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PostHog

PostHog

Reviews from AWS customer

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985 reviews
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External reviews are not included in the AWS star rating for the product.


    Paulo Cesar J.

A great tool for event tracking

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
Easy event tracking. Its very easy to setup a new app in posthog.
What do you dislike about the product?
Poor recording filters. Its a pain filter more advanced queries.
What problems is the product solving and how is that benefiting you?
Monitor and watch my AB tests without to much complexity. Is very simple and easy to setup a new AB test.


    Ramon C.

PostHog Review: A Great Tool with Room for Improvement in Player Functionality

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
I appreciate the ability to create custom events within PostHog. It allows me to easily track user interactions and gather valuable metrics when testing new tools and features within our product.
What do you dislike about the product?
One aspect of PostHog that I find frustrating is the occasional issues with the built-in player. It often experiences long buffering times and sometimes stops working altogether, requiring a page refresh to function again.
What problems is the product solving and how is that benefiting you?
PostHog is helping to solve the problem of understanding user behavior and engagement within our product. Using the custom event tracking and analytics features of PostHog, we can gain valuable insights into how users interact with our product and identify areas for improvement. This allows us to make data-driven decisions and optimize our product for maximum user satisfaction, leading to increased engagement, retention and revenue. The benefits we are seeing are clear. We can better understand our user's needs and improve our product based on data, not guesses.


    Computer Software

Great all around open source analytics solution

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
It has a great user experience, automatic tracking, and it's open source. Also, they provide a full analytics suite, including feature flags, recording, events, API.
What do you dislike about the product?
Not much honestly. I guess because it has so many features, it may be too much if you are just looking for simple and bare-bone analytics solution. Also still not SOC2
What problems is the product solving and how is that benefiting you?
Understanding the user experience of my product and how I can solve it. The easy UI and auto tracking allows me to capture events vey quickly and use it to improve my product


    Information Services

Fronted Developer

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
PostHog is the best tool when it comes to setting up tracking insights for new product launches
What do you dislike about the product?
PostHog probably has everything you need when it comes to setting up actions but the insights can be more detailed. It takes additional context when presenting to other stakeholders
What problems is the product solving and how is that benefiting you?
PostHog allows my team and I to understand which areas of the platform need more traffic generated and what releases have worked well.


    Marketing and Advertising

Developer

  • January 18, 2023
  • Review provided by G2

What do you like best about the product?
The program is really analytical and helps us create a lot of actions to track how users are interacting with certain elements
What do you dislike about the product?
It takes time to setup each action and the process is a little repetitive when doing something like tracking clicks in various places
What problems is the product solving and how is that benefiting you?
It is allowing us to accurately measure how much traffic certain features are getting to understand if its worthwhile to invest in developing it further


    Antonio C.

It’s simply the best way to look at your product from the inside. Amazing!

  • January 18, 2023
  • Review provided by G2

What do you like best about the product?
Easy to integrate and to use. We build several dashboard the helped our team to understand our user better than any other solution.
What do you dislike about the product?
Nothing in particular atm. The sofwater is really easy to use. And I see the it get updated frequentyly.
What problems is the product solving and how is that benefiting you?
Manipulate data and track part of the customer journey that we were unable to track or needed much expensive solutions.


    Information Technology and Services

Gets the job done, great ui and features!

  • January 18, 2023
  • Review provided by G2

What do you like best about the product?
One of the things I like best about PostHog is its intuitive user-interface. It's easy to use and navigate, allowing me to quickly get up and running with the product. I also appreciate the feature set that PostHog offers, allowing me to quickly get insights into user behavior and track user events, so I can make better decisions. Finally, I love the customer support that PostHog provides, as they are always quick to respond and provide helpful solutions to any problems I may have.
What do you dislike about the product?
While I appreciate the features that PostHog offers, I do have some critiques. For instance, I find the pricing model to be a bit expensive, especially for smaller companies or those on a budget. Additionally, the user-interface can be a bit clunky at times, making it difficult to find certain features or settings. Finally, some of the customer support reps have not always been as helpful as I'd like them to be, which can be frustrating.
What problems is the product solving and how is that benefiting you?
PostHog is helping me make better decisions by providing me with insights into user behavior and tracking user events. This has allowed me to better understand how users interact with my product, so I can make better product decisions. Additionally, the intuitive user-interface makes it easy to navigate and use, so I can quickly get up and running with PostHog. Finally, the customer support team is always available to help me with any questions or issues I may have, so I can get the most out of the product.


    Computer Software

The only self-hosted product analytics ... and getting better

  • January 18, 2023
  • Review provided by G2

What do you like best about the product?
It's the only product analytics tool that allows for companies to self-host the solution and own and control user data. We found the feature set and range of analytics and charts to be on par with existing solutions like Amplitude and Mixpanel, but couldn't use those solutions due to our client data obligations.
What do you dislike about the product?
It would be great to have more content around onboarding a product team onto the tool. Otherwise, all good.
What problems is the product solving and how is that benefiting you?
As product company, the product and commercial teams had a massive blindspot in understanding how users actually use our products. with Posthog, using funnels, recordings and situational analyses, we identified drop-offs, blockers to user journey and changed our roadmap to fix these blockers.


    Information Technology and Services

Great for segmenting product stats

  • January 18, 2023
  • Review provided by G2

What do you like best about the product?
Creating and downloading cohorts to analyze offline
What do you dislike about the product?
Can't see unique ID data points unless creating a cohort and downloading
What problems is the product solving and how is that benefiting you?
Ability to see which users are converting on our website and which path has higher conversion rates


    Charles F.

Excellent user interface and easy to setup, sometimes might drop events (probably and us not you)

  • January 18, 2023
  • Review provided by G2

What do you like best about the product?
Ease of setup, very much plug and play. Setting up development environment super simple. Recordings come in real time.
What do you dislike about the product?
Sometimes I appear to have dropped events and investigating exactly why is frustrating.
What problems is the product solving and how is that benefiting you?
Posthog provides us with metrics at every stage of our sales funnel which we can use to drive optimisations on our site. It also benefits our operations team as they can review recordings and help customers.