PostHog
PostHogReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
986 reviews
from
External reviews are not included in the AWS star rating for the product.
A surprising amount of functionality for free. A no-brainer for any frontend project.
What do you like best about the product?
PostHog is one of many tools out there that let you walk in your users' footsteps and view your website the way they do. It's a great tool for diagnosing problems, polishing UI, or just for understanding how your product is being used in a way that goes deeper than simple usage analytics can.
What do you dislike about the product?
I found the PostHog filtering for recordings to be a bit more difficult to use than other services I had tested. Perhaps this was because I was hung up on trying to do things the way other services did them.
Ultimately, it took me a few tries to be able to retrieve a session recording via IP address, something I do to investigate support tickets.
Ultimately, it took me a few tries to be able to retrieve a session recording via IP address, something I do to investigate support tickets.
What problems is the product solving and how is that benefiting you?
When a customer emails you blindly that they "got an error" you're in the dark. PostHog is liking turning on the lights. You can discern what error was likely to have been encountered, and even see any other messages or console logs that might have contributed to the problem.
It's very powerful and removes a lot of the guesswork out of supporting a frontend tool in public.
It's very powerful and removes a lot of the guesswork out of supporting a frontend tool in public.
Good tools for observability, augmented with helpful analytics
What do you like best about the product?
The most valuable feature we get from PostHog is the embedded DOM recording feature. This is a huge part of our customer success process and our debugging workflow. Additionally, the feature flag & cohort functionality has been helpful in delayed rollouts of features.
What do you dislike about the product?
So far, we have been unable to get much value on the backend-instrumentation with PostHog. We use it a little bit for tracking errors with Sentry, but it does not add much further context or insight for us.
What problems is the product solving and how is that benefiting you?
PostHog helps us to assist customers who are struggling to use aspects of the application (whether due to bugs or UX difficulty). This has greatly helped our relationships with users on the platform.
PostHog makes it easy to understand user experience and how to increase conversion rates.
What do you like best about the product?
I like the funnels feature the most. It allows you to understand what features of your website and services lead to conversions and how you can increase those conversions.
What do you dislike about the product?
It's not the most intuitive for users. In my experience, there aren't a ton of resources out there explaining what all of PostHog's features mean and how they can be used.
What problems is the product solving and how is that benefiting you?
PostHog is closing the gap between what users and customers say about their experience and their actual actions. While we conduct user interviews to better understand customer behavior, PostHog lets us watch what out customers are actually doing.
Can't beat the price and ease of use
What do you like best about the product?
- It's effortless to get started and produce high quality insights.
- The tool easily integrates with ETL tooling
- Combines what used to be at least 3 tools into one
- The tool easily integrates with ETL tooling
- Combines what used to be at least 3 tools into one
What do you dislike about the product?
They recently changed their session recording pricing to make it more on par with competitors where in the past it was leaps and bounds better
What problems is the product solving and how is that benefiting you?
- Event tracking
- Session Recording
- Conversion Funnels
- Experiments
- Feature flags
- Session Recording
- Conversion Funnels
- Experiments
- Feature flags
Developer
What do you like best about the product?
Posthog is really helpful in conveying data effectively to use as tool during presentations
What do you dislike about the product?
Sometimes, Posthog can be difficult to explain to new stakeholders and requires onboarding
What problems is the product solving and how is that benefiting you?
PostHog is really helpful when displaying data to non R&D stakeholders
Full Stack Developer
What do you like best about the product?
Easy to explain and outline data to stakeholders
What do you dislike about the product?
The UI can sometimes get a little messy and cluttered.
What problems is the product solving and how is that benefiting you?
Helping us visualize and analyze data at a glance that was otherwise out of reach
Posthog has made data analytics easy for this small business
What do you like best about the product?
Posthog is easy to set up and gives you in-depth details about your users. Within a few hours of signing up I was able to start tracking my users' flow easily with custom and built-in events.
What do you dislike about the product?
There isn't much to dislike about Posthog. There is a learning curve to figure out the exact analytics you are looking for and set up your dashboard, but that is an easy hurtle to overcome. The only feature I am currently missing is notifications when certain events reach a threshold.
What problems is the product solving and how is that benefiting you?
Posthog lets me get a detailed look at what actions my users perform and know when something isn't working while also allowing me see a high-level view of what all the users are doing.
PostHog has been Awesome
What do you like best about the product?
You have full control over what you want to track, and how you would like to do it
What do you dislike about the product?
The User Interface is a bit tricky to navigate at times
What problems is the product solving and how is that benefiting you?
PostHog helps us understand how users are using/not using different features
Great Website Analytics for all levels
What do you like best about the product?
Recordings of user interaction with our website to understand friction points and allow us to easily run A/B testing to improve those signup flows with our product
What do you dislike about the product?
Limited flexibility when building reports/insights as they are called in here. Sometimes you want to create breakdowns in more than one way or set more complex conditions to your Funnels for the insights that kinda limit the reports you are able to get
What problems is the product solving and how is that benefiting you?
Understand customer interaction with out website and learn from them what features is most beloved or needs improvements. We want to know also the source and all the interactions customer make before purchase
PostHog does everything we wanted and so many things we didn't even know we needed.
What do you like best about the product?
With PostHog you can easily identify user behavior and then watch those exact users. Bringing analytics and session recording together makes so much sense. This is very much a case where the sum of the parts is better.
What do you dislike about the product?
PostHog can be a little overwhelming for less technical users.
What problems is the product solving and how is that benefiting you?
PostHog replaced Mixpanel and Fullstory to give us better insight into how our customers use our product.
showing 871 - 880