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PostHog

PostHog

Reviews from AWS customer

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External reviews

985 reviews
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External reviews are not included in the AWS star rating for the product.


    Omid M.

Event tracking has never been this much fun

  • November 05, 2023
  • Review provided by G2

What do you like best about the product?
The analytics platform has helped our businesses track user behavior on our SaaS.
It provides features like event tracking, user analytics, and A/B testing, which has been valuable for understanding how our users interact with our digital product and optimizing user experiences.
What do you dislike about the product?
Setting up and maintaining PostHog may require a certain level of technical expertise and resources, which could be a challenge for smaller businesses or organizations with limited technical capabilities.
What problems is the product solving and how is that benefiting you?
User Engagement Understanding: PostHog allows us to track and analyze how users interact with our application.
This helps us gain insights into user behavior, such as which features are popular, where users drop off, and what actions lead to conversions.
This understanding can lead to improved user engagement strategies and product optimization.


    Banking

My experience with PostHog for 2 FE apps

  • November 05, 2023
  • Review provided by G2

What do you like best about the product?
Being able to easily view sessions and easily track stack of errors.
Espacially I like your easy to use UX, the beautiful design and ease of use.
For example, I really like the Netflix style automatic "next session" when viewing sessions.
What do you dislike about the product?
A/B testing could be easier, viewing sessions idle skip doesn't always work
What problems is the product solving and how is that benefiting you?
Tracking user sessions and making sure everything is working as expected, in addition detecting possible bugs in production and analyze A/B testing for new features


    Leisure, Travel & Tourism

Session replay feature is really helpful

  • November 04, 2023
  • Review provided by G2

What do you like best about the product?
As a Product Designer it's great being able to replay sessions and see what my users are doing. The implementation is super easy to learn, and gives me plenty of information. It didn't take a lot of time for my engineers to setup, and integrates nicely with our process.
What do you dislike about the product?
Nothing I've found so far. It's been really great.
What problems is the product solving and how is that benefiting you?
I need to understand what my users are doing and where they're finding my product experience difficult, as well as easily identifying potential issues.


    Marketing and Advertising

The perfect all in one tool for data mangement

  • November 04, 2023
  • Review provided by G2

What do you like best about the product?
The sheer endless possibilities it gives me, in a very nice ui, that allows me to dig through milllions of events, to perfect our project in a privacy respecting matter.
Very easy integration and implementation. Big Kudos!
What do you dislike about the product?
Nothing, Google Analytics and other competitors really need to step up!
What problems is the product solving and how is that benefiting you?
It does what no other tool can. With a simple script I can dive deep into millions of events, create funnels and find customer painpoints and perfect marketing acquisition.


    Ilyass B.

A great product so far

  • November 04, 2023
  • Review provided by G2

What do you like best about the product?
Funnels and custom insights creation from the dashboard
What do you dislike about the product?
So far I don't have bad feedback about it
What problems is the product solving and how is that benefiting you?
Heavy analytics libraries take too much time to load at first while delivering a limited amount of insight.


    David P.

I've been recommending you already!

  • November 03, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to start with the snippet
It's easy to integrate into Django backend
It replaces what I have done previously with a hodgepodge of Google Tags/Analytics and HotJar.
What do you dislike about the product?
Not really a downside, but something I would value:

As a solo founder in a new company, I'm doing all the tech and everything else myself. PostHog has a MAD amount of features. I've really valued how they are documented, but it would be helpful to me to be guided as to where best to focus my attention based on the stage of the business. I've gone through your 'quick start' check list, but I feel this could be improved so that it covers more of the tooling (I don't think surveys or actions are in it?) and is potentially more clearly gated. I remember glacing at once piece of guidance that I know can't find where you suggested for early stage companies focussing on 2 or 3 core default insights and 'ignoring' the rest. That I thought was very helpful.
What problems is the product solving and how is that benefiting you?
Proving (or disproving) that registered users are actually using the service, and which features they are using.


    Computer Software

Fantastic value, lots of potential, a bit rough around the edges

  • November 03, 2023
  • Review provided by G2

What do you like best about the product?
Intuitive product/interface. Fantastic value. Solid starter product for most people (I'm sure it will improve over time too).
What do you dislike about the product?
Customizations for reporting are a bit limited for power users. Also custom SQL language that isn't as powerful for heavy SQL users.
What problems is the product solving and how is that benefiting you?
Understanding user base and activity, retention, patterns.


    Computer Software

Smooth and easy to setup

  • November 02, 2023
  • Review provided by G2

What do you like best about the product?
Comprehensive, customisable analytics, great dashboards and a very poweful SDK
What do you dislike about the product?
A bit complex to setup for RemixJS - had to use quite a few workarounds. Ideally there would be docs.
What problems is the product solving and how is that benefiting you?
Comprehensive analytics and building out a User Journey funnel


    Jakub K.

Got analysis and recording tool, to solve customers problems and check what happened wrong

  • November 02, 2023
  • Review provided by G2

What do you like best about the product?
They provide good quality recordings of our platform, so the Customer Support can verify user activities.
What do you dislike about the product?
Sometimes it's hard to find your desired recording, but mostly all is fine.
What problems is the product solving and how is that benefiting you?
To replay what happened on customer account and understand better how to solve problem for the customer case.


    Computer Software

Losts of features and very developer-friendly

  • November 02, 2023
  • Review provided by G2

What do you like best about the product?
There's everything you would need from a product like this.
For me, the best is really the quality of documentation, the ease of integration, and generally the friendlyness of working with it as developer.
What do you dislike about the product?
The UI sometimes crashes, but it happens rarely.
What problems is the product solving and how is that benefiting you?
Feature flags and generally usage behavior