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Sophos has evolved into a modern threat detection platform
What do you like best about the product?
We have an extremely low rate of false positives. All actions taken by the MDR OPS team, regardless of true or false positive, are through and taken within the context of the user's behavior.
What do you dislike about the product?
Most of our issues involve adding folder and file exclusions to inhibit the firing of cryptolocker alerts and high CPU usage. All of these issues occur with developer machines running multiple devenv instances.
What problems is the product solving and how is that benefiting you?
Monitoring our users, who are administrators, and ensuring that backdoor applications are not installed inadvertently.
Sophos MDR, the team thats there when you cant be
What do you like best about the product?
Sophos MDR is there for you when you cant be there all the time. Having someone watch your companies back while you sleep or are on vacation gives you peace of mind you cant get other wise. It was easy to setup and get going in our environment, the emails are easy to read, and the team is there to support you when needed.
What do you dislike about the product?
They are still growing so there are something that they cant do fully just yet. Being able to lock an account down is something new that just recently came out which should have been there a launch feature.
What problems is the product solving and how is that benefiting you?
We are a small team and cant be there all the time so having something like this to watch our backs for suspicious actively is greatly needed.
24/7 Threat Detection and Rapid Response Benefits for Businesses
What do you like best about the product?
Effective, Reliable and pro-active 24/7 threat response.
What do you dislike about the product?
High Cost for Small Businesses: The pricing for Sophos MDR can be quite high, especially for smaller organizations. Comparisons with other vendors show that Sophos MDR is more expensive, which may not be feasible for all businesses
What problems is the product solving and how is that benefiting you?
Sophos Managed Detection and Response (MDR) services address several critical cybersecurity challenges and provide significant benefits:
Continuous Monitoring and Rapid Response: Sophos MDR offers 24/7 threat detection and response, ensuring that any cyberattacks targeting your systems are swiftly identified and mitigated. This continuous monitoring helps in maintaining robust protection against phishing attacks, advanced threats, and virus infections.
Proactive Threat Hunting: The service includes proactive threat hunting to uncover adversary activities and eliminate elusive threats that automated tools might miss. This proactive approach enhances the overall security posture by identifying and neutralizing threats before they can cause significant damage.
Incident Response and Management: Sophos MDR provides a comprehensive incident response retainer, which includes immediate actions to mitigate the impact of security incidents, protect crucial evidence for investigations, and ensure swift communication with the Sophos Incident Response team. This capability is crucial for managing potential security incidents efficiently.
Integration with Existing Systems: Sophos MDR integrates seamlessly with existing systems such as Microsoft 365 and Juniper Firewall, providing a cohesive security solution that maximizes the ROI of your existing cybersecurity technologies.
Continuous Monitoring and Rapid Response: Sophos MDR offers 24/7 threat detection and response, ensuring that any cyberattacks targeting your systems are swiftly identified and mitigated. This continuous monitoring helps in maintaining robust protection against phishing attacks, advanced threats, and virus infections.
Proactive Threat Hunting: The service includes proactive threat hunting to uncover adversary activities and eliminate elusive threats that automated tools might miss. This proactive approach enhances the overall security posture by identifying and neutralizing threats before they can cause significant damage.
Incident Response and Management: Sophos MDR provides a comprehensive incident response retainer, which includes immediate actions to mitigate the impact of security incidents, protect crucial evidence for investigations, and ensure swift communication with the Sophos Incident Response team. This capability is crucial for managing potential security incidents efficiently.
Integration with Existing Systems: Sophos MDR integrates seamlessly with existing systems such as Microsoft 365 and Juniper Firewall, providing a cohesive security solution that maximizes the ROI of your existing cybersecurity technologies.
MDR is a one solution for Randsome hackers
What do you like best about the product?
Sophos Manage Detection & Response are best thing it timely reporting & Reverts.
MDR Resolution is best by SOC Team
MDR Resolution is best by SOC Team
What do you dislike about the product?
Manage Detection Response is a some costly for End user
What problems is the product solving and how is that benefiting you?
Sophos MDR is Solving my problems like now i am fearless in my organization & not to worry in weekends
Good easy to use
What do you like best about the product?
It has what we need to check the status and health, and track our performance
What do you dislike about the product?
It can be overwhelming and may not be the easiest to navigate
What problems is the product solving and how is that benefiting you?
To monitor the end user protection and check the assets' details tracked in the tool
Usability & Service
What do you like best about the product?
The thoroughness, and quickness of alerting. when an issue arises.
What do you dislike about the product?
They dont have every detail, and can miss a few parts.
What problems is the product solving and how is that benefiting you?
Antivirus protection, and helps protect our endpoints against malicious PUA.
Peace of mind with 3rd party monitoring
What do you like best about the product?
Peace of mind with 3rd party monitoring.
What do you dislike about the product?
The fact that it can't actively monitor our Azure environment.
What problems is the product solving and how is that benefiting you?
Cyber security monitoring.
Quick Action in a Data Incident
What do you like best about the product?
Their quick response time, and actions taken to mitigate the extent of an incursion.
What do you dislike about the product?
Their triggers for what is classified as suspicious activity could be tightened slightly. Would have prevented more damage for us.
What problems is the product solving and how is that benefiting you?
24/7 Monitoring
Excellent
What do you like best about the product?
Speed of response in cases under analysis, possibility of opening cases automatically in case of doubts about security. Visibility within my network and continuous development of integrated solutions
What do you dislike about the product?
Client resource heaviness,Web interface sometimes slow
What problems is the product solving and how is that benefiting you?
Internal and external security, visibility of what happens inside the network even at the level of individual packets, 24/365 support
Sophos MDR - Fast and solution-oriented support
What do you like best about the product?
What I like best is the very fast response time. We don't have long waiting times before a support representative contacts us.
What do you dislike about the product?
The support could be expanded a bit in terms of language. With critical issues that need to be resolved quickly, misunderstandings can occur easily. But so far, everything has been very good.
What problems is the product solving and how is that benefiting you?
Resource availability in the IT sector is often scarce. The MDR team fills this gap almost perfectly.
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