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PostHog

PostHog

Reviews from AWS customer

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External reviews

1,024 reviews
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External reviews are not included in the AWS star rating for the product.


    Hannah C.

PostHog makes it easy to understand user experience and how to increase conversion rates.

  • January 16, 2023
  • Review provided by G2

What do you like best about the product?
I like the funnels feature the most. It allows you to understand what features of your website and services lead to conversions and how you can increase those conversions.
What do you dislike about the product?
It's not the most intuitive for users. In my experience, there aren't a ton of resources out there explaining what all of PostHog's features mean and how they can be used.
What problems is the product solving and how is that benefiting you?
PostHog is closing the gap between what users and customers say about their experience and their actual actions. While we conduct user interviews to better understand customer behavior, PostHog lets us watch what out customers are actually doing.


    Real Estate

Can't beat the price and ease of use

  • January 16, 2023
  • Review provided by G2

What do you like best about the product?
- It's effortless to get started and produce high quality insights.
- The tool easily integrates with ETL tooling
- Combines what used to be at least 3 tools into one
What do you dislike about the product?
They recently changed their session recording pricing to make it more on par with competitors where in the past it was leaps and bounds better
What problems is the product solving and how is that benefiting you?
- Event tracking
- Session Recording
- Conversion Funnels
- Experiments
- Feature flags


    Aakash T.

Developer

  • January 16, 2023
  • Review provided by G2

What do you like best about the product?
Posthog is really helpful in conveying data effectively to use as tool during presentations
What do you dislike about the product?
Sometimes, Posthog can be difficult to explain to new stakeholders and requires onboarding
What problems is the product solving and how is that benefiting you?
PostHog is really helpful when displaying data to non R&D stakeholders


    Aakash T.

Full Stack Developer

  • January 16, 2023
  • Review provided by G2

What do you like best about the product?
Easy to explain and outline data to stakeholders
What do you dislike about the product?
The UI can sometimes get a little messy and cluttered.
What problems is the product solving and how is that benefiting you?
Helping us visualize and analyze data at a glance that was otherwise out of reach


    Rachel H.

Posthog has made data analytics easy for this small business

  • January 16, 2023
  • Review provided by G2

What do you like best about the product?
Posthog is easy to set up and gives you in-depth details about your users. Within a few hours of signing up I was able to start tracking my users' flow easily with custom and built-in events.
What do you dislike about the product?
There isn't much to dislike about Posthog. There is a learning curve to figure out the exact analytics you are looking for and set up your dashboard, but that is an easy hurtle to overcome. The only feature I am currently missing is notifications when certain events reach a threshold.
What problems is the product solving and how is that benefiting you?
Posthog lets me get a detailed look at what actions my users perform and know when something isn't working while also allowing me see a high-level view of what all the users are doing.


    Jeffrey T.

PostHog has been Awesome

  • January 16, 2023
  • Review provided by G2

What do you like best about the product?
You have full control over what you want to track, and how you would like to do it
What do you dislike about the product?
The User Interface is a bit tricky to navigate at times
What problems is the product solving and how is that benefiting you?
PostHog helps us understand how users are using/not using different features


    Information Technology and Services

Great Website Analytics for all levels

  • January 16, 2023
  • Review provided by G2

What do you like best about the product?
Recordings of user interaction with our website to understand friction points and allow us to easily run A/B testing to improve those signup flows with our product
What do you dislike about the product?
Limited flexibility when building reports/insights as they are called in here. Sometimes you want to create breakdowns in more than one way or set more complex conditions to your Funnels for the insights that kinda limit the reports you are able to get
What problems is the product solving and how is that benefiting you?
Understand customer interaction with out website and learn from them what features is most beloved or needs improvements. We want to know also the source and all the interactions customer make before purchase


    Computer Software

PostHog does everything we wanted and so many things we didn't even know we needed.

  • January 16, 2023
  • Review provided by G2

What do you like best about the product?
With PostHog you can easily identify user behavior and then watch those exact users. Bringing analytics and session recording together makes so much sense. This is very much a case where the sum of the parts is better.
What do you dislike about the product?
PostHog can be a little overwhelming for less technical users.
What problems is the product solving and how is that benefiting you?
PostHog replaced Mixpanel and Fullstory to give us better insight into how our customers use our product.


    Legal Services

The best tool to read your data in a simple way!

  • January 16, 2023
  • Review provided by G2

What do you like best about the product?
Simple, lots of possibilities in visualizing the data, based on events. Enable people to create insightful dashboards and see business opportunities through data.
What do you dislike about the product?
You can't connect the data back to google ads or other solution to automatize actions based on your users, also could be nice to use the data to create customer profile in the app.
What problems is the product solving and how is that benefiting you?
Definitely it enables me to be autonomous with a large amount of data, create the insights I want and find great business opportunities. working in a small company that is a great help!


    Marketing and Advertising

Best self-hosted option to record client's acitvivty, need another way to pay

  • January 16, 2023
  • Review provided by G2

What do you like best about the product?
The option to self-host this service in my infrastrucre and remain compilant with regulatory acts of my goverment.
Nice option to configure
Open-source nature which allows to customize some stuff
What do you dislike about the product?
I'd like to switch to entrpriese version but you guys using Stripe which is prohibiting from my country of location.
I wouldn't like to do strange stuff with switching to another card or issuing bank until i can proof the value for my business. My current event's volume is dramatically less than 1M per month please give me option to start trial period without bank card.
What problems is the product solving and how is that benefiting you?
It's allows to record each client's session of my project which helps to solve support issue.
Also we've reimplemented logrocket's feature of capturing XHR requests as events which also helps to resolve the development issues