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PostHog

PostHog

Reviews from AWS customer

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External reviews

985 reviews
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External reviews are not included in the AWS star rating for the product.


    Vimal P.

Ease to use and helpful to understand client's pain point to use of SASS platform.

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
We have fixed many bugs after integrating this platform. We understand the client's pain point to use of SASS platform and changed UI/UX accordingly.
What do you dislike about the product?
No much disadvantage but It should cache css files on their end so UI will not break in video.
What problems is the product solving and how is that benefiting you?
Its helpful to finding user's pain point.


    Alberto J.

Amazing plug and play

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
I was amazed that just by including the dependency and setting up the PostHog Client (less than 10 lines of code) I could see all the events the users generated with rich details and in near real time. Things like knowing the text of the buttons right away from the UI when you don't have much traffic is super useful.

I thought that was it, for more functionality I would have to write more lines of code but then I enabled session replays and I was mind blown that I didn't have to do anything else to see exactly what each user was doing inside my site.

After the success of the previous two experiences I decided to try my luck with the dashboards, I didn't look at any tutorials or documentation and in less than ten minutes I had the insights I wanted in my default dashboard.

Eager to try out the surveys and notebooks.
What do you dislike about the product?
I have seen some reliability issues from time to time.
What problems is the product solving and how is that benefiting you?
Knowing with detail what my users do with very little effort.


    Donald L.

So much better than Google Analytics

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
- It's a great place to be able to record what your users do.
- You get to see the bounce rate and visitors.
- Can check how well your landing pages are perform
- Is able to offer more accurate tracking of your UTM links.

Signing up was easy and it is very easy to use, very intuitive.
The support that comes with the onboarding really helps new users ramp up on how to use posthog
What do you dislike about the product?
There really isn't anything that I dislike.
Although some documentation might be hard to follow and out of date, but with such a small team, that can be expected...

Might be nice to have an AI chatbot where you can ask directed questions about posthog and get a immediate and direct answer.
What problems is the product solving and how is that benefiting you?
I was struggling to understand the analytics from Google and from Google ads.
I signed up with Posthog and was able to get a better view and sense of whether ads were performing or not.
With easy to see metrics, I can also look at multiple KPIs in one place, so it is very handy.

One really cool thing is how they make A/B testing easy with a couple of javascript snippets. Gives you an idea if your copy is working.


    Josh P.

Talk about wow! Needed no nonsense, wheels + tools included solution - PostHog has it all

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
Integrating up PostHog was simple and easy. It took me half an hour at most to swap from Split.io to PostHog, which is great.

I need something that had great support for cohorts with feature flags, and PostHog fit the bill. Now i dont have to be scared to frequently setup feature flags and be unsure if it will work. With PostHog I know it will work!
What do you dislike about the product?
I'm yet to find anything I don't like? Seriously, setup was almost painless.

The only thing I could have liked a little bit more documentation on was how to add properties to people - I ended up getting it work, but it wasn't clear how to do it when only woking with feature flags
What problems is the product solving and how is that benefiting you?
Feature flags is the key feature at the moment, excited to use more when we have time to embed it!


    Jacob P.

Fully satisfied

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
The interface is very clean and UX is great
What do you dislike about the product?
For my use case I have not come across anything I disliked.
What problems is the product solving and how is that benefiting you?
Being able to troubleshoot issues with our app visually and also track page views which help us from a business perspective.


    Computer Software

Fast to set up, lots of tooling

  • February 25, 2024
  • Review provided by G2

What do you like best about the product?
Was looking for analytics/session tracking software with enough depth to track key metrics but low engineering time to set up quickly. Very happy with posthog so far and how many different utilities are rolled into the software. Easy to get started and great for an early stage startup moving quickly.
What do you dislike about the product?
User ids/names are extremely difficult to read in posthog, I wish there was an option for human readable user names, eg lucky orange gives users names like "mint banana."
What problems is the product solving and how is that benefiting you?
Gathering metrics to assess product market fit; retention is a big one. I originally installed for session capture, then discovered there were more analytics features available. Looking forward to trying surveys next.


    Computer Software

Amazing product and fit for a specific group of people.

  • February 24, 2024
  • Review provided by G2

What do you like best about the product?
This is an amazing product with great customisability. From an engineering perspective, this product is well built and does the job you need. It can be overwhelming to learn at first, but that is the price you pay. Simplicity sacrifices depth and depth sacrifices simplicity.
What do you dislike about the product?
Haven't used long enough to discover any quirks I dislike.
What problems is the product solving and how is that benefiting you?
We are trying find product market fit and in the quest for PMF, this product is paramount towards assessing whether we are nearing that benchmark or not.


    Juan Roberto H.

Super simple integration and amazing benefits

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
It took us a day of work to have PostHog integrated, auto-capturing the events along with metadata specific to our SaaS. On top of that the features are amazing, I was especially impressed with the session recordings. If you take into account the really generous free tier and the modest price after scaling, I think this is a must for any SaaS solution that's looking to scale.
What do you dislike about the product?
The only thing would be that the dashboard interface feels at times a bit complex when setting things up. It may be being picky and something that you learn fast anyways
What problems is the product solving and how is that benefiting you?
The data we're gathering from our user's direct usage is pure gold


    Entertainment

Great user experience and community

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
The friendly user experience and the amount of documentation that can be found.
What do you dislike about the product?
Javascript and Node libraries have different APIs, which means you will have to put more work into SSR apps, where a single library doesn't fit both worlds.
What problems is the product solving and how is that benefiting you?
It's very easy to follow user journeys. You can rely on PostHog to correctly identify new users.


    Computer Software

PostHog is a revolutionary analytic tool and a heaven for developers

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
Simple, all-in-one, developer-first solution which is easy to implement. also a great ui/ux.
integration is quite easy, as the docs are great.
What do you dislike about the product?
a minor, as i would probably gonna pay soon, but scheduled reports require to insert credit card :)
What problems is the product solving and how is that benefiting you?
simple analytics tool instead of google analytics