PostHog
PostHogReviews from AWS customer
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Simple and effective
What do you like best about the product?
PostHog does a solid job with event collection - it's simple to track user actions and clicks. The real-time data streaming is a plus, keeping everything current. Setting up a report is pretty straightforward. A good tool for event tracking and quick reports, we're relatively happy with it.
What do you dislike about the product?
Th need to add a UTM for each link, I'm not sure this isn't a technical limitation, but this litters our promotions sometimes.
What problems is the product solving and how is that benefiting you?
Allowing us to see clicks, sessions replay and reports of those. We currently mainly use it for our website, but will probably use it for the platform itself as well.
Quick setup and sleek website design
What do you like best about the product?
Integrating PostHog within the application was incredibly easy. I enjoyed how simple it was to get off the ground and begin collecting data. The PostHog website has easy-to-use features and is nice too.
What do you dislike about the product?
I don't have any particular dislikes at this time.
What problems is the product solving and how is that benefiting you?
It's important for us to know which features are used by our customers and PostHog provides insight into that.
Descriptive and analytical
What do you like best about the product?
Amazing dashboard and helpful analytics.
What do you dislike about the product?
Network recording is inly available on the pro tier
What problems is the product solving and how is that benefiting you?
Helpinh track customer's movement on the website
Refreshing experience after using many product analytics tools
What do you like best about the product?
I LOVE that it is pay for what you use, with generous usage limits with the free tier. The interface is a wonderful experience and I love that there are so many different features available, but you don't have to be using them to feel like you are getting some valuable out of PostHog.
What do you dislike about the product?
I think the biggest downside is that the wide variety of product analytics tools make you wonder how it is possible to have a good product that is spread so widely. Maybe working to message intended use cases would be a good improvement. For example, having both web usage analytics (like GA) and feature flags (like Launch Darkley) seem to be mixing the worlds of analytics and software development. IMO that is a great thing, but it may be confusing to some.
What problems is the product solving and how is that benefiting you?
It let's us see the usage of our product as we launch alpha.
Very Detailed Analytics
What do you like best about the product?
It is very feature rich and easy to understand once it is set up properly. Support is also good
What do you dislike about the product?
Setting up action through the tool bar is difficult sometimes
What problems is the product solving and how is that benefiting you?
It gives us application usage analytics and user behaviour
Incredibly easy, and great documentation!
What do you like best about the product?
The platform never stood in the way of getting to the finish-line. Rather it helped find a flaw in the way i structured my events. Super intuitve!
What do you dislike about the product?
It was a bit hard to figure out what the power-ups were. But since Good Tape is a sister-company of Zetland, I was able to copy a lot of the setup from there.
What problems is the product solving and how is that benefiting you?
Making events easily accessable in an understandable interface.
Posthog is great for startups with limited bandwidth and a need for data
What do you like best about the product?
It's very easy to set up, good community support, great developer docs. Does many critical tasks in one package.
What do you dislike about the product?
Honestly it's a great tool. The team just needs to work on brand awareness, I've used Mixpanel and Amplitude and their sales are much more active. Posthog would grow more if they had better GTM.
What problems is the product solving and how is that benefiting you?
Easier to user than GA4. I better understand user behavior and the session replay feature is as good as fullstory at an affordable price. I am semi technical and was able to set up autotrack.
Love the user recordings - a huge unlock for optimizing product design
What do you like best about the product?
Viewing user bahavior and then being able to dig into that users other behaviors to identify retention hooks.
What do you dislike about the product?
It's a lot when you frist home in. It has a friendly tone, but it's a big job to get setup. Though I don't think this is worse than competitors.
What problems is the product solving and how is that benefiting you?
Visibility into user behavior at scale and then being able to zoom in.
Great documentation. Great pricing. Ok session video recording.
What do you like best about the product?
Pricing and documentation.
The UI is also great and quite intuitive to navigate around.
The UI is also great and quite intuitive to navigate around.
What do you dislike about the product?
The video session recording is not as good as I hoped it would be.
I notice that fonts in our React web application don't look the same in the video recordings and there are other little UI things that don't 100% match the UI.
Additionally, the layout with the side-by-side video + network request timeline is very "squeezed". IMO LogRocket's layout is better in this regard.
I also find the video recordings to be janky at times.
I notice that fonts in our React web application don't look the same in the video recordings and there are other little UI things that don't 100% match the UI.
Additionally, the layout with the side-by-side video + network request timeline is very "squeezed". IMO LogRocket's layout is better in this regard.
I also find the video recordings to be janky at times.
What problems is the product solving and how is that benefiting you?
We would like to better understand what is happening when a user faces an issue and video recording seems to be promising to help us achieve this.
Best open source solution for product analytics
What do you like best about the product?
The integration is very straightforward, the UI is simple and clear enough to navigate for most post people. Our data science team, product managers, and engineers are using it, and are happy with it. During setup the SSO integration worked out of the box, and it's nice to see that the pricing is event based and not user based. Having it accessible to the greater number without having to pay for it (some users might log in twice a month) is a great deal.
What do you dislike about the product?
The pricing is a bit misleading, we've been intensive users of feature flags and struggled to find out why our costs boomed. The events billed where not straightfoward to find in the dashboard.
What problems is the product solving and how is that benefiting you?
We want to analyze the behaviour of our users to build better products. That involves identifying where they spend time, what they struggle with, doing experiments and then checking if our experiment improved the situation or not, against a control group. Posthog helps us do that.
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