Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
498 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Arnel's Sophos MDR Review
What do you like best about the product?
That it lets you manage and control centrally.
What do you dislike about the product?
I honestly can't say there's anything about it that I dislike.
What problems is the product solving and how is that benefiting you?
Threat isolation. It benefits us by staying in the know.
Sophos MDR: Proactive Protection
What do you like best about the product?
Sophos Managed Detection and Response (MDR) has provided an excellent experience. The MDR team offers proactive 24/7 monitoring and collaborates effectively with our internal Cybersecurity staff. The cloud portal delivers real-time threat intelligence, customizable alerts and clear documentation. Automated actions like host isolation have been helpful during incidents.
MDR comes with a lof integrations with M365 and Google Workspace you can setup for free to increase the visibility of the service.
With an email or a phone call, we don't have to wait for an incident, we can also ask them to investigate potential one every day with no extra cost and fast responde time, it's also easy for our Junior team members to interact with them since you can ask questions via email or phone.
MDR comes with a lof integrations with M365 and Google Workspace you can setup for free to increase the visibility of the service.
With an email or a phone call, we don't have to wait for an incident, we can also ask them to investigate potential one every day with no extra cost and fast responde time, it's also easy for our Junior team members to interact with them since you can ask questions via email or phone.
What do you dislike about the product?
Phone call clarity issues - some agents are non-native English speakers which can make live support calls harder to follow.
Limited reporting customization - some on the built-in templates are quite rigid.
Some Endpoint best practice policies are in conflict with what's suggested bu the MDR team.
Limited reporting customization - some on the built-in templates are quite rigid.
Some Endpoint best practice policies are in conflict with what's suggested bu the MDR team.
What problems is the product solving and how is that benefiting you?
Reducing headcount pressure so we don’t need to hire too many of cybersecurity engineers. Our lean team can stay lean and focus on high value projects.
Ensuring 24/7 coverage (even on weekends and holidays) so our staff actually get to unplug and spend time with their families without worrying about missed alerts.
Accelerating threat response with realtime intelligence and automated containment shrink dwell times, streamline audit reporting, and boost regulator confidence,
Ensuring 24/7 coverage (even on weekends and holidays) so our staff actually get to unplug and spend time with their families without worrying about missed alerts.
Accelerating threat response with realtime intelligence and automated containment shrink dwell times, streamline audit reporting, and boost regulator confidence,
Sophos essential
What do you like best about the product?
Cost effective and ease of deployment. Basic reporting.
What do you dislike about the product?
Have to buy different module like email security, server protection.
What problems is the product solving and how is that benefiting you?
Integration of firewall log to data lake.
Sophos MDR great experience
What do you like best about the product?
Scalability, excellent integration, reliability
What do you dislike about the product?
Nothing in particular, greater attention to detail in MDM (Mobile Device Management)
What problems is the product solving and how is that benefiting you?
It helped us to easily manage our daily cyber security operations.
Sophos vs. Cyberthreats: It’s Not Even a Fair Fight (But We Love Watching It Anyway)"
What do you like best about the product?
Best thing is real time notification and blocking for zero day threats.
What do you dislike about the product?
GUI of Sophos Central could be little better.
What problems is the product solving and how is that benefiting you?
It solves our security landscape problem and covers us by protecting our endpoints which are not in our physical reach.
live peacefully
What do you like best about the product?
Enjoy 24-hour cyber-security and have help in incident management
What do you dislike about the product?
I have not encountered any critical issues using mdr
What problems is the product solving and how is that benefiting you?
a single console from which to manage all corporate security
Perfect and Most secure Product
What do you like best about the product?
perfect and most secure product from all sides
What do you dislike about the product?
from my side i have Benn use this product since almost 5 years without any issues.
What problems is the product solving and how is that benefiting you?
all issues related to 24/7 CyberSecurity
Positive Experience With Communication and Support, Concerns Over User Interface Design
What do you like best about the product?
Communication with the MDR team and their professionalism
What do you dislike about the product?
Parts of the user Interface are not intuitive.
What problems is the product solving and how is that benefiting you?
Sophos MDR team is creating cases, analyzing them, and recommends further actions. Communication is quick and professional.
Good virus protection with a strong MDR team
What do you like best about the product?
I particularly like the proactive response of the MDR team. As soon as a threat becomes even slightly noticeable, a ticket is immediately created to address the issue. For threats with a "High" value, a phone call/chain of calls is immediately triggered.
If you have a potential "False-Positive," you can involve the MDR support. They check and analyze and then provide recommendations.
If you have a potential "False-Positive," you can involve the MDR support. They check and analyze and then provide recommendations.
What do you dislike about the product?
The knowledge bases are sometimes quite difficult to understand. Unfortunately, they are only available in English and Chinese. If a client has been deleted from the Central Cloud, it does not automatically re-register, even if the endpoint is still installed. Once out = out. Thus, the tamper protection password is gone, and you have to fumble around awkwardly until you can uninstall and reinstall Sophos.
What problems is the product solving and how is that benefiting you?
We have been looking for a SOC and Sophos MDR offers a cost-effective alternative here.
Sophos MDR is the Solution you re looking for
What do you like best about the product?
Response times, experience, strength in cibersecurity
What do you dislike about the product?
I still dont find a thing that i dont like but you could improve the way the response team make the aproa h with costumera
What problems is the product solving and how is that benefiting you?
All the cibersecurity vertical of the company
showing 211 - 220