Freshdesk is an intuitive platform that facilitates easy learning.
What do you like best about the product?
Freshdesk show you the amount of tickets per days, weeks, months about every agent. Ease implementation and ease to use.
What do you dislike about the product?
Freshdesk does not merge automatically the tickets that are from the same number.
What problems is the product solving and how is that benefiting you?
We can interact with the member with emails and calls
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