PostHog
PostHogReviews from AWS customer
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Robust Features, Effortless Setup with AI
What do you like best about the product?
I appreciate that PostHog offers a rich feature set while being on par with other tools in ease of setup, facilitated by AI to configure my NextJS environment quickly. I find the session replay and error-solving capabilities particularly invaluable. The platform's comprehensive analytics seem powerful for understanding user behavior, crucial for my projects. The pricing aligns well with the extensive features offered, making it a great deal.
What do you dislike about the product?
I find that it can be confusing sometimes and it needs some time to get used to.
What problems is the product solving and how is that benefiting you?
PostHog allows me to track user engagement, conversion rates, and catch bugs, offering rich analytics with added features like session replay and error tracking, enhancing my project insights and ad effectiveness.
Powerful analytics platform that feels ready to use out-of-the-box
What do you like best about the product?
I’m really impressed by how advanced and easy to use PostHog’s LLM analytics and revenue analytics are. They feel like they were built for my workflow and don’t require a lot of setup before becoming useful. It’s rare to find a tool that combines powerful features with such quick time-to-value.
What do you dislike about the product?
The sidebar can feel a little crowded at first, and it took me some time to get used to navigating everything. Once I got acquainted it was fine, but the initial learning curve could be smoother.
What problems is the product solving and how is that benefiting you?
PostHog helps me centralize product analytics, digital analytics, and session replay in one place, which means I can deeply understand user behavior without relying on multiple tools. The revenue analytics and LLM analytics features are particularly valuable because they give me clear visibility into both product performance and business impact. This helps me make faster, data-driven decisions, track feature adoption, and prioritize improvements with confidence. Overall, it saves time, reduces costs, and gives me actionable insights that directly support growth.
My experience using PostHog after switching from Datadog
What do you like best about the product?
The interface is clean across all options, especially in session replay. Switching from one session to another is smooth, and applying or updating filters works seamlessly.
What do you dislike about the product?
Compared to Datadog, where every single session is separated by the user’s actions, here we only have a screen recording. This makes it harder to pinpoint specific events or actions within a session, where the Datadog helped a lot. While the simple and clean view is helpful in other areas, it downgrades the effectiveness of the dashboard and its analytics.
What problems is the product solving and how is that benefiting you?
It helps us track user behavior and replay sessions, making it easier to identify issues and understand how users interact with our app and monitor the product performance. This saves time and improves our ability to enhance the user experience.
Great monitoring platform!
What do you like best about the product?
Honestly, what I like best about PostHog is that it keeps everything in one place. I don’t have to bounce between separate tools for analytics, session recordings, and feature flags—it’s all connected, and that makes it way easier to actually use the data.
What do you dislike about the product?
What I dislike about PostHog is that sometimes it feels a bit heavy or rough around the edges. Because it does so many things in one platform, not every feature feels equally polished. For example, the UI can be a little overwhelming at first, and it takes some digging around to really understand where everything lives.
Another thing is performance—depending on how much data you’re tracking, queries can be slower than expected. It’s not a deal breaker, but when you’re trying to move quickly, that lag can be noticeable.
Another thing is performance—depending on how much data you’re tracking, queries can be slower than expected. It’s not a deal breaker, but when you’re trying to move quickly, that lag can be noticeable.
What problems is the product solving and how is that benefiting you?
For me, PostHog solves the headache of having to glue together a bunch of different tools just to understand how people are using a product. Before, I’d have analytics in one place, session recordings in another, and experiments managed somewhere else. With PostHog, all of that lives under the same roof, so I can go from seeing what users are doing to testing a fix or improvement without switching contexts.
Unique tool for understanding customer behavior
What do you like best about the product?
There is no guesswork involved. It helps me gather data for problems I am trying to solve with real session replays from real customers, that tell me how they use our product. It also is an invaluable tool to have at our disposal for resolving customer support issues.
What do you dislike about the product?
There's a bit of a learning curve with configurations and reporting, but I think that is to be expected with this type of tool.
What problems is the product solving and how is that benefiting you?
It's helping me understand how our product is used by customers instead of us having to guess based on customer questions alone. This helps us shape our product refinements and prioritize new features and enhancement. Secondly, it helps us troubleshoot where things went wrong with customers when they run into issues, which provides a quicker path to reproduce and resolve errors.
Very easy setup and robust capabilities
What do you like best about the product?
Incredible for error tracking, recording users, and setting up feature flags. love the intuitive design comapared to all other competitors.
What do you dislike about the product?
Sometimes it's a little weird configuring settings (hard ux) and also notifications etc for slack can be a little cofusing.
What problems is the product solving and how is that benefiting you?
I need it to do its job and it does. easy setup
PostHog absolutely rocks minus a couple annoying things
What do you like best about the product?
I think the use of events throughout the platform is extremely helpful, it's made it easier to understand legacy data/parts of the codebase and use it more effectively in my work.
What do you dislike about the product?
I think the dashboard building is a little unintuitive at times - also, the docs website is super tedious to get through when i'm looking for a key piece of info and I have to click through a fake desktop in order to find it.
What problems is the product solving and how is that benefiting you?
We're solving blockage issues with our data workflows. PostHog events have made it easier to track when things are on track, when they're breaking down, and how we can improve.
Excelent tool for support and managing large scale applications.
What do you like best about the product?
Session replays are a big life-saver whenever we are having trouble with our customers.
What do you dislike about the product?
Data retention is a big struggle for us sometimes.
What problems is the product solving and how is that benefiting you?
At first we were having lots of trouble with customer support on our React Native app, and we needed to watch real-time user interactions to solve those problems/catch bugs/inconsistency. Session replays changed the game completely by giving us a full logging tool to not only watch video playback but insights, payloads and backend calls too.
Is good and met the purpose
What do you like best about the product?
I love the FF management, rollout features and session recording, support is also good actually
PH is very easy to use for me
PH is very easy to use for me
What do you dislike about the product?
Our current PostHog–TypeScript integration isn’t very DRY. Implementing PH in a TS codebase is painful because event payload types aren’t shared. We end up redefining interfaces in the app. The event “shapes” should have a single source of truth and be consumed by the app, not re-modeled there.
What problems is the product solving and how is that benefiting you?
FF management!, is good to have a centralized and easy to change source of truth :), specially for the dynamism of our working env
Great Product Analytics tool - Less Mainstream and Cheaper
What do you like best about the product?
- Session recording with clear picture on where the UX is getting affected.
- The entire usability is very easy. You can label the sessions and then refer to them later
- Analytics dashboard captures accurate data and event tracking is one of the best in the industry
- it was very easy to implement as well. On custom website my tech team took less than 3-4 days to implement posthog
- The entire usability is very easy. You can label the sessions and then refer to them later
- Analytics dashboard captures accurate data and event tracking is one of the best in the industry
- it was very easy to implement as well. On custom website my tech team took less than 3-4 days to implement posthog
What do you dislike about the product?
-It is a bit difficult to find the features on the tool
What problems is the product solving and how is that benefiting you?
- Posthog helps in looking at user journeys and where the drops offs are happening - helping in optimising UI
- It helps in Product analytics data as well which is used as BAU metrics on a day to day basis
- It helps in Product analytics data as well which is used as BAU metrics on a day to day basis
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