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Great EDR with few minor drawbacks
What do you like best about the product?
The SOC team is very helpful. They respond to incidents and send out alerts quickly. I feel well protected. With the recent addition of detection rules release notes, I think it is getting better.
What do you dislike about the product?
Reports and insights is something they can work on. The weekly reports were pretty generic when we signed up for the service a year ago but are getting better now
What problems is the product solving and how is that benefiting you?
It is solving behavior and threat monitoring on all of our Windows endpoints, be it workstations or servers. With the ability to respond and react on our behalf, I can sleep easier knowing that even at 4am security analysts are watching our environment.
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Sophos easy threat response implementation
What do you like best about the product?
Sophos was very easy to implement and manage for a small organization such as ours. With a remote work force deploying the Sophos was managed completely by remote using the central console.
What do you dislike about the product?
It took a little work to understand all the configuration choices but our Sophos implementation partner was helpful in getting us through the setup.
What problems is the product solving and how is that benefiting you?
We required an endpoint management solution as part of the business insurance application. After reviewing several alternatives in the market place (including a different recommendation from our carrier) we found Sophos the best for a company our size.
Sophos MTR
What do you like best about the product?
Sophos MTR is comprehensive and proactive, unlike many other solutions.
What do you dislike about the product?
We had to make some changes on some of our legacy servers, but that was minor.
What problems is the product solving and how is that benefiting you?
Takes a lot of the footwork out of managing intrusive threats and assuring updates. Actually get to work with a real person.
Sophos Managed Threat Response Awesome
What do you like best about the product?
Sophos managed threat response is good to configure, implement and easy to use.
What do you dislike about the product?
Some lengthy nad complex scripts are needed to get all alerts in one application.
What problems is the product solving and how is that benefiting you?
It helps our environment to get the alerts related to threats and take action quickly.
A Great Product that will give you time back in your busy IT day.
What do you like best about the product?
The fact that things are remediated before they become an issue and saves me time in my day.
What do you dislike about the product?
The competitor's "Uninstaller" did not work as anticipated.
What problems is the product solving and how is that benefiting you?
Early detection and remediation to prevent a major problem.
Threat Hunters 24/7 - It's the Next Level of Security You Need
What do you like best about the product?
Our endpoints are monitored 24/7 with service capabilities not possible with existing resources. Also, the Sophos MTR Team is very responsive.
What do you dislike about the product?
The cost is high, but this is the new cost of security.
What problems is the product solving and how is that benefiting you?
It's the equivalent of adding highly trained security experts to my staff which frees up the time of existing staff for other priorities.
Sophos Managed Threat Response
What do you like best about the product?
It's easy to implement in environment and compatible with all applications.
What do you dislike about the product?
It takes lot of time to build use cases for alerts and monitoring.
What problems is the product solving and how is that benefiting you?
It solved our alert monitoring system using splunk and soc teams incident response team.
24x7 security coverage with Proactive Threat hunting
What do you like best about the product?
The service ensures that we do not have to glue our eyes to the monitoring console. We get an extended team that not only monitors the security logs but also proactively does threat hunting and helps us protect our network against vulnerabilities.
What do you dislike about the product?
The GUI colours are not that nice and redesigning could help make it more appealing
What problems is the product solving and how is that benefiting you?
We have a limited IT team and attacks could happen anytime and from anywhere. MTR ensures that there is an extended team from the vendor side that is actively monitoring our resources and take preventive actions. Additionally the proactive threat hunting means that we are aware of the threat vector and are in position to take action before an incident takes place.
Best way to have 7x24 service to protect against cyber threads
What do you like best about the product?
Easy to acquire, best price / service value from all the market
What do you dislike about the product?
problem to get an approval from the supervisory authority for financial services companies (Switzerland)
What problems is the product solving and how is that benefiting you?
SOC services 7x24 without having (expensive) staff on duty
IT-Security 24/7
What do you like best about the product?
Customer oriented service & communication.
You get notifications before you even know that somethng has happened
You get notifications before you even know that somethng has happened
What do you dislike about the product?
If you dont run the latest OS on your systems you have to pay way too mich $$$ for getting protected
What problems is the product solving and how is that benefiting you?
Its solving all kinds of network/it security hacks from internal and external sources.
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