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PostHog

PostHog

Reviews from AWS customer

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1,024 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

Posthogs serves all of our product analytics needs. We have no need for other services.

  • January 16, 2023
  • Review provided by G2

What do you like best about the product?
Analytics and video recording segmented by accounts and users.
What do you dislike about the product?
Recording buffering can be slow at times. I'm sure given the speed of their development they'll fix this soon.
What problems is the product solving and how is that benefiting you?
Analyzing product usage through data and recordings. It's removing the mystery behind adoption.


    Sam E.

Amazing, feature rich analytics suite

  • January 16, 2023
  • Review provided by G2

What do you like best about the product?
I like that PostHog allows me to see exactly who's viewing my website, when they viewed it and what they did. It even shows me a recording of what they did and what the clicked. I find this is much more than what similar services offer.
What do you dislike about the product?
I find that PostHogs pricing is sometimes unpredictable, as it's usage based. This makes predicting your monthly bill quite challenging if you have fluctuating billing. I would like to see plans from PostHog.
What problems is the product solving and how is that benefiting you?
PostHog is solving a wealth of problems in my organisation. One of these problems is that I found it hard to identify difficult parts of our onboarding flow, but with PostHog's funnels, I can easily see where users dropped off.


    Education Management

Great developer tool, excited for less-technical Product Leader enabling features OOTB

  • January 16, 2023
  • Review provided by G2

What do you like best about the product?
feature flags allow for smoother delivery pipeline
What do you dislike about the product?
Can't aggregate multiple subdomain data using wildcards.
What problems is the product solving and how is that benefiting you?
Releasing parts of new features and hiding them from production user until ready.


    Computer Software

Really easy to use but limited data analysis functionality

  • January 15, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to use, cost-effective and video recordings are great. I really like the ability to creat and share insights with the company. Compared to other analytics tools it was a lot easier to understand.
What do you dislike about the product?
My biggest issue is that Posthog can only breakdown metrics with one field. This significantly reduces the insights that can be made from the data.
What problems is the product solving and how is that benefiting you?
Enabling our company to obtain meaningful analytics so we can understand our customers and get insight to lead our product roadmap


    Andy I.

Excellent product to record analytics data

  • January 15, 2023
  • Review provided by G2

What do you like best about the product?
PostHog is easy to install and provides a large number of features, such as heatmaps and session recording, out of the box. Support is responsive and informative. Previously I was paying for heat map and session recording features - but it all comes with PostHog for free.
What do you dislike about the product?
There are minimal video tutorials, but I understand why - it's hard to keep them updated.
Some of the default reports in the dashboard are not hugely intuitive.
What problems is the product solving and how is that benefiting you?
PostHog lets me see how my customers are using my software in near real time with the session recording features. I have used this to observe and subsequently fix bugs that customers have been dealing with but not reporting.


    Kayky d.

Complete solution for evaluating user experience

  • January 15, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about PostHog is how complete the solution is, with an excellent UI design. It is fascinating how they combined several tools into one without a cluttered interface.
What do you dislike about the product?
There are not many downsides to PostHog compared to other solutions. One thing I think can be improved is the data insights screen. Combining multiple insights into one graph could be more accessible for comparison reasons.
What problems is the product solving and how is that benefiting you?
PostHog is helping us analyze how our users use the application and troubleshoot bugs by analyzing the frequency of behaviors. We feel more productive with PostHog.


    Computer Software

Hotjar, but better, self hosted and respects your privacy!

  • January 15, 2023
  • Review provided by G2

What do you like best about the product?
I really like, that you can self host it on your server and that it's gdpr compliant.
What do you dislike about the product?
You feel that it's not complete as for now. Many things are not self explaining and you need to dig in.
What problems is the product solving and how is that benefiting you?
I replaced Hotjar with PostHog. I record users to get a better knowledge what my users are doing on my site.


    Computer Software

I really like PostHog

  • January 15, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use. I can set up easily and start capturing events.
What do you dislike about the product?
It sometimes feels like auto capture feature captures too much. I understand the inner workings of it, but having to extract useful info from it becomes cumbersome.
What problems is the product solving and how is that benefiting you?
Real-time event notification for my startup.


    Varun S.

It's made our life as an early stage startup 10x easier! We use to do everything in house with mongo

  • January 15, 2023
  • Review provided by G2

What do you like best about the product?
We can trust the data collection, transformation, less code to be responsible for, and usability for PMs to create their own insights.
What do you dislike about the product?
We would like to have an easier way to have customer-facing charts for event data to better communicate our value prop. This is more for B2B SaaS.
What problems is the product solving and how is that benefiting you?
Significantly less code to be responsible for, reliable, Dev Experience is fantastic, more time can be spent on building and insights rather than maintaining


    Retail

Posthog is super easy to use and excels where platforms like GA fall short

  • January 15, 2023
  • Review provided by G2

What do you like best about the product?
The interface is clean and easy to use. Teams can get setup and gain valuable insights on their users very quickly.
What do you dislike about the product?
None that I can see, aside from paying for another tool. It's worth the cost though.
What problems is the product solving and how is that benefiting you?
Tools like GA4 are insanely difficult to use given their ubiquity. Posthog delivers everything GA does and more in a much better package.