PostHog
PostHogReviews from AWS customer
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Excellent customer and product insight tool
What do you like best about the product?
Intuitive and easy to understand the initial setup, quick to stand up, responsive team via slack, still getting our feet wet so don't know the full power just yet
What do you dislike about the product?
There is nothing I have found to dislike yet. The only hiccup I have run into is the ability to create a report in some places where an event has NOT OCCURRED, but have found ways around it
What problems is the product solving and how is that benefiting you?
Detecting dormant customers before they churn (retention) and trying to better understand how our users are using our product without needing to bug them all the time.
Software Developer
What do you like best about the product?
I really like how I can use PostHog for adding data-tracking for new features that my team builds. It allows my product manager to ascertain if the users are using our product as we initially anticipated and if there are areas we need to rework
What do you dislike about the product?
There is not much to dislike about PostHog, but I don't like the inbuilt tool they use for inspecting elements in order to create actions, it often freezes my tabs.
What problems is the product solving and how is that benefiting you?
PostHog allows my team to get user data without having to go conduct a lot of research and interviews. We can easily estimate how users use our platform based on historical data.
A great experience, intuitive interface and powerful, reliable features
What do you like best about the product?
My favorite feature of PostHog is the session recording. Watching playback of real-world users is like having a UI feedback engineer at my disposal. I can see where people hesitate, choose the wrong item or get confused, and see EXACTLY what the real error message was when they send support an email, etc. The growth accounting graph is also very helpful, showing new visitors vs. returning vs. resurrecting vs. dormant. Also, despite the powerful functionality, the JS included on the site is quite small (compared to many other vendors with this type of tool).
What do you dislike about the product?
I have no issues or dislikes. A VERY minor note is that I have not been able to find an option for dark mode, which I prefer, but again this is a very minor dislike. And it may be something that is available and I just haven't found it.
What problems is the product solving and how is that benefiting you?
Posthog provides a clear, easy to use way to check activity on my site and to monitor the user experience (via session recordings, mainly). It has also proven to be a great way to measure traffic and visitor types without resorting to other, bulkier analytics brands. I have rated support as N/A only because I have not yet needed to contact support.
Analytics that Scale with any organization!
What do you like best about the product?
Post-Hog's UI is phenomenal. Reports are easy to create, recordings are simple to source and bookmark and the integration with our product was seamless. We are a small start-up, so reducing friction and ease of use is critical.
What do you dislike about the product?
There's very little that I dislike about using Post-Hog. The ease with which reports and KPIs can be created makes it so that our instance can get a little cluttered and difficult to use.
What problems is the product solving and how is that benefiting you?
PostHog is helping us to determine what product features and copy resonates best with our customers. We are able to track conversion events on different pages and visualize the user journey from their eyes. Whether they are on mobile or desktop, we can put ourselves in the seat of our customers.
Great A/B Testing and Data Validation Platform
What do you like best about the product?
Love the ability to quickly set up and execute a/b tests. The recordings feature is also a great way to get user feedback quickly.
What do you dislike about the product?
Would be great to put comments in the recordings to share when you group them into playlists
What problems is the product solving and how is that benefiting you?
First and foremost the A/B testing capabilities for landing page and conversion rate optimization.
Simple setup analytics tool with advanced usages
What do you like best about the product?
Adding PostHog to your app is simple. I really like the onboarding with the event tracking live testing. Thanks to the autocapture feature you don't need to define custom events, autocaptured events are most of the time enough.
What do you dislike about the product?
Maybe the application's user interface; I mean, PostHog is a complete tool with many features. I think sometimes the amount of information given to the user can be messy.
What problems is the product solving and how is that benefiting you?
Time efficient setup, with hosted PostHog version, the configuration can be done under 5 min! For me, I was able to understand traffic analysis differently, mainly through the automatic linking of events and visitors.
Opportunities with PostHog are endless
What do you like best about the product?
Posthog does a great job of providing users with a simple-to-use platform with a wide range of functions to ensure analytics and trends are tracked effectively and efficiently.
What do you dislike about the product?
It may look intimidating to begin with, but once the user learns, it becomes easy.
What problems is the product solving and how is that benefiting you?
Posthog helps us understand our customer use cases and problems that arise during their experience.
good
What do you like best about the product?
You can track anything you would like
What do you dislike about the product?
Making too many third-party API calls is not an efficient web
What problems is the product solving and how is that benefiting you?
Well, it is solving the issue of tracking the website visitors
Nice user interface and very straight-forward SDKs
What do you like best about the product?
the analytics and feature flags features
What do you dislike about the product?
nothing really. I think everything is perfect.
What problems is the product solving and how is that benefiting you?
provides useful user analytics that we can use to understand more about our users
Developer
What do you like best about the product?
posthog is a powerful tool for adding tracking to our pages so that we can track user interactions.
What do you dislike about the product?
Requires us to repeatedly set the same actions across different pages. We are unable to automate these things.
What problems is the product solving and how is that benefiting you?
posthog allows us to track data autonomously so that we don't have to spend resources trying to interview stakeholders for feedback.
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