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PostHog

PostHog

Reviews from AWS customer

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External reviews

1,019 reviews
from

External reviews are not included in the AWS star rating for the product.

    Airlines/Aviation

Needed a better early stage, founder friendly alternative to Hotjar

  • April 26, 2023
  • Review provided by G2

What do you like best about the product?
1) Ease of install
2) Free features out of the box
3) Great limits for developer/early stage
What do you dislike about the product?
None so far that I have encountered to date
What problems is the product solving and how is that benefiting you?
User action and behavior insight - now
feature flagging - future

    Computer & Network Security

Great insight from PostHog, the recorder videos are great!

  • April 24, 2023
  • Review provided by G2

What do you like best about the product?
I really like how easy it is to setup and how open the company is as. The recorded videos are fantastic and enable us (a very early stage business) to quickly see where customers are getting stuck.
What do you dislike about the product?
There's nothing I don't like really. The only thing I would say is there is a lot on the dashboard and webapp. It would be good to have a bit more hand holding as part of onboarding.
What problems is the product solving and how is that benefiting you?
It enables us to see how our customers are using our platform, improve our UX and see what features they aren't using. It's been a game changer for us and we couldn't live without it!

    Consumer Goods

Self-hosted Posthog manages 3-5mio records per day

  • April 22, 2023
  • Review provided by G2

What do you like best about the product?
Basic setup was really quick and we got results really fast. Also the user recordings were captured and gave us results about some issues on site instantly.
The heatmaps shown on sites also give us information about what the users are clicking the most.
What do you dislike about the product?
As we were using self-hosted Docker instances, there were some stability issues. Resolving those issues was pretty frustrating as we couldn't find proper support. There could be a Slack channel for self-hosted users.
Self-hosted PostHog also has many components - big ecosystem. Keeping all those services running without issues is pretty hard as they depend on each other. We often didn't know where to start resolving the problem - is it the Cloudhouse, Plugin or Zookeeper instance failing?
What problems is the product solving and how is that benefiting you?
It gives us instant analytics about how many users gets to the product page and where in the shopping process they lefts off.

    Ajay M.

Captures all the events

  • April 20, 2023
  • Review provided by G2

What do you like best about the product?
captures all the events and allows capturing custom events
What do you dislike about the product?
Captures lots of events, so need to be specific in filtering the events required
What problems is the product solving and how is that benefiting you?
Capturing the trends in the data and web app

    Swathi P.

Posthog Experience

  • April 18, 2023
  • Review provided by G2

What do you like best about the product?
PostHog is an Open-source platform that is very convenient for anyone who wants to track and visualise their data. Creating dashboards to visualise the data and app usage patterns is very easy. It is straightforward to track the actions performed on the app and which feature is most widely used. It saves a lot of time and effort.
What do you dislike about the product?
I didn't find any major issues with Posthog as such, but one thing is the loading issue. It takes a long time to load the Live events sometimes. Other than that, there are no major dislike's about the PostHog
What problems is the product solving and how is that benefiting you?
I am able to view the events logged by the mobile applications easily. Helps me analyse the usage pattern and the features that are more frequently used to help me focus more on those screens. Also it is very easy to create dashboards and record the events and visualise the data in a much better way. In insights, we check the Click Actions performed on a particular event. We have created a bunch of dashboards of critical events that we monitor regularly.

    Computer Software

Posthog does everything I want for product analytics and does it well

  • April 17, 2023
  • Review provided by G2

What do you like best about the product?
i love that it's open source, and that you can run a local instance.
What do you dislike about the product?
I wish canvas elements were tracked better
What problems is the product solving and how is that benefiting you?
It helps us figure out what our users are doing, what annoys them, and what we need to build

    Silvia d.

Extremely easy to set up, detailed insights in days.

  • April 15, 2023
  • Review provided by G2

What do you like best about the product?
PostHog has been lifechanging for our small startup. We were struggling with other tools, and now we can finally see exactly which users are engaging with which screens - and how we can keep improving our platform.
What do you dislike about the product?
So far, no complaints! The only slight bummer is that we can't quite tell the user's identity (e.g. from their email) until they login for the first time. We don't currently force users to logout and log back in, but will be doing a broader launch soon in which they'll have to login again, so that shouldn't be an issue.
What problems is the product solving and how is that benefiting you?
Understanding which features users go to most, any screens causing trouble, and getting deep on our power user behaviors.

    Suraj M.

Posthog

  • April 14, 2023
  • Review provided by G2

What do you like best about the product?
Tracking live events , insights and recordings are too good and helpfull. Analytics in dashboards are very usefull.
What do you dislike about the product?
Some time event tracking gets delayed. .
What problems is the product solving and how is that benefiting you?
It solves analytics problem where we track live events of our application.

    Shridevi H.

PostHog Review

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
What I like About PostHog is the Insights, Dashboard and Live events. It helps us during testing; it is even saving us time. PostHog is easy to use, and we can learn easily and fast. Tracking events is the one major thing i like in PostHog.
What do you dislike about the product?
There is no such major thing I dislike about this tool. The only thing is we face a loading issue while testing events. Other than that, there is no major dislike.
What problems is the product solving and how is that benefiting you?
It saves us time.
Helps us to track the events easily.
We can see the usage of our applications.
Insights and its filter options help us a lot.
Dashboard and recordings.

    Rohan R.

Simple visualization tool

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
- Ease of use
- Ability to quickly check live events to deep dive for RCAs
What do you dislike about the product?
- Unable to do complex calculations for visualization
- Slow load times
What problems is the product solving and how is that benefiting you?
API response times
API success/failure
App downtime
Feature usage

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