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PostHog

PostHog

Reviews from AWS customer

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External reviews

1,024 reviews
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External reviews are not included in the AWS star rating for the product.


    Simon B.

Great User-Friendly Insights

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
The way to breakdown cohorts in Posthog is such a useful feature for me and my team. Being able to derive insights based on the different tier memberships we have is invaluable.
What do you dislike about the product?
It does take a significant amount of time to test and track all the necessary events to on your platform/app to ensure that we receive accurate and valid data but having said that, it is worth the time!
What problems is the product solving and how is that benefiting you?
Posthog gives us clarity on what our customers are doing beyond the very obvious metrics of upgrades and searches. We are able to full visualise the journeys that they go through from initial sign-up all the way to the myriad of our desired actions.


    Computer Software

Excellent set of features and capabilities, I'm thankful Posthog exists

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
All in one set of features: analytics, personas, journey recording, and logs. It's fantastic that you can choose between their cloud option and self-hosted depending on what's best for the project. The UI is unbelievably speedy, it feels like black magic compared to the SPAs of other products.
What do you dislike about the product?
I'd love to have SQL access to the data. I wish deploying Posthog plugins/apps on the cloud-hosted version was easier. I can't find a way to send Webhooks to a custom endpoint, apparently I can only configure Slack, Teams, etc. It would be nice to have even more integrations; for example, the Customer.io plugin receives data from Posthog but does not send it back.
What problems is the product solving and how is that benefiting you?
Product analytics, seeing how people use our web app, getting insights quickly.

Posthog's event viewer is AMAZING! Compare it to Mixpanel's UI, which makes it impossibly complicated to drill into the event fields and data.


    Ebin V.

Its an easy to use tool with many options to analyze data.

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
Differentiation of Data which can be used for proper analysis of Data. Easy to add parameters. Funnels, Retention, and Trends page to view data. I have been using other tools too.
What do you dislike about the product?
It is a bit laggy sometimes. It should be improved. It can be easier to segregate Data with small changes in the User Interface. Data collection from the site also can be easier.
What problems is the product solving and how is that benefiting you?
Data segregation, analysis, journey breaks, gaps in work, and many more. We use the data to create solutions for everything. I also use it to review the heatmap of our website.


    Roman F.

PostHog is a great open-source tool for user tracking

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
I like that PostHog is an open source project and has all tools in one place: recordings, analytics, and funnels.
What do you dislike about the product?
I think the UI could be a bit simpler, e.g. Mixpanel has much simpler UI which helps non-tech people onboard faster.
What problems is the product solving and how is that benefiting you?
We understand our users better and can react faster to user-facing issues.


    Patryk S.

I’m very positively surprised with Posthog

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
All features are in one place, charts, recording, feature toggles. Really smooth JavaScript SDK, no need for something like Segment.
What do you dislike about the product?
I can't delete event types in data management that I created during testing, or no longer use.
There are some bugs around merging anonymous and authenticated user identities, which caused me to alias users every time they identify.
Missing DAU metric, and buggy WAU, MAU (number insight shows total count, not unique count, bug already raised in GH).
What problems is the product solving and how is that benefiting you?
It's approchable for the rest of my team, who don't have product analytics experience. We're able to easily track conversion and retention when running new experimental features.


    Medical Devices

Looks to be a good product

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
The recordings are by far the best feature. It even worked through our proxy. The UI is also great, and the live responsiveness is impressive.
What do you dislike about the product?
We work with vue and I feel that posthog is missing some basic client library integrations. More tech specs from the user would be nice.
What problems is the product solving and how is that benefiting you?
Our main product is a dashboard application. We badley needed to see what our clients were actually using the app for. Posthog recording helps with that.


    Tyler S.

So much easier than amplitude--but more robust as well. Built for devs

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
The ease of use. Amplitude is kinda the go-to right now, but it's just too hard to use.
What do you dislike about the product?
The stock integration with ReactNative/ReactNavigation does not support nested routing.
What problems is the product solving and how is that benefiting you?
We wanted an easy way to pull the metrics we need from our app. It helps us to know how we're doing and converting.


    Transportation/Trucking/Railroad

Easy to implement, very customisable dashboard that answers questions we didn't know we had

  • December 07, 2022
  • Review provided by G2

What do you like best about the product?
Well-documented; the default functionality is excellent to get started with. Dashboard is very customizable and has great potential
What do you dislike about the product?
Dashboard could look a bit nicer, UI feels a little bit outdated
What problems is the product solving and how is that benefiting you?
Analytics for a new product. Helping us decide feature success and north start metric


    James S.

A great alternative to FullStory

  • December 07, 2022
  • Review provided by G2

What do you like best about the product?
Installation was straightforward. Put a javascript snippet into the header of the pages you want to monitor, and you're all set. The admin GUI is easy to use and is not bulky or heavy. The trial/free level account was exactly what I needed to do some debugging on a small client's web form. I will most likely go ahead and install a self-hosted version of the system on my server.
What do you dislike about the product?
The console logging doesn't seem to be as detailed as FullStory, so it took a bit more digging through the logs to find the problems I was facing. Session recording isn't enabled by default on a project, and it took me a bit of searching through the documentation to find the instructions for that.
What problems is the product solving and how is that benefiting you?
I needed a way to record Javascript console logs from users' browsers and see exactly what they entered on the signup form. I needed to know how the system behaved once the user submitted the web forms. I did not have the budget or time to install a system like FullStory. I had everything set up in about 30 minutes.


    Esdras P.

Excellent

  • December 07, 2022
  • Review provided by G2

What do you like best about the product?
The many functionalities available with easy integration
What do you dislike about the product?
Some things are not easily understood their use
What problems is the product solving and how is that benefiting you?
Measure the use of my website and how users interact with it