PostHog
PostHogReviews from AWS customer
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Great platform for DEV-heavy teams
What do you like best about the product?
Free (to 1M events) platform for all-you-can-product, including recordings, A/B tests, feature flagging, etc. Would be the top choice if we had a lot of DEVs on our team, and would replace a majority of our stack
What do you dislike about the product?
Setting up and utilizing A/B tests requires lots of DEV power on the team, which we unfortunately are lacking in. It would be more impressive if it integrated more closely into our product!
What problems is the product solving and how is that benefiting you?
A simple install for a host of product functionality that our product wouldn't have had otherwise. It's quick to empower our team!
Great tool for analytics
What do you like best about the product?
Session recordings are very helpful - we can observe customer behavior and make an informed decision.
What do you dislike about the product?
PostHog script is quite buggy. We have faced some problems due to it.
What problems is the product solving and how is that benefiting you?
Posthog is helping me to analyze user behavior.
Posthog has provided much needed product analytics to a growing organisation
What do you like best about the product?
It is not only super easy to implement but also to get started. The pre-build dashboard is good for a quick glance at the most important stats, but the customisation is what makes it really worth it. The fact that they are offering so much for free is absolutely bonkers, and I dread the day that this stops (if it does). For the most part, it is quite easy to use, especially for someone who has previously worked in analytics.
What do you dislike about the product?
The toolbar never seems to work so whilst heatmap analytics is advertised, we can't get access to it. Furthermore, the number of features is starting to get overwhelming, so I'm hoping the information architecture can be slightly re-organised. Also, the homepage is kind of confusing, I think it's because it combines the 'recent' feature with the dashboard. I think it might be nicer if the two could be made more clear.
What problems is the product solving and how is that benefiting you?
It is giving us both the basic analytics about the funnel as well as insights into our product experience. With PostHog, we are able to understand the point at which prospective customers are dropping off, and where existing customers are having issues.
Not Much To Say, Just Joined A Team That Uses It
What do you like best about the product?
Simple set of features that work well. Didn't have any issue setting up flags and using it in the codebase.
What do you dislike about the product?
I did't like that I had to set up the same flag twice for the development & production environment.
What problems is the product solving and how is that benefiting you?
It makes feature flag management easier.
Easy install
What do you like best about the product?
It's super easy to install. We use shopify and it was pretty much as easy as copy and paste the snippet into our code. Can't complain about that setup at all! Easy
What do you dislike about the product?
So far we're struggling to use PostHog to identity customers. Its creating a bunch of user records even when we know it is just one person. I think clarity on how to avoid this would be nice!
What problems is the product solving and how is that benefiting you?
We are trying to identity were are customers have problems using out app and where there is room to make the app easier to use. We hope to identity root causes of drop off.
Simple, effective and clear data analytics
What do you like best about the product?
Posthog makes data tracking simple and effective without the heaviness of other platforms like Amplitude. I've been able to set up tracking infrastructure quickly and easily, with none of the headache I was used to.
What do you dislike about the product?
Some of the UI is a little confusing, and there's a little learning curve with how to create various data stories. I wish the different functionalities were a little simpler to understand.
What problems is the product solving and how is that benefiting you?
Posthog helps us understand user flows and journeys through our product. We can then better gauge where we're losing users or what's confusing in our platform.
PostHog review
What do you like best about the product?
The amount of the data that is stored seamlessly accessible in few seconds
What do you dislike about the product?
More graphical representation can help in taking bustiness calls
What problems is the product solving and how is that benefiting you?
Debugging and finalizing strategy
Good posthog
What do you like best about the product?
Really enjoy the live events and the ability to see the recordings.
What do you dislike about the product?
There is nothing I can think of at present.
What problems is the product solving and how is that benefiting you?
It is helping us with our marketing efforts on a new product launch.
Easy to capture events using posthog-js
What do you like best about the product?
Capturing custom events using posthog-js is easy and intuitive. Custom data can be sent with each event, and insights can be graphically displayed based on this custom data.
What do you dislike about the product?
Sometimes there seems like there are multiple ways to implement things such as filtering out user from your organisation for example, and it's unclear which method to use. However, PostHog has a responsive support community on Slack!
What problems is the product solving and how is that benefiting you?
PostHog is helping us understand a user's typical journey through our product, through the Recordings function, and helping us quantifiably determine which of our features are used most through custom events, so that we can dedicate more resources to enhancing those features.
Great in concept, but poor delivery.
What do you like best about the product?
Really enjoyed user pathing/flows. It was great for an early platform to get an understanding of where it is users traffic most when dev resources internally are limited.
What do you dislike about the product?
Its utility is great until a lot of features, especially ones associated with user insights, seemed to get axed or kneecapped. It's also not as user friendly in terms of UI/UX, I find myself rage clicking quite a lot and if you're a non-technical PM it becomes more of a dev task than needed. With the LOE put in, we'd be better off pulling data from a BI tool like Metabase or PowerBI and leveraging our Product/Data Analyst's time to draw deeper insights ourselves.
What problems is the product solving and how is that benefiting you?
Honestly, none at this point. We've basically churned out. I was the one championing to use Posthog upon our launch because of its self-hosting option.
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