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PostHog

PostHog

Reviews from AWS customer

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985 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Junior Developer

  • January 25, 2023
  • Review provided by G2

What do you like best about the product?
PostHog is really a great tool to use for being able to analyze customer interactions with our new releases on our platform and track insights about customer behaviour patterns and workflow.
What do you dislike about the product?
PostHog is not intuitive to use for the first time, especially for people not in R&D and therefore takes time to set up, and we have to create internal documentation for this purpose.
What problems is the product solving and how is that benefiting you?
PostHog allows us to automate some tasks, like taking user feedback and understanding user behaviors and patterns. We can add actions to track how users interact with our platform and pages and use that information for our future work planning.


    Computer Software

Really Impressed.

  • January 25, 2023
  • Review provided by G2

What do you like best about the product?
Very easy to set up, feature-rich and generous free tier.
What do you dislike about the product?
Having only used posthog for 5 days, I have no complaints yet. Recording of canvas elements would be a much welcomed feature as described here. https://github.com/PostHog/posthog/issues/2798
What problems is the product solving and how is that benefiting you?
Giving us visibility over user behaviour within our application.


    Medical Devices

Good Analytics Platform for Technical Users

  • January 24, 2023
  • Review provided by G2

What do you like best about the product?
Provides very rich data, including conversions, sources, and other essentials for the marketing side. It also provides a lot of flexibility to create your dashboards and track individual KPIs.
What do you dislike about the product?
From a marketing perspective, it isn't as intuitive as other tools on the market. It would be nice if there were some pre-set dashboards (or templates) available that could help speed up implementation.
What problems is the product solving and how is that benefiting you?
PostHog allows us to gain comprehensive website analytics for our various web properties while also helping us remain GDPR compliant (with all data being hosted in the EU).


    Ronak V.

Really Good Tool !! Helps me alot for analytics

  • January 24, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Posthog tool is its structure which allows me to create insights on demand, whether it's funnel, retention or any user paths/trends. The simplicity of displaying results in graphs & tables provides me with every detail I need. The recording feature helps us a lot in analysing and monitoring users' journeys and tracking some errors/bugs faced by our users. The support from the team in case of any questions is top-notch.
What do you dislike about the product?
As to say, I would like to have control over the auto events being captured since I do get billed for events. Having control over it can help me when my billing limit is reached. Also, sometimes I have faced some recordings delay of up to 5 mins or so; it may be for that particular day, but it frequently happened to me after that. Also would like if some reminder emails are being sent when I am about to exceed billing limits or even when the free tier is crossed.
What problems is the product solving and how is that benefiting you?
It has helped a lot in analysing my product. Starting from understanding my traffic source to viewing the user journey through recording. It has helped us understand our users and to make better User interface decisions.


    Derek T.

Easier to use than Amplitude and Heap

  • January 23, 2023
  • Review provided by G2

What do you like best about the product?
Ease of implementation, intuitive user interface, A+ customer support
What do you dislike about the product?
Session recording becomes expensive really quickly
What problems is the product solving and how is that benefiting you?
Helping with product analytics on our web application


    Antoine G.

Great tools for mobile application, super free-tier !

  • January 20, 2023
  • Review provided by G2

What do you like best about the product?
Good KPIs, personnalized dashboards, and great free-tier experience ! I recommand !
What do you dislike about the product?
I don't have any bad experiences with PostHog..
What problems is the product solving and how is that benefiting you?
Great KPI, perfect for mobile application logging, crashes and errors..


    Computer Software

Posthog is awesome for analytics!

  • January 20, 2023
  • Review provided by G2

What do you like best about the product?
Posthog requires a little bit of configuration, but once setup, is enormously powerful. We were able to use Posthog to track user activity across our web app onboarding funnel, as well as across our CLI, which is something few competitors were able to offer. Documentation and support is also very good.
What do you dislike about the product?
It takes a little bit of time to correctly configure, and some of the settings are not immediately intuitive, but this is often the case with analytics and reporting software.
What problems is the product solving and how is that benefiting you?
We're using PostHog to visualise our user onboarding journey, and to understand how and where users are churning out. In the post-onboarding space we use Posthog for all mission critical metrics (MAUs etc)


    Legal Services

Replaces lots of poorly integrated tools, great prices

  • January 20, 2023
  • Review provided by G2

What do you like best about the product?
Data and recordings all in one place. Experiments being colocated with feature flags and correlation analysis is also really handy. Having feature flags without some insane price or silly tool is great.
What do you dislike about the product?
User agent and (google) bot data caused some headaches and high usage initially. The auth and identity configuration was pretty painful to understand the integration with our auth flow.
What problems is the product solving and how is that benefiting you?
It's solving data collection, user recordings, experiments and feature flagging. Having everything in one place is great for productivity and investigation.


    Larissa L.

How to know that work?

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
It has support for python, I used to monitoring a app in my job and work perfectly.
What do you dislike about the product?
The documentation can be better, I have to search in other places to make this work in python.
What problems is the product solving and how is that benefiting you?
We can see how many clients we lost in our journey, monitoring specifics cases. The funnels are also very useful for keeping track of the type of user we have.


    Bechir S.

optimal solution for product and growth

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
Being able to analyze the impact of marketing campaigns and know exactly how the users we acquired are behaving inside our product , especially the funnel feature
What do you dislike about the product?
Sometimes it's super hard to scale it , and the results bigger than months and are bit slow
What problems is the product solving and how is that benefiting you?
being open source is awsome as it's a good alternative to similar paid products