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PostHog

PostHog

Reviews from AWS customer

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External reviews

1,019 reviews
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External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

Just joined, and it’s so simple to use!

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
It's very intuitive and user-friendly. Clean design and great for beginners.
What do you dislike about the product?
I have not noticed any downsides so far.
What problems is the product solving and how is that benefiting you?
It's helping me track analytics for me and my clients to know what problems need to be resolved.


    Higher Education

Testing out PostHog

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
I like how really simple it is to interact with PostHog's APIs.
What do you dislike about the product?
I don't like how there isn't a lot of support for the Java SDK.
What problems is the product solving and how is that benefiting you?
It's allowing me to easily A/B test.


    Zheng Hao T.

Pretty easy to integrate

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
The whole PostHog onboarding process is pretty seamless. Great for startups that want to "just integrate analytics and forget about it" until later stages.
What do you dislike about the product?
The React SDK / library didn't really work for my workflow (serving static files), so I just defaulted back to the vanilla JS library.
What problems is the product solving and how is that benefiting you?
Understanding user behavior on the dashboard.


    Sai A.

All-things Product Analytics

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
One of the standout features of PostHog is its session replay functionality - to visualize and analyze how users interact with your website or application by recording and playing back their sessions. Custom dashboard feature - to track and analyze key metrics and events. Events of user activities - to gain an understanding of user engagement, conversion funnels, and feature adoption.
What do you dislike about the product?
Nothing comes to mind; PostHog does the job perfectly.
What problems is the product solving and how is that benefiting you?
Getting quantitative metrics during building is crucial; PostHog does it perfectly and helps map them to the qualitative metrics that we collect from user interviews and R&D.


    Computer Software

Session Replays are great!

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
Session Replays! I haven't used many features besides that yet. I think it offers the lowest barriers to entry (i.e. minimal configuration).
What do you dislike about the product?
Nothing yet. I've found it intuitive and feature-rich.
What problems is the product solving and how is that benefiting you?
I get to see how users actually use my app, which lets me continuously improve the user experience.


    Morgan E.

Easy API, great free plan, nice analytics

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
The integration was very straightforward. It took minutes to replace our Google analytics system and get better fibroids out of the data. I'm especially happy with the easy splitting between environments, even local
What do you dislike about the product?
The name of the product is awful. I hate saying it to my co founder. The defaults on data collection are a pii nightmare. We had to manually turn everything off after a quick audit. I know we could self host, but tracking all of that data by default is dangerous.
What problems is the product solving and how is that benefiting you?
Funnel analysis and data metric tracking.


    Computer Software

Posthog Review

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
I think its a much easier setup to get up and running vs others like Mixpanel, Amplitude that seemed to come with a lot of baggage, Posthog was few lines of code and it was up and running. Also the pricing is really good with pay as you go, some others like maybe Heap and Pendo you get to like 500 or more customers before things start to get extremely expensive.
What do you dislike about the product?
Think it can be difficult to set up really customized, and sometimes not even really customized event monitoring. For example I could not figure out how to easily track daily active users, funnels or other more unique insights I wanted to find.
What problems is the product solving and how is that benefiting you?
We needed a way to track critical business metrics and product analytics that were happening on our software, was too much work to build in house and so we needed an out of the box solution.


    Information Technology and Services

A powerful and comprehensive solution for leveraging data in the design process.

  • May 16, 2023
  • Review provided by G2

What do you like best about the product?
Posthog helps in tracking providing designers like me a valuable insight into user's behaviour. Its event tracking capabilities, user funnels and A/B testing function helps in making data driven decision in design.
What do you dislike about the product?
Its had a steeper learning curve due to its comprehension features. Someone with limited technical knowledge may require time to grasp the tool. A better guidance on the tool for the non-technical person will be helpful
What problems is the product solving and how is that benefiting you?
Posthog helps in making better data driven decisions as a product designer. Monitoring users by watching recorded session and headmaps helps me visualize user engagement and behaviour on our website and product


    Financial Services

Expected more from Autocapture and Heatmaps

  • May 15, 2023
  • Review provided by G2

What do you like best about the product?
I think it is great as an idea and helps a little with early product tracking. Setting it up was not bad as well.

it is also great that it is free for 6 month for startups, so trying it out is low commitment.
What do you dislike about the product?
The usability of auto-capture and heatmaps is definitely more overhyped than it actually is helpful.
I came into this with an expectation that very minimal coding will be needed to capture events and flows from the Front end. But it is very different.
I can see that auto-capture is not consistent enough to fully rely upon. Sometimes we designate a button as an action, but not always a user action will be caught as exactly that action. Basically, it becomes quite obvious early on that you still need to define actions in the backend. This is what all other tools already do, so I expected PostHog to be different but it is not.

I also tried reaching out to the team a few times about questions around this but still got no answerback.

So i expected to use this to a high degree in my product role with no engineering help. And it's not working like that.
What problems is the product solving and how is that benefiting you?
I can easily track user paths, which I was not able to do before.

It also helps with recordings as we use that moslty for insights, as Heatmaps and Autocapture is letting us down


    David B.

Flexible Tool for tracking and controlling User Behavior

  • May 15, 2023
  • Review provided by G2

What do you like best about the product?
PostHog is very configurable. You can create cohorts depending on lots of different fields and information. User Session replays are a game changer.
What do you dislike about the product?
Feature flags cannot be controlled by the current URL. It's kind of expensive.
What problems is the product solving and how is that benefiting you?
Thanks to PostHog, we know what our users are doing on our page and how they're interacting with it.