PostHog
PostHogReviews from AWS customer
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Effortless Setup and Seamless Integrations
What do you like best about the product?
Easy to setup
Love session replay
Integrations
Love session replay
Integrations
What do you dislike about the product?
Wish analytics was easier to get basic info like how Google Analytics was in the old days
What problems is the product solving and how is that benefiting you?
Knowing what our users are doing
Developer-First with Great Features, Needs Better Documentation
What do you like best about the product?
I like that PostHog is developer-first, which I find quite important. The brand itself is also very strong with the hedgehogs. It's very helpful that PostHog supports many different features or product lines, preventing the need to manage multiple separate services. This all-in-one platform approach makes it much easier for us, especially when we were evaluating other options that lacked feature flag capabilities.
What do you dislike about the product?
I think the developer documentation is quite complicated. There are multiple different options for me to set up integration that includes using React JS, but there's also a Next JS guide. Not every single guide has full support for the framework you're using. It was confusing to figure out if I should use the native JS library or React, which is the preferred way. There were some instantiation issues, and the examples and documentation weren't too great. The initial setup was easy because there's an extra JS page, but integrating different features and functionalities became a little bit more complicated.
What problems is the product solving and how is that benefiting you?
I use PostHog to sync client events, track the user journey, identify errors, and gate features not ready for customers.
Feature-rich platform that could use simpler onboarding guides
What do you like best about the product?
I started using PostHog because of the free version and found the automatic tools that are immediately available and configured very useful. I was also interested in checking out the AI features. And session recording, which allows you to visually see how a user navigates between screens, seems very valuable since few platforms offer this.
What do you dislike about the product?
Well, I would like to see some guides, some simple guides, because I think PostHog is very large and has a lot of functionality that many people don't understand. And if there were some guides that you could do in a minute a day, a minute an hour — that is, short, brief, but clear — to go through, that would be super.
What problems is the product solving and how is that benefiting you?
I use PostHog for traffic analysis to understand how many people use my site and what problems I have on my site that need to be fixed from an SEO and marketing perspective.
Effortless Analytics Setup with Intuitive UI
What do you like best about the product?
I like that PostHog makes it extremely easy to enable analytics by just adding a single file file. The onboarding process is one of the best I have seen, as it doesn't require switching between multiple windows and gives API keys directly in the onboarding flow. I also appreciate how intuitive the UI is and the value of user recordings for my use case. The feature of being able to quickly verify integrations and the simplicity of adding analytics are really beneficial. Switching from Google Analytics to PostHog was a relief because PostHog is more intuitive and offers a smoother experience.
What do you dislike about the product?
I think the dashboard could be improved. There could be a more discoverable question mark icon which explains the entire chart for my specific app. Many times the titles are not directly very intuitive. Another thing is the onboarding could include a step that allows you to track custom objects, like whether the user is disabling a feature flag or not. Also, in the onboarding, there could be a copy button that allows you to directly provide the step to cloud code, removing the manual copying and pasting of code snippets.
What problems is the product solving and how is that benefiting you?
I find PostHog provides a quick and easy way to enable analytics on my website, track user flows, and avoid complex backend tracking. The user recording feature helps me see how the platform is used and spot any issues.
Effortless Setup and Insightful UI
What do you like best about the product?
I love the UI of PostHog and also love that it allows me to see what others are experiencing. It's valuable because otherwise, I wouldn't be able to see other perspectives. The initial setup of PostHog was super easy.
What do you dislike about the product?
There are errors on the platform, and some buttons are obsolete.
What problems is the product solving and how is that benefiting you?
I use PostHog for session replay and UI/UX improvements, helping fix platform errors and obsolete buttons. I love seeing others' experiences, gaining different perspectives.
Comprehensive Product Analytics for Bootstrap-Stage Teams
What do you like best about the product?
PostHog provides powerful analytics without requiring enterprise-level infrastructure. The self-serve setup means we could start tracking user behavior immediately. For a small team building multiple B2B SaaS products, having one analytics platform that scales with us is valuable.
What do you dislike about the product?
Dashboard organization could be more intuitive. Getting the right metrics visible at a glance requires trial and error with the interface. For quick product decisions, we're still figuring out how to structure dashboards so key signals surface without digging through multiple views.
What problems is the product solving and how is that benefiting you?
We needed consolidated product analytics without enterprise pricing or complex implementation. PostHog gives us user behavior data, feature usage tracking, and funnel analysis in one place. This means faster iteration on product decisions because we're not waiting on engineers to pull data or paying for multiple tools. For a two-person team managing several products, this operational efficiency is critical.
Exceptionally Easy to Use
What do you like best about the product?
PostHog's ease of use, easy setup, and detailed user data is what I like best about PostHog.
What do you dislike about the product?
So far, I haven't run into anything that I dislike about PostHog.
What problems is the product solving and how is that benefiting you?
PostHog has helped me solve user retention issues. By installing it to a SaaS that I created, I can see what users are most interested in/not interested in, and can adjust UI/UX accordingly.
Complete Features and Efficiency at the Ready
What do you like best about the product?
The wide range of available features allows them to be combined effectively. The setup is very simple. I use this tool daily to check the statistics, which helps me improve my products. And its low cost
What do you dislike about the product?
At first, it may seem complicated due to the number of features, but you get used to it quickly.
What problems is the product solving and how is that benefiting you?
I mainly use it for product analysis to understand how users interact with my applications (tracking trends and events). I also use session replays a lot to identify bugs or user experience (UX) issues, as well as funnels to optimize my conversion rates.
Essential Analytics with Generous Features
What do you like best about the product?
I use PostHog to gain insights into user analytics for my SaaS products, which I find incredibly useful. One of the standout features of PostHog is its session replays tool that allows me to visually observe user interactions within my application, providing clear insights into user behavior. Additionally, I appreciate how easy it is to filter sessions to focus on specific users or pages, which adds significant value to my analysis process. The SQL feature is another highlight, enabling me to extract detailed user data through simple programming, and the integration of AI to assist in writing queries enhances the ease of data analysis. I also find the generous free tier incredibly beneficial as it helps manage costs for early-stage products. The simple interface of PostHog facilitates straightforward navigation, significantly improving the usability experience. The initial setup was a breeze, thanks to the excellent documentation, interactive guides, and the remarkable AI CLI tool that streamlines the installation process. Wrapped up with the ability to overcome issues posed by ad blockers via a proxying feature, the cost-effectiveness and comprehensive feature set led me to switch from other analytics tools like Hotjar and Microsoft Clarity.
What do you dislike about the product?
Sometimes the session replays tool is slow and glitchy. Additionally, the filtering is not intuitive, making it difficult to discern which filter name corresponds to which data point. I am also unable to use the heatmaps feature for apps behind authentication, although I am aware that this feature is still in beta.
What problems is the product solving and how is that benefiting you?
I use PostHog to track user analytics with a simple interface, saving on high costs with its free tier. The session replays and SQL features provide deep insights into user behavior, enhancing my app's usability.
All-in-One Solution with Outstanding Performance and Versatile Features
What do you like best about the product?
What I appreciate most is its all-in-one design and dependable performance. The session replay feature is especially valuable for us, but it's also great to have access to feature flags and workflows. Knowing these additional tools are available adds to the overall usefulness of the product.
What do you dislike about the product?
I don't have any complaints about the product as of now.
What problems is the product solving and how is that benefiting you?
Understanding how users engage with our product is the main challenge that PostHog has helped us address. Thanks to this tool, we are now able to make more informed decisions regarding our UI and UX.
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