PostHog
PostHogReviews from AWS customer
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Session Replays are great!
What do you like best about the product?
Session Replays! I haven't used many features besides that yet. I think it offers the lowest barriers to entry (i.e. minimal configuration).
What do you dislike about the product?
Nothing yet. I've found it intuitive and feature-rich.
What problems is the product solving and how is that benefiting you?
I get to see how users actually use my app, which lets me continuously improve the user experience.
Easy API, great free plan, nice analytics
What do you like best about the product?
The integration was very straightforward. It took minutes to replace our Google analytics system and get better fibroids out of the data. I'm especially happy with the easy splitting between environments, even local
What do you dislike about the product?
The name of the product is awful. I hate saying it to my co founder. The defaults on data collection are a pii nightmare. We had to manually turn everything off after a quick audit. I know we could self host, but tracking all of that data by default is dangerous.
What problems is the product solving and how is that benefiting you?
Funnel analysis and data metric tracking.
Posthog Review
What do you like best about the product?
I think its a much easier setup to get up and running vs others like Mixpanel, Amplitude that seemed to come with a lot of baggage, Posthog was few lines of code and it was up and running. Also the pricing is really good with pay as you go, some others like maybe Heap and Pendo you get to like 500 or more customers before things start to get extremely expensive.
What do you dislike about the product?
Think it can be difficult to set up really customized, and sometimes not even really customized event monitoring. For example I could not figure out how to easily track daily active users, funnels or other more unique insights I wanted to find.
What problems is the product solving and how is that benefiting you?
We needed a way to track critical business metrics and product analytics that were happening on our software, was too much work to build in house and so we needed an out of the box solution.
A powerful and comprehensive solution for leveraging data in the design process.
What do you like best about the product?
Posthog helps in tracking providing designers like me a valuable insight into user's behaviour. Its event tracking capabilities, user funnels and A/B testing function helps in making data driven decision in design.
What do you dislike about the product?
Its had a steeper learning curve due to its comprehension features. Someone with limited technical knowledge may require time to grasp the tool. A better guidance on the tool for the non-technical person will be helpful
What problems is the product solving and how is that benefiting you?
Posthog helps in making better data driven decisions as a product designer. Monitoring users by watching recorded session and headmaps helps me visualize user engagement and behaviour on our website and product
Expected more from Autocapture and Heatmaps
What do you like best about the product?
I think it is great as an idea and helps a little with early product tracking. Setting it up was not bad as well.
it is also great that it is free for 6 month for startups, so trying it out is low commitment.
it is also great that it is free for 6 month for startups, so trying it out is low commitment.
What do you dislike about the product?
The usability of auto-capture and heatmaps is definitely more overhyped than it actually is helpful.
I came into this with an expectation that very minimal coding will be needed to capture events and flows from the Front end. But it is very different.
I can see that auto-capture is not consistent enough to fully rely upon. Sometimes we designate a button as an action, but not always a user action will be caught as exactly that action. Basically, it becomes quite obvious early on that you still need to define actions in the backend. This is what all other tools already do, so I expected PostHog to be different but it is not.
I also tried reaching out to the team a few times about questions around this but still got no answerback.
So i expected to use this to a high degree in my product role with no engineering help. And it's not working like that.
I came into this with an expectation that very minimal coding will be needed to capture events and flows from the Front end. But it is very different.
I can see that auto-capture is not consistent enough to fully rely upon. Sometimes we designate a button as an action, but not always a user action will be caught as exactly that action. Basically, it becomes quite obvious early on that you still need to define actions in the backend. This is what all other tools already do, so I expected PostHog to be different but it is not.
I also tried reaching out to the team a few times about questions around this but still got no answerback.
So i expected to use this to a high degree in my product role with no engineering help. And it's not working like that.
What problems is the product solving and how is that benefiting you?
I can easily track user paths, which I was not able to do before.
It also helps with recordings as we use that moslty for insights, as Heatmaps and Autocapture is letting us down
It also helps with recordings as we use that moslty for insights, as Heatmaps and Autocapture is letting us down
Flexible Tool for tracking and controlling User Behavior
What do you like best about the product?
PostHog is very configurable. You can create cohorts depending on lots of different fields and information. User Session replays are a game changer.
What do you dislike about the product?
Feature flags cannot be controlled by the current URL. It's kind of expensive.
What problems is the product solving and how is that benefiting you?
Thanks to PostHog, we know what our users are doing on our page and how they're interacting with it.
Great tool for seeing our app data in real-time and historical data for analysis
What do you like best about the product?
You don't need to be a Dev to use it, it has an easy-to-use application - building dashboards is easy, plus it's great user interface.
What do you dislike about the product?
Sometimes loading data can take a few seconds, but other than that works great for our purposes.
What problems is the product solving and how is that benefiting you?
It allows us to analyse our app data, in an already built system, we could of course build more reporting and analytics ourselves but why when we can put it into PostHog.
Good Features and Usage
What do you like best about the product?
Being able to create my analytics with formulas and compare them with other sources is my favorite. Also, the fact that I can create multiple analytics and pin them on the homepage is impressive.
What do you dislike about the product?
Setting formulas can sometimes be tedious and complex. I would like it if it could be more simplified. Also, if the feature of a split dashboard can be provided, it would be amazing.
What problems is the product solving and how is that benefiting you?
So far, PostHog has given me the platform to get as much data as I need for product improvement and to maximize customer experience. It is a great place to see how and what is happening behind the scene of our product
One stop for user analytics and expirementation
What do you like best about the product?
I've looked into multiple analytics providers for our organization's web applications including Clarity, Fathom, and Plausible. PostHog is quite overpowered compared to the others and allows moving to EU hosting at any point, which is reassuring in case we want to be working on GDPR compliances in the future.
What do you dislike about the product?
All of our requirements are for the frontend web side so this will specifically be about using posthog-js. At the moment of writing, posthog-js is a mess. It causes errors at unexpected places (especially if the user has opted out of analytics), and I've found some bugs that I was expecting to be ironed out by now based on the maturity of the project.
What problems is the product solving and how is that benefiting you?
PostHog gives us advanced analytics, feature flags, A/B testing, and session replay. This spans a huge chunk of what Cryptlex needs for building a better user experience. Surely, going the human-centred way takes a lot more than just biased outlooks on A/B tests, and incorrect inferences on session replays, but PostHog gives you enough data to get jump-started with fine-tuning your product based on data-driven decisions.
The tutorials and guides are top-notch, but I still hold my share of complaints about posthog-js.
The tutorials and guides are top-notch, but I still hold my share of complaints about posthog-js.
Not too user friendly while finding records with user IDs, could be a powerful tool to use properly
What do you like best about the product?
recordings availability for certain areas
What do you dislike about the product?
findability and UI, while exploring through the dahboard
What problems is the product solving and how is that benefiting you?
Monitoring dashboard activities by clients to be able to troubleshoot better
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