tried other very expensive options that start at $500/month and you get more or less the same stuff for free with PostHog. They've got lots of features to explore that I haven't got into yet, but they are a must on every new project I start. I've seen tons of other folks always mention PostHog as their go to and they aren't wrong! Not only is it easy to integrate and implement, I get emails here and there saying they've lowered the prices on new features!
What do you dislike about the product?
The web replays can start to add up after you get a lot of them.
What problems is the product solving and how is that benefiting you?
I can actually understand and easily look up analytics.
Best in class onboarding with features and pricing to match
What do you like best about the product?
Having a set of complimentary services all withing a single provider that you can progressively adopt as you grow into the need makes early product development so much easier.
What do you dislike about the product?
Not found anything so far they have everything I have needed.
What problems is the product solving and how is that benefiting you?
It allows us to safely make changes across our products while also being able to assess the impact and success of these changes. Previously this was two if not three seperate products each with higher costs and effort to integrate.
Posthog the richest product analytics there is
What do you like best about the product?
The fact that it provides such an easy way to implement and access useful and powerful tools that help us build the best products!
What do you dislike about the product?
So far I cannot find anything that I don't like about it.
What problems is the product solving and how is that benefiting you?
We need a better view about the way our users are using our services and how we can improve the conversion rates. Posthog gives us an easy access to the user's point of view so we can tackle the exact blind spots.
PostHog is the most complete product analytics solution I've come across so far
What do you like best about the product?
Contains a lot of the features that you usually need to mesh together a bunch of different tools in a single place in a way that is easy to cross-reference and access data on customers or different flows from your application.
What do you dislike about the product?
It can be a little bit overwhelming or cranky figuring out some specific flows or building some funnels
What problems is the product solving and how is that benefiting you?
We are building internal tools, gathering feedback, and improving based on usage that we observe from it.
Choice overload, but powerful tool
What do you like best about the product?
PostHog installation was very easy & came with several tools "out of the box". It automatically detected user page changes & recorded sessions with very little set up.
What do you dislike about the product?
There are a lot of metrics & ways to slice up those metrics. This makes a new user a bit confused about the "best" way to utilize the software -- seems like there's a lot of ways to get the same info, but it's not always clear which is best.
What problems is the product solving and how is that benefiting you?
PostHog is giving us insights in how users interact with the product without us walking them through it. It feels like a more honest view at how users use the features.
A great analytics product for early startups
What do you like best about the product?
We dont have money to buy pro features of a analytics APP. But Posthog gives as a lot of good features including session replay and more. Highly useful for early startups without spending too much money.
What do you dislike about the product?
Nothing everything good so far. great product.
What problems is the product solving and how is that benefiting you?
debuggings. checking user engagement analytics etc.
Love the all in one experience
What do you like best about the product?
I love that everything I need is all in one place, events, heatmaps, ab testing feature flags
What do you dislike about the product?
I haven't been able to get the a/b testing working in react server components even though I think I followed the docs and tried multiple times
What problems is the product solving and how is that benefiting you?
Funnel analysis and Session Replay, has been great to understand users drop off points and improving conversions
Integration was easy and session replays have been very useful
What do you like best about the product?
Pricing is ideal. I've used a number of session replay tools and this one has the best pricing and a good DX. Love that we can invite our whole team without having to pay per seat. Installing replays was actually really simple.
What do you dislike about the product?
Replays tend to buffer for seemingly long periods of time.
What problems is the product solving and how is that benefiting you?
We wanted better information on our user behavior, especially when they report experiencing issues. We debated on a number of tools to do that and ultimately landed on PostHog because of the good developer experience and the reasonable usage-based pricing.
Been a painful experience getting concerns address
What do you like best about the product?
The features of tracking user sessions and replays.
What do you dislike about the product?
Getting help. This ticket is a thread of miscommunications and painful experience even for a developer like myself.
What problems is the product solving and how is that benefiting you?
It allows me to do what Google Analaytics does without much integration.
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