IBM Cloudability - Cost Optimization, Governance & FinOps Management logo

    IBM Cloudability - Cost Optimization, Governance & FinOps Management

    IBM Cloudability is a FinOps platform that helps finance, engineering, and cloud operations teams allocate, govern, forecast, and optimize multi-cloud spending.

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    External reviews are from G2  and PeerSpot .

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    Reviews (14)
    Nicholas Stephens

    Cloud cost dashboards have empowered detailed reporting and driven ongoing savings decisions

    Reviewed on Aug 27, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Apptio Cloudability is performing ad-hoc reports and monthly and quarterly reporting in Apptio BI, which help us to do number presentations with our large customers in our company. I have some experience building dashboards.

    A specific example of a report I built using Apptio Cloudability is in Apptio BI, where dashboard functionality allows users to create dashboards that show monthly and month-to-date numbers based on usage and services, as well as how much savings we get from savings plans and RIs. Recently, I also built a report to look at one service in a certain region for a customer, and that service was some kind of compute service.

    Regarding my use case and experience building dashboards and reports in Apptio Cloudability, it provides standard AWS features. I quite like it for building dashboards and doing ad-hoc reports. It is amazing to be able to track AWS or whatever cloud spending down to the penny and know where it is going. In many ways, we underutilize it at Southwest because we do not have unit economics set up yet, so it can help with those types of detailed reporting. Apptio Cloudability is a very powerful tool and very impressive.

    What is most valuable?

    The best features Apptio Cloudability offers, in my opinion, include the BI tool, which is great, and also their right-sizing feature and optimization feature that help teams and users of Apptio see what they should focus on in terms of saving money. If someone could get most of their right-sizing and optimization recommendations completed, there is a really great case for being able to save a lot of money quickly. I think that is really underutilized at a lot of organizations, at least at Southwest Airlines.

    Getting teams to incorporate optimization and right-sizing work into their sprints would be huge. Apptio Cloudability being able to show it and present it in an easy way is great. I know they are working on something called Turbonomic, which I think allows FinOps teams to see those recommendations and then make some of those changes in different development environments. We have not quite got that fired up yet, and I do not know that our development organization would be okay with us doing that, but it seems Turbonomic is an extension to that and could allow FinOps teams to make the first move instead of waiting for a development organization. This would be turning that FinOps group into an engineering team in a way.

    Apptio Cloudability has positively impacted my organization by providing us with a wonderful tool to visualize and track our spend in AWS. If you can measure it, you can fix it, and Apptio Cloudability does a great job of measuring things so that we can fix them.

    Compared to the infrastructure organization, it is great to be able to talk to our executives and very quickly get the cost and spending information that they request because it is completely simple with Apptio Cloudability. In contrast, many of our other teams have to go talk to project managers and their FP&A people to figure out what their costs are. We can just click a button and figure it out in a few seconds.

    Out of the BI tools, right-sizing, and optimization features I mentioned, I find myself using Apptio BI most often on the FinOps team as we are doing reporting monthly and showing people our dashboards in monthly meetings that we have on a regular basis with the same teams. It is difficult to act on the recommendations and see them to fruition, just because it requires our organization's developers and the dev organization to make those first moves in production or in their dev, QA, and production environments.

    We have FinOps analysts who are dedicated to those teams and serve as points of contact, and we build those relationships and work with those teams to get optimization done, right-sizing done, and also be aware of spending. We help them with anomaly detection and that kind of monitoring.

    What needs improvement?

    I find that Apptio Cloudability is one of those things where I just poke around until I have what I am looking for. I would not say it is the most user-friendly system; there is a lot to it, so it can take some getting used to. Although it has a great UI, you just have to really understand what the different filters mean. There are a lot of filters based on usage, cost, vendor, and many different things, and it is a lot to take in. It takes some time to figure out what you are trying to do. I do not bother some of my more senior teammates who have more experience with it just because I am trying to learn it through doing, or I have been in the last year as I have gotten on the team.

    Apptio Cloudability is a powerful tool, and I am more of a novice with it, so I would not want to suggest anything. I am not a super user of Apptio Cloudability.

    For how long have I used the solution?

    I have been using Apptio Cloudability for one year.

    What other advice do I have?

    I would advise that if you can create a team of analysts and engineers to use the tool alongside AWS, you can have a potent team that can save the organization a lot of money. There is a lot of wasteful spending in the cloud, and many customers and users do not know how to use it in an optimized way. Apptio Cloudability is a fantastic tool to help FinOps teams and engineering teams focus on cost reduction, cost savings, measuring, displaying, and telling the story about their numbers. It provides great actionable data, making it a fantastic tool in that respect. I would rate this product a 9 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Suky Singh

    Cloud cost visibility has empowered major savings while multi-cloud insights still need to grow

    Reviewed on Aug 27, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Apptio Cloudability is optimization, cloud cost management, and container management.

    I have a cloud environment that hosts containers, and I use information around the CPU requests and limits and memory requests and limits to size my infrastructure correctly.

    Cloud optimization is very key for me, and I am using that to embed into my cloud cost optimization recommendations process which I send out to my engineers, and I track against the implementation of those recommendations.

    What is most valuable?

    The best features that Apptio Cloudability offers are the cloud optimization for the AWS field and the Azure field, which are probably the best.

    What makes the cloud optimization for AWS and Azure stand out for me is the broad range of tactics that are available there, which allows my teams to really concentrate on the core infrastructure elements.

    Apptio Cloudability has positively impacted my organization by providing cloud cost visibility, allowing there to be trust in those numbers, providing showback and chargeback capabilities, and ensuring that cloud costs are fully understood. Additionally, it has allowed me to identify cloud cost optimization opportunities, enabling my organization to utilize savings to reinvest in adding further value for my customers.

    What needs improvement?

    Apptio Cloudability can be improved as the range of optimization opportunities for Google is very limited in comparison to competitors in the market.

    Additionally, the fact that Alibaba Cloud is not incorporated in the tool has meant that I have had to create a Power BI ecosystem outside in order to get the total TCO view for all my cloud providers.

    Other improvements needed for Apptio Cloudability include the ability to forecast down at the SKU or at least at the service level, which would be quite useful to have. Additionally, more visibility around input, output, cash token usage would be very important on the AI side, as would more visibility around egress costs and retry costs.

    Apptio Cloudability needs to evolve and develop much faster in comparison to competitors in the market. On the Google side, numerous other vendors have three to four, if not five, different optimization tactics, but within Apptio Cloudability, there are only two, and even the native console at Google has more optimization tactics. The cadence and speed of development must improve on a tool such as Apptio Cloudability, especially as AI usage and AI capabilities increase.

    For how long have I used the solution?

    I have been using Apptio Cloudability for five years.

    What do I think about the stability of the solution?

    Apptio Cloudability does have its issues, and I have been experiencing a few outage issues; the communication around those outage issues has been quite poor.

    What do I think about the scalability of the solution?

    Regarding Apptio Cloudability's scalability, on a scale of one to 10, I would rate it probably a seven to eight, as it also depends on the complexity of the business dimensions I have introduced, which can make it a bit unwieldy if I am doing too much in there.

    How are customer service and support?

    The customer support is probably a six to seven; it has been quite slow, and getting resolution can be quite slow, although I do have monthly governance meetings where I highlight these outstanding cases that I do have.

    I would rate the customer support as seven out of 10.

    Which solution did I use previously and why did I switch?

    I previously used Excel because my cloud spend was quite small, but after seeing the exponential growth in cloud coming in 2019, that is when I decided to move to Apptio Cloudability.

    How was the initial setup?

    I did not purchase Apptio Cloudability through the AWS Marketplace.

    What about the implementation team?

    My advice to others looking into using Apptio Cloudability is to have a view of what hyperscalers or vendors they are going to be using over the next few years and marry that in with Apptio Cloudability. I would recommend they ensure that they have enough people trained up to implement the tool and to understand the billing concepts at the front. Additionally, any team that is going to implement this should be FinOps experts, because that is what is needed. One of the biggest issues in a regulated environment is to check the references of Apptio's other clients to see how easy it was for the tool to get implemented in such an environment.

    What was our ROI?

    I have seen a return on investment; the issue was that before I purchased Apptio Cloudability, I just had two people running it in an Excel spreadsheet. Obviously, five years down the line, I now have an ecosystem that is looking after in excess of 350 million dollars a year of cloud spend going through the tool. Therefore, the employees have actually gone up because the demand on the team has gone up. The return on investment is definitely substantial because the level of savings that I have achieved are significant, and my team is seen as a resource to come to in order to make those savings. The numbers have become the trusted source and are used in vendor negotiations and forecasting discussions at the board level.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing was limited because it was done centrally by procurement.

    Which other solutions did I evaluate?

    Before choosing Apptio Cloudability, I evaluated building something myself first and foremost, and then I looked at a number of other products at the time, although I cannot remember who they were, as it has been five or six years ago. I am constantly evolving and having discussions with tooling providers over the last five years as well.

    What other advice do I have?

    Regarding Apptio Cloudability's AI capabilities, governance and security are improving, but they could be better; it seems to be a slow-evolving process to get that capability there.

    The issue with Apptio Cloudability's AI capabilities regarding its accuracy and reliability of output is really on the data, as the tool itself can deliver some good features, but if the data is not good enough, then it renders the functionality meaningless.

    I would rate this product overall a six out of 10.

    Keighley Williams

    Finops platform has uncovered waste, supports right-sizing, and improves contract negotiations

    Reviewed on Aug 26, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Apptio Cloudability was for a project called Project Apollo that had a target of saving a million Australian dollars by April 2026. It had a lot to do with contract renewals, and we needed to save a certain amount of money for the budget so that we could get a better negotiation price on our contract renewals. We were able to achieve this through the use of detection of rogue spending through Apptio Cloudability.

    There was a lot of rogue spending we detected through Apptio Cloudability. We found out there were multiple Direct Connects that we were using and we did not need as many. We were able to find those through Apptio Cloudability and rationalize those Direct Connects, which saved us a lot of money. We also found wasted, very old EBS snapshots that were costing us a lot of money. They could be anywhere between seven to ten years old and had never been cleaned up before. They were costing us a lot of money. Additionally, we identified opportunities for EC2 right-sizing, RDS right-sizing, and OpenShift right-sizing. Right-sizing across all the different platforms was something we were able to utilize and detect through Apptio Cloudability to find out what the cost efficiencies were and the savings going forward. These were the harder projects to complete and take to fruition because there was a lot of communication needed with application owners. There was also a lot of agreement needed on timings and windows when these things could be done. Nonetheless, we were able to keep pushing the project, keep on top of it, and continue following up. The hardest part was keeping the communications open and ensuring that the people involved understood why we were doing what we were doing and why it needed to be done. If it ain't broke, do not fix it is very much a mantra across industry and life in general. Many of these production loads were not broken, but they were costing us a fortune. Communication was absolutely one of the biggest things here.

    What is most valuable?

    The best features Apptio Cloudability offers are the advanced right-sizing capabilities after Turbonomic was integrated into Apptio Cloudability Premium, which is a fantastic feature. You get really good savings outcomes, and you are able to see quickly by changing generations and EC instance types. Recently, they changed the default on the costing when you go into these windows, whether it is right-sizing or reporting or whatever. The default for costing has changed, and that default is what we use all the time, which has benefited us from that perspective.

    I like the new dark layout. It is much better on your eyes. Recently, I have been pushing for information about the MCP for Apptio Cloudability and the AI integration that is coming extremely soon. I have seen some private preview on that, so I am very excited about those coming forward. The core business mappings and the dimension side of Apptio Cloudability is really good to set up ownership and chargeback and showback. We are sorely lacking in chargeback and showback at the moment. We have created a center of excellence that includes cyber and different teams in CloudOps to ensure that we have a FinOps lens across everything we do going forward. Apptio Cloudability is a huge part of that because it also means that it is really easy to give RBAC control, that is, view access to different teams so that they can see what is happening with their costing really clearly. They can see from a granular point of view exactly what they are spending on and how they can fix it going forward and what they can improve and change from a different instance type or a different way of turning on and off machines and all these different things. Apptio Cloudability was really good from that perspective, being able to help us with those detections.

    The support that we have had throughout has been exemplary. The consultation when we set up Apptio Cloudability was excellent. I worked one-on-one with the consultants for quite a few weeks. I then took over the project to onboarding Apptio Cloudability into the company. The one-to-one relationship I had with the engineers and the project managers from IBM/Apptio Cloudability was second to none. It was always a matter of going out of the way to help us make sure that we had everything set up as we needed so that we could use the product as fast as we could and in the best way that we could. I want to give a shout out to support and the professional services.

    I would put support and EC2 right-sizing right up with each other because without the support, it would not have been as easy to understand how to leverage these capabilities and get the most out of Apptio Cloudability. I would be able to use the EC2 right-sizing ability of Apptio Cloudability and to understand the reporting and the view side. I would definitely be putting the onboarding experience and the consultation experience right up there.

    What needs improvement?

    I think Apptio Cloudability is a really very good platform for costing. I do understand it can be cost-prohibitive to buy the license to use Apptio Cloudability because of the way it charges. If you are not a big enough company, I can understand that. Apptio Cloudability might want to look at costing models for smaller businesses that cannot afford Apptio Cloudability or Apptio Cloudability Premium. I believe Premium is about one hundred thousand dollars or so in US dollars, and Apptio Cloudability I believe is a little bit less than that. However, there are small businesses out there that will not be able to afford either option. I wonder if that is a market to target, to look at a smaller model of Apptio Cloudability or at least a smaller costing model that could help those businesses as well.

    The other thing is that there are just a few anomalies inside Apptio Cloudability that I think can definitely be improved. It seems a really small thing, but when you are using it, it can actually be quite a big thing. Since Turbonomic has been integrated with Apptio Cloudability, as good as that is to be able to get those different costing figures and larger savings, it does not give the ability to have an instant Jira ticket integration with the Turbonomic costings or the advanced costing, if you would call it, inside Apptio Cloudability Premium. In the basic costings, you can use Jira and you can open up a Jira ticket and you can have all this information straight from Apptio Cloudability straight in the Jira ticket, assign it to someone, and then someone is working on it. You cannot do that in Turbonomic at the moment. I am not really sure why. Obviously, there is some sort of development issue behind the scenes, I imagine, with the way that Turbonomic works compared to the basic costing. It would be a huge advantage to be able to do that, to just open a Jira ticket, have someone assigned to it, and then proceed forward. I definitely think they should look at that.

    For how long have I used the solution?

    I have been using Apptio Cloudability for about a year and a half or just under a year and a half.

    What do I think about the stability of the solution?

    I have not experienced any stability issues.

    What do I think about the scalability of the solution?

    I have not experienced any scalability issues. It absorbs our new accounts quite easily. As for completely new resources, time will tell. We have only had Apptio Cloudability for about seven to eight months, and many people still do not know about it. They know of it, but they have not really used it, and they have not used it in its entirety. It is early days.

    How are customer service and support?

    The support that we have had throughout has been exemplary. The consultation when we set up Apptio Cloudability was excellent. I worked one-on-one with the consultants for quite a few weeks. I then took over the project to onboarding Apptio Cloudability into the company. The one-to-one relationship I had with the engineers and the project managers from IBM/Apptio Cloudability was second to none. It was always a matter of going out of the way to help us make sure that we had everything set up as we needed so that we could use the product as fast as we could and in the best way that we could. I want to give a shout out to support and the professional services.

    I would put support and EC2 right-sizing right up with each other because without the support, it would not have been as easy to understand how to leverage these capabilities and get the most out of Apptio Cloudability to be able to use the EC2 right-sizing ability of Apptio Cloudability and to understand the reporting and the view side. I would definitely be putting the onboarding experience and the consultation experience right up there.

    Which solution did I use previously and why did I switch?

    We did not have any other platform doing proper FinOps. We did have a platform that probably could do some FinOps, but it was not being leveraged properly, and it was not socialized properly. People did not really get it. When you have new leadership that comes into the company that has a preference for a certain product, they normally push that product, especially if they have had favorable and particularly good experiences with that product.

    How was the initial setup?

    It was fine. It absorbs our new accounts quite easily. As for completely new resources, time will tell. We have only had Apptio Cloudability for about seven to eight months, and many people still do not know about it. They know of it, but they have not really used it, and they have not used it in its entirety. It is early days.

    What about the implementation team?

    I have been one-on-one with Apptio professional services for a while and I have been pushing a few things and they are coming to fruition. The MCP server for Apptio Cloudability was one that I thought was sorely lacking, but obviously they were working on that in the background and it is in private preview now. It is going to be really interesting to see how we can leverage that and utilize that. I have used an MCP server but I do not think it is necessarily the absolute official MCP of Apptio Cloudability, but it is one that is being used widely. I used it for documentation and it was particularly good.

    What was our ROI?

    Apptio Cloudability helped us save a million dollars up until the contract renewal. It was a large catalyst to why we were able to get a really good contract renewal with AWS going forward. We needed to save a certain amount of money so that we had it in the budget to have leverage in the CloudOps area.

    We reduced our waste by at least twenty percent really quickly because we were able to jump onto EBS snapshots straight away for these sort of things. That saved us anywhere between one hundred fifty and two hundred thousand dollars really fast because we had a lot of snapshots in a lot of accounts. It was just wasted storage. We also had some accounts that were sitting there and needed to be decommissioned. They were non-production accounts but they were taking up a lot of project dollars. Apptio Cloudability helped us ensure that because we could see the cost so clearly, we got these accounts decommissioned as soon as possible, rather than saying we would get to that. It was made a priority because we could see what it was costing us so clearly.

    What's my experience with pricing, setup cost, and licensing?

    I was consulted on pricing and setup cost because we already had a governance tool that was costing us about seventy thousand dollars a year. I knew that tool had the ability to do pricing and cost savings and efficiencies. I also knew that the company was not leveraging it anywhere near the ability and capacity that it had. When people came to me and asked what I thought about this from a cost perspective, I said I was not sure. The product looked great, but one hundred thousand dollars, I did not know. I think if the only tool you have is Apptio Cloudability, maybe that is a fair pricing. It is very hard for me to judge when it comes to pricing. I did not have a lot to do with the negotiation of buying. I was just consulted a little on what my opinion was on going forward, whether we should get Premium or Apptio Cloudability.

    Premium is particularly good with the advanced Turbonomics, but you do pay for that. I think if you are not going to use a lot of the automation that comes with the Turbonomics, with the cost findings and the ability to turn machines on and off and all these different things, it is probably not worth paying for Premium. But if you are going to utilize that, it definitely is worth paying for Premium.

    Which other solutions did I evaluate?

    I looked at Vanta in the past, and I looked at CloudCheckr, and there are a few other options we looked at. One of the main reasons that we came down to Apptio Cloudability is mainly because we had new leadership come in, and they had used Apptio Cloudability quite a lot. They really enjoyed the product. They had a relationship with the people pushing the product, not a personal relationship but a work relationship through a vendor relationship with these people before. They thought it was worth bringing in because of such a good experience before, which makes sense. I have seen this happen many times.

    What other advice do I have?

    If you are a small business and you are thinking about Apptio Cloudability, probably err on the side of Apptio Cloudability rather than Apptio Cloudability Premium. Also, check your pricing models and have a chat with your professional services and sales and the rest of them to find out the best deal you can possibly get because they are very good to deal with. They believe in their product and they want to get a good price for their product, but also they want to make sure that you are happy with their product and utilizing it to the best of your ability. Support has really been good from that perspective.

    Apptio Cloudability does not give the ability to have an instant Jira ticket integration with the Turbonomic costings or the advanced costing inside Apptio Cloudability Premium at the moment. You cannot do that in Turbonomic right now. It would be a huge advantage if you could.

    I would rate this review as an eight out of ten.

    reviewer2795433

    Gained multi-cloud cost visibility and have optimized spend with detailed reports and rightsizing

    Reviewed on Jan 14, 2026
    Review from a verified AWS customer

    What is our primary use case?

    I use Cloudability to track costs across a multi-cloud infrastructure estate, including Google Cloud, AWS Cloud, and Microsoft Azure. Everything from reports and dashboards to anomaly alerts and right-sizing is managed through Cloudability.

    I regularly use the reporting feature in Cloudability. If I'm trying to figure out how much cost is attributed to a specific account, I'd create a report based on the account name. That allows for historical tracking of how the costs have maybe increased or decreased over time, and that's quite useful.

    In addition to my main use case, I use the dashboards feature regularly as well. If I want to have a higher view level of what cloud costs are within the estate, I would use the dashboards because I can look at multiple cloud accounts at once.

    How has it helped my organization?

    Cloudability positively impacts my organization by allowing for greater cost observability, which then drives better spending decisions and reduces costs. I've definitely seen those benefits from using the tool, and because of the breadth and depth of the features that the tool offers, you can get really specifically into minute costs. You can save money at the high level by looking across the entire estate, or you can really drill down to save specific costs, making cost saving the biggest benefit.

    I can't share any specific metrics around cost savings or decision-making improvements because they'd be business sensitive, but through the right-sizing feature and the commitment manager feature, it's common to save anywhere from 10 to 20% of costs across an entire estate just by right-sizing instances to the right level and then purchasing commitments. Commitments save anywhere between 30 to 50% when executed, so if you're able to do that across a good number of instances, you can easily achieve 10% plus cost savings, which could be massive if your organization has a large cloud spend.

    What is most valuable?

    The best features Cloudability offers include the reporting feature, which is good because you can get very detailed, not just at the cloud account level, but you can drill down into particular resource usage. You can look at costs over granular periods of time, like one day or a few hours, and that's really good. The Views feature is also beneficial because lots of teams may use Cloudability within an organization, allowing users to segregate data to particular Views so they are only looking at what's relevant to them.

    The Views feature in Cloudability is very useful for my teams because if you're in an organization that has hundreds or maybe even thousands of cloud accounts, different teams only operate in specific accounts rather than across all of them. A good way to use Views is to section data based on things such as business unit or which engineering team an individual is part of, so the data can thus be scoped down to specifically the engineer's ownership.

    What needs improvement?

    The IAM feature is something that we struggle with using. IBM, the company that runs Cloudability, released the Groups feature back in the summer of 2025. While Groups can be used in some parts of the tool, it can't be used across the entire tool. I've found that Groups is basically unusable because if it can't be used everywhere, you would have to run both group-based access control and direct user-based access control at the same time, which doesn't make any sense. The Groups feature has improved over time, but it's still not something we feel we can use on an everyday basis, so the IAM section remains an issue right now.

    Most of the tool is very well-functioning and developed, and that's the only real improvement area that we've seen.

    For how long have I used the solution?

    I've been using Cloudability for around two years.

    What do I think about the stability of the solution?

    Cloudability is very stable. We haven't noticed any downtime.

    What do I think about the scalability of the solution?

    Cloudability's scalability is excellent because it can link with as few as one cloud account to thousands of cloud accounts, so there are no issues there.

    How are customer service and support?

    The customer support from Cloudability is great. We regularly talk with IBM, and they help us a lot. I have no complaints at all. They're very good.

    Which solution did I use previously and why did I switch?

    We've previously used the direct integrated FinOps features within cloud platforms. In AWS, there's the cost and accounts management section, and we've used similar functionalities in GCP and Azure. While those tools were good, Cloudability offers even deeper features and, because it's multi-cloud, it allows for costs to be seen in one place across all three cloud providers, which is the reason we wanted to use it.

    How was the initial setup?

    Pricing and setup cost for Cloudability are good. Compared to the rest of the industry, they may be a little more expensive than some other FinOps tools, but that's to be expected because they have more functionality. So while it's a bit more expensive, you also get value for money because of the breadth and depth of the features.

    What was our ROI?

    I have seen a return on investment using Cloudability. As I mentioned before, it'd be very easy to save at least 10 to 20% costs from cloud spend just by utilizing the features of right-sizing or commitments management that Cloudability offers.

    What's my experience with pricing, setup cost, and licensing?

    Pricing and setup cost for Cloudability are good. Compared to the rest of the industry, they may be a little more expensive than some other FinOps tools, but that's to be expected because they have more functionality. So while it's a bit more expensive, you also get value for money because of the breadth and depth of the features.

    Which other solutions did I evaluate?

    We didn't evaluate other vendors before choosing Cloudability; we simply evaluated using the built-in cloud provider tooling. The reason for this is that Cloudability is the market leader and has a strong reputation.

    What other advice do I have?

    I would rate Cloudability a nine on a scale of 1 to 10.

    I give it a nine because it's a very good tool with many different features, and the only thing that would push it up to a 10 is if the group IAM access control was more developed. However, that's a minor thing and doesn't affect the core functionality of the tool.

    I would recommend using Cloudability and linking it with all cloud providers because the multi-cloud benefit really is great. IBM documentation is good, and their support service is brilliant as well. I would recommend using the tool.

    reviewer2784351

    Gained clear cost visibility and forecasting but still needs finer insights using resource tags

    Reviewed on Dec 03, 2025
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Cloudability is cost visibility. For cost visibility, I look at the utilization of various resources across different AWS accounts, get recommendations for cost optimization, and utilize and view the graphs and trends for cost utilization.

    What is most valuable?

    Cloudability offers excellent features including trends, graphs for cost utilization, and forecasting capabilities. The forecasting feature has helped me understand how the resources are utilized and how the cost is burned, and then I use it to make changes to keep the cost in control. Cloudability has positively impacted my organization as it helps us understand cost utilization, make corrections, and understand the forecasting of the cost. It has made reporting much easier.

    What needs improvement?

    It would be beneficial if we could use resource tags to provide more fine-grained visibility.

    For how long have I used the solution?

    I have been using Cloudability for five years.

    What do I think about the stability of the solution?

    Cloudability is stable.

    What do I think about the scalability of the solution?

    Cloudability's scalability performs well.

    How are customer service and support?

    Cloudability's customer support is adequate, and I would rate it an 8 on a scale of 1 to 10.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We did not use a third-party solution; we were using cloud-native solutions.

    How was the initial setup?

    I purchased Cloudability through the AWS Marketplace.

    What was our ROI?

    I have seen a return on investment. We save time by making the reporting easier.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing was adequate, but it could be made better.

    What other advice do I have?

    I would rate Cloudability a seven on a scale of 1 to 10. Considering there is a lot of room for improvement, this rating is appropriate. I would advise others looking into using Cloudability to do a trial and see if it meets their needs from an enterprise perspective. My overall review rating for Cloudability is 7.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    BapineeduBollempalli

    Provides insightful cost analysis and reporting but could improve automation and user customization

    Reviewed on Oct 23, 2025
    Review provided by PeerSpot

    What is our primary use case?

    I usually work with Cloudability for cost optimization, cost analysis, reporting, and resource and cost management, mostly focusing on the FinOps side.

    What is most valuable?

    The features of Cloudability I find most valuable depend on the kind of report I need and which resource type I want to optimize. I find the reports to be extensive and elaborate, and I get whatever information I require.

    If I don't get what I need, I build automation tools that can read the reports and provide the required cost optimization outputs in the needed format. If there are any VMs, SQL storage, or other resources that are not right-sized, I identify them and report that.

    What needs improvement?

    At this moment, I don't have specific opinions on how Cloudability could be improved or enhanced. I'm using it as a major source of information for my team, but I'm not the right person to suggest enhancements.

    I believe that automating all manual processes in Cloudability would be beneficial, providing a proactive prescriptive analysis on what needs to be done to lower costs; however, this might also keep us out of business.

    Enhancements could be made in the user interface and customization, and leveraging GenAI would be an area for improvement in Cloudability.

    For how long have I used the solution?

    I have been working with Cloudability for the last one year.

    What other advice do I have?

    I work on the cloud platform primarily. I work on Google Cloud Platform's cost optimization where I identify opportunities and resources to optimize costs for customers, including infrastructure costs and BigQuery costs. This also encompasses managing unused backups, data, decommissioning, archiving, right-sizing VM instances, and slot consumption.

    I am a consultant, not an end user of this solution. I use it internally in my company, and I collect data for the customers as I work in LTI Mindtree.

    Cloudability's customizable alerts help me maintain budgetary goals by providing recommendations and alerts on slot usages. It also alerts me if some VM suddenly causes a spike in cost and usage. We look at the policies in place for infrastructure optimization concerning Compute Engine, persistent disks, MIGs, and VMs, and we leverage decommissioning of VMs or persistent disks and right-sizing the Compute Engine to ensure the customer doesn't go on demand and has an appropriate size of reserved instances allocated, thereby lowering costs proactively.

    On a scale of one to ten, I rate Cloudability a six out of ten.

    Thomas SARRAZIN

    Easy dashboard creation, provides tools to help users forecast and manage their cloud budgets

    Reviewed on Aug 29, 2024
    Review provided by PeerSpot

    What is our primary use case?

    Usually, it is used by large companies with a high amount of cloud spend. Something like more than 5 million dollars a year. And, usually, we face multi-cloud challenges.

    How has it helped my organization?

    The list of optimizations that are proposed by Cloudability has been most effective in reducing cloud expenditure for our customers. Another one is the capacity to deep dive into the consumption and be able, in a very easy way, to analyze your issues or peaks of traffic, something like that, to explain what you should investigate.

    What is most valuable?

    I like its ability to create, in a very easy way, relevant dashboards. Secondly, all the tagging and mapping, which helps to create some virtual tags. And, all the forecast and budget features, that allow creating, for each user or application owner, their own budget in a very friendly way.

    What needs improvement?

    The first one is, how to help users, especially practitioners, stick to their commitment plan. For example, how can I use Cloudability to help me optimize my selling plan and my residential plan?

    The second feature I'd like to see is a combination of cost visualization and a sustainability approach. I want to see how much cost I consume in the cloud and what my CO2 footprint is.

    So, cost visualization and a sustainability approach are the two things I would like.

    I would improve the integration, or the preparation of the integration, for a complex environment. I think that we usually assume, "Well, this is easy to integrate." In a very complex optimization, this can become very complex. This is where I think we need to be much more prepared, with up-to-date points, to evaluate the complexity of the landing zone or the account to connect. We also need to make sure that we put all the requirements in front of the customer to make sure that we don't fail in the integration.

    For how long have I used the solution?

    I have been using it for three years.

    I only have one subscription. I always work with the latest version because this is a unique SaaS environment.

    What do I think about the stability of the solution?

    I would rate the stability an eight out of ten. I don't have an issue with the stability itself. As, this is not a tool that has a strong impact on your productivity. If stability is out for one, two, three, four hours, it will not affect your business.

    So it's stable, but if there were any outages, it still wouldn't affect.

    What do I think about the scalability of the solution?

    I haven't reached the limit of the scale of scalability. So, there are the number, the volume of assets, or the volume of data to acquire in terms of the number of days of consumption you acquired. We

    I'm not connected with a customer who has reached any limitations. Our customers are mostly mid-size companies.

    How was the initial setup?

    If you deal with a very large cloud environment with multiple accounts and so on, it can be complex sometimes due to some issues with admin rights.

    However, if you deal with a single cloud environment that is very simple in terms of structure, the integration of Cloudability is straightforward.

    For example, if you want to acquire all the cost data of a very large company and you have access directly to the higher, privileged accounts, there's no issue. If you want the same company to acquire or use Cloudability just for a subsidiary that is fully dependent on the parent company, it's starting to be complex.

    In a very easy, straightforward approach, it can take two, three days to get the data into Cloudability. But if we face a more difficult integration with some problems of security, account privilege, and so on, it can take a couple of weeks.

    First, we analyze the scope to be integrated. Then, we define, in the hierarchy of the cloud structure, what we will integrate. Next, we do all the design in terms of how we can access the data, or if there are any security rules that don't allow us to acquire all the data.

    Then, we proceed to the integration, which means we create all the repository buckets in the cloud environment and then activate the API to collect the data. That's the integration process.

    Last but not least, is to create, with the customer or the users, all the basic structure in terms of creating the accounts in the product, creating the first dashboard, all these things that lead to releasing an environment that is ready to use, to the users.

    What's my experience with pricing, setup cost, and licensing?

    I would rate the pricing an eight out of ten, where one is very cheap and ten is very expensive. Pricing is one of the main issues we face. Cloudability is actually expensive, and it's quite difficult to promote Cloudability to some customers or clients who have a small structure or who have not budgeted to acquire Cloudability.

    The price of the license or the usage is a percentage of the top consumption. So it varies from year to year. And, if you are a large customer with a significant amount of consumption, proportionally, Cloudability will be expensive. So the more you use, the more you pay.

    What other advice do I have?

    Overall, I would rate the solution an eight out of ten because now I expect to be able to have maybe something that is less expensive or reduce the number of features to benefit the main features and maybe pay later for all this.

    Vijay More

    Helps to understand and manage spending across clouds, but has dashboard limitations

    Reviewed on Apr 22, 2024
    Review from a verified AWS customer

    What is our primary use case?

    We had a multi-cloud environment using both AWS and Azure to keep track of costs in one place. We used Cloudability to understand and manage the spending across both clouds effectively.

    How has it helped my organization?

    We use Cloudability to monitor costs and track the expenses of our subscriptions.

    What is most valuable?

    Cloudability takes care of identifying and managing the cloud. If you want to do it yourself, you must handle all the underlying data engineering, interface with all the tables, and generate the reports. Cloudability does that for you, providing many options to prepare dashboards within the product. You don't have to build code; you must provide the data interface or input. It helps you manage your spending across different clouds.

    What needs improvement?

    There are also some limitations with the dashboards and data representation in Cloudability. For example, if you choose Power BI, you have many options for data representation that are not necessarily available in Cloudability.

    For how long have I used the solution?

    I have been using Cloudability for two years.

    What do I think about the stability of the solution?

    Cloudability offers valuable insights into data engineering and analytics platforms. With access to the same data Cloudability utilizes, one could recreate similar dashboards on their own data platform. This implies that Cloudability's role could be replaceable with some organizational effort, provided they have the necessary data sources and expertise. However, for organizations looking to streamline processes without investing extensive time, money, and resources into building their solution, Cloudability serves as a convenient option. Moreover, it offers benefits for both single-cloud and multi-cloud users. While it's beneficial for single-cloud users, it becomes particularly advantageous for organizations with multi-cloud environments, as it helps manage costs and optimize resources across different cloud providers.

    What do I think about the scalability of the solution?

    We have created our dashboards, which gives us more control. For instance, we can refresh them weekly, whereas, in Cloudability, the setup is monthly. This provides us with more real-time data. However, it's worth noting that the level of detail varies for different resources and billing types. Sometimes, you may need to delve into the actual billings from Microsoft Azure to obtain insights that aren't directly available from Cloudability.

    Cloudability is beneficial if you understand the attributes well and if the billing configuration is optimized. Yet, if you require more control over reports and dashboards, similar to what other BI tools like Power BI offer, Cloudability might not be as robust. Improvements in this area could make it more appealing to different organizations.

    What's my experience with pricing, setup cost, and licensing?

    Cloudability has yearly charges based on usage. It's not cheap.

    What other advice do I have?

    Some dashboards are directly reported to management and cover all the applications we have on the cloud. Each application should have specific dashboards focusing on spending and resource utilization, and most should have these features.

    For example, you can compare spending in a single cloud environment using Microsoft's Azure portal insights. From the tenant portal, you get detailed information that can be fed into Power BI to create custom dashboards. However, if you use a multi-cloud environment with AWS, Google Cloud, and Azure, it's more challenging to consolidate these insights. Cloudability is beneficial as it provides a unified view of spending and resource utilization across the entire organization, helping management track expenditures.

    Cloudability is particularly useful for large organizations wanting to understand where they are spending more and make decisions about continuing with specific cloud providers. However, they need to consider the cost of Cloudability and whether they already have an in-house data platform. If they do, building similar capabilities internally might be more cost-effective.

    Cloudability also provides insights about rightsizing resources, which is valuable at the organization or department level. However, it doesn't predict future scaling of data volumes; that knowledge lies with the application owners. If the data volumes are expected to remain stable, Cloudability's recommendations can be beneficial.

    CloudOps with Cloudability is relatively straightforward and has an easy-to-use interface. It is more user-friendly than the Azure portal, making it easier to find relevant data. Users need to understand the cloud-specific terms and attributes to apply the correct filters.

    Cloudability remains valuable, especially for teams or organizations not wanting to delve deeply into data engineering. It's an organization's go-to product, provided they have the budget. On the other hand, organizations committed to a single cloud setup with established data platforms and engineering capabilities might prefer building in-house solutions rather than using Cloudability, which might not offer all the customized features they need.

    Overall, I rate the solution a seven out of ten.

    Sherri Wooldridge

    Enables technology, finance, and business teams to maximize the value of their public cloud strategy

    Reviewed on Mar 15, 2024
    Review from a verified AWS customer

    What is our primary use case?

    We used Cloudability for cloud cost and usage management. It normalized data and gave us custom cost metrics that enhanced the dashboards and reports to answer the real questions we needed to answer to run the FinOps practice.

    The software also facilitated yearly forecasting by allowing us to analyze historical data trends spanning six years. We could model future business projections to refine forecasts and integrate budgets with actuals directly into Cloudability for ten high-spending teams.

    How has it helped my organization?

    The reporting and analytics section of Cloudability helped us with cost optimization by allowing "drill down" quickly, identifying anomalies, and monitoring usage patterns.  I accessed the system (as did others) daily to answer questions and make informed decisions. I frequently used the top rightsizing recommendations and monitored them continuously, sharing relevant information with the engineering teams for action.

    What is most valuable?

    The most crucial feature in reducing our cloud costs via engineering efforts was the rightsizing recommendations.  For commitment discount tracking,  the dashboards we created for reserved instance and savings plan coverage and utilization were key to showing ROI. As for Cloudability's integration with AWS, it refreshed the data as often as AWS wrote to the billing files (a couple of times per day), along with pulling usage data from CloudWatch.

    What needs improvement?

    I wish there had been a way to temporarily remove certain recommendations from the list for teams that couldn't implement them immediately.  Cloudability could have offered more automation functionality and enhanced the cost allocation modeling, although I understand it is there now!

    For how long have I used the solution?

    I used Cloudability from 2018 - 2023, and then transferred to another company.

    What do I think about the stability of the solution?

    Stability was also top-notch with only few issues.

    What do I think about the scalability of the solution?

    Scalability was excellent, and I never experienced issues.

    How are customer service and support?

    I found their services support team to be extremely helpful and responsive, providing valuable assistance when needed. Their regular support team's response time was generally within a few hours. I also had regularly scheduled meetings with the additionally funded professional services team each week to address any questions and set strategies, since I did not have FinOps staff of my own.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I was a customer and hadn't used another solution before Cloudability.

    How was the initial setup?

    The initial setup was straightforward, and deployment was quick.  Updates were seamless.

    What about the implementation team?

    The vendor did it, with some input from our team.

    What was our ROI?

    The ROI was 9x.  The cost avoidance over the span of the last year was nine times what it cost to have the license to the product plus FinOps staff salaries and a few engineers part-time.  We documented both engineering efforts and the commitment discount efforts for 3 years, and each year, the ROI increased.

    What's my experience with pricing, setup cost, and licensing?

    Setup was easy, and updates seamless.  Pricing is straightforward.  

    What other advice do I have?

    I have recommended Cloudability to others, as it played a significant role in my success as a FinOps practitioner. Although Cloudability may be one of the higher-priced options, it's worth the investment. Overall, I would rate it a nine out of ten.  It would get a ten if it would have let me choose my graph colors  ;-)

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Manpreet_Singh

    Customizable centralized dashboard

    Reviewed on Mar 06, 2024
    Review from a verified AWS customer

    What is our primary use case?


    What is most valuable?

    What I really like is the centralized dashboard, and that we can customize it according to the customer's needs. The support from IBM is also fantastic.

    What needs improvement?

    They can improve the custom range of the network. Now they have just a one-year dashboard.

    For how long have I used the solution?

    I have been using Cloudability for the past 7 months.

    What do I think about the stability of the solution?

    The stability is being improved.

    What do I think about the scalability of the solution?

    The scalability is good.

    How are customer service and support?

    They are helpful.

    How was the initial setup?

    The initial setup is straightforward. You can use the APIs and you can connect to your cloud to the cloud availability. It's very easy. There is no market time. We can be accessed. You have the script that will generate on API. It will be integrated to the cloud with our infrastructure. I believe we get the reliability immediately.

    Which other solutions did I evaluate?

    We have done the POP for the multiple products as well. We used Postgres, and then NetApp. But we found that this is the best product because other companies have some limitations, such as cloud availability. So that is why we choose this product instead of other products.

    What other advice do I have?

    I rate the overall solution a 9 out of 10.