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External reviews

166 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Logistics and Supply Chain

Sophos MTR- Game Changer

  • June 01, 2022
  • Review provided by G2

What do you like best about the product?
Proactive defence approch of Sophos MTR team helped us to isolate the infection what we have preiovsuly.
Also I would appreiciate thier elite expertiese who got onboarded
Not to forget Sophos high fedility detection as well
What do you dislike about the product?
Pricing is one factor sophos need to re think.
Local language like Arbic should be included
also it would be apprieciated if Sophos allow the end users to revirew the dash board atlease read only access
What problems is the product solving and how is that benefiting you?
We were abou to format the Server which got attcked then after involving sophos team we relased the root casue is not the server but from the network PC itself. Sophos MTR team really helped us to find and isolate the root casue
Recommendations to others considering the product:
Highly recommended service from sophos. No matter you have holidays or weekends sophos team will be pro activly protecting you from threats.


    FAHAD B.

(a perfect add on) to have a proactive leverage to your high risk security concern

  • June 01, 2022
  • Review provided by G2

What do you like best about the product?
1- Proactive team to interact with high risk
2- Dashboard to see the total number of risk in each machine categorized per severity
3- Recurring follow up form MTR team to show you how you can use the service better
What do you dislike about the product?
Low risk will be appearing as count but it does not have a clear view to see them
What problems is the product solving and how is that benefiting you?
Having several critical machine required a dedicated team to look at its security concern
MTR solve the human capital required to be dedicated for detecting risk, in the same time their proactive team is really supportive in solving high risk concerns


    Robert L.

Well rounded product suite for end to end protection

  • May 31, 2022
  • Review verified by G2

What do you like best about the product?
Sophos offers us a central management console for all of its products, this makes day to day management and reporting significantly easier than many of its competitors as it covers both hardware stack and software
What do you dislike about the product?
When safe listing URLS / Submitting them to Sophos labs, wild cards would be a nice addition
What problems is the product solving and how is that benefiting you?
We used to need separate products for our Endpoints & Servers and firewalls, this made reporting a nightmare and renewals a confusing mess. Sophos has allowed us to centralize all of this
Recommendations to others considering the product:
Setup a Demo Call, and don't be afraid of getting some professional services.. Bang for the buck it will save you time


    Dan D.

Great product, Less worry for me.

  • May 19, 2022
  • Review verified by G2

What do you like best about the product?
I don't have to worry as much about day to day issues with Viruses and threats.
What do you dislike about the product?
Sometimes the explanations of an issue and what to do can be a little too technical and would need to be explained more thorough.
What problems is the product solving and how is that benefiting you?
Saves me a lot of time, and gives me time to worry about other issues.


    Chemicals

Sophos for Your Complete Protection

  • October 08, 2021
  • Review verified by G2

What do you like best about the product?
What I like best is that Sophos has an All-In-One Protection System.
What do you dislike about the product?
I haven't found anything to dislike as of yet, which is a great thing.
What problems is the product solving and how is that benefiting you?
Better control of Protection Software for the entire network.
Monitoring all possible threats to our system.


    Aviation & Aerospace

Keeps us Safe when Working Remote

  • October 05, 2021
  • Review verified by G2

What do you like best about the product?
I like it works in the background and doesnt interupt my work
What do you dislike about the product?
I dislike that sometimes it has issues connecting, but this could be something on my end that is not set up correct at my home office
What problems is the product solving and how is that benefiting you?
It solves the problem of connecting to the HQ server while working remote


    Defense & Space

Sophos is good, but issues with other applications

  • November 12, 2020
  • Review verified by G2

What do you like best about the product?
Enhanced telemetry from Sophos Central, which provides a detailed, full picture of adversary activities as part of the service, the scope and severity of threats can be determined for rapid response. Provides valuable insights into managed and unmanaged assets, vulnerabilities for better informed impact assessments and threat hunts. Prescriptive and actionable guidance for addressing configuration and architecture weaknesses enables organizations to proactively improve their security posture with hardened defenses. A highly trained team of world-class experts generates and applies threat intelligence to confirm threats, and takes action to remotely disrupt, contain and neutralize threats with speed and precision.
What do you dislike about the product?
There is major issues when you need remove it from a machine and it is not listed in Sophos Central.
What problems is the product solving and how is that benefiting you?
Anticipates attacker behavior and identifies new indicators of attack and compromise. Sophos threat hunters proactively hunt for and validate potential threats and incidents, and investigate casual and adjacent events to discover new threats that previously couldn’t be detected Built on Intercept X Advanced with endpoint detection and response (EDR), Sophos MTR fuses machine learning with expert analysis for improved threat hunting and detection, deeper investigation of alerts, and targeted actions to eliminate threats.


    Yennit T.

Protección Máxima

  • July 21, 2020
  • Review provided by G2

What do you like best about the product?
Lo que mas me gusta es que a diferencia de otros Antivirus ademas de hacer una inspección exhaustiva para detectar las infecciones de los equipos, cosa que otros antivirus no hacen, este modulo automáticamente toma acciones para eliminar las amenazas, también nos proporciona un informe detallado de la procedencia de la infección y los archivos del sistema que ha modificado, lo que permite a la empresa trabajar mas tranquila, satisfaciendo la necesidad de seguridad, eso es lo que nos brinda este modulo del Software Sophos MTR
What do you dislike about the product?
Lo que no me gusta es que es un modulo separado del Sophos Intercept X, por lo que mi recomendación seria que lo incluyeran en el mismo modulo Endpoint
What problems is the product solving and how is that benefiting you?
En vista de que las empresas se ven amenazas por todo tipo de ataques Ciberneticos pudiéramos decir que diariamente, la nuestra no ha sido la excepción, por lo que para resolver los problemas relacionados con esas amenazas actuales la aplicación del Módulo del software Sophos MTR, nos ha ayudado no solo en detectar e identificar las infecciones que amenazan a los equipos de trabajo , sino, a descubrir las causas así como también las procedencias de las mismas, por lo que nos ha permitido tomar acciones para colocar bloqueos en el firewall
Recommendations to others considering the product:
Si lo que buscas o necesitas es que tu empresa se sienta y trabaje segura de las amenazas y ataques Ciberneticos , lo que te recomiendo es la instalación del Modulo del Software Sophos MTR, ya que brinda la solución a los problemas relacionados con esas amenazas actuales porque detecta e identificar las infecciones que amenazan a los equipos de trabajo , descubre las causas así como las procedencias de las mismas, permitiendo que tomemos acciones en colocar bloqueos en el firewall


    Elijah H.

Advanced technology to detect a threat in different layers.

  • July 09, 2020
  • Review provided by G2

What do you like best about the product?
What I like the most is that it validates the process that is executed and if it finds something wrong in it, it stops it immediately. And we as administrators with a simple email we realize everything that happens in the variety of equipment that we have.

Also that this console management is super practical. Everything is identified with colors, its technical language is easy to understand and offers comfortable solutions.

Every day I use it for the more than 500 computers with what the company owns and I have no need to use various programs.
What do you dislike about the product?
I have been using Sophos Central and all its modules for about a year and until today I have not been able to find something that I do not like.
What problems is the product solving and how is that benefiting you?
We have been able to take remote actions without having to reach the equipment and disconnect it as previously used.

This increases all working capacity by a huge percentage.

Furthermore, the information you provide allows us to determine the severity of the case and thus provide the time and personnel necessary to respond to the activity; So we don't have to think about who, when and how of the matter.
Recommendations to others considering the product:
You can quickly decide which actions and how to apply them thanks to the advanced technology offered by MTR. So they don't need experts. Everything is in a single Sophos Central console.


    Writing and Editing

Surprisingly Adequate

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
I like the full hands on training that is given to ensure you can use the full capability if the system they offer. No shortcuts, no ripoffs
What do you dislike about the product?
I haven’t figured any downsides yet due to limited use but eventually, we’ll see some
What problems is the product solving and how is that benefiting you?
I’m not using it currently anymore but it was for project implementation. None of knew how to organize a proper plan and get it off the ground. That’s where sophos came in with their manage assistance services. It helped to push me and educate me on what to look for in s specific project, market understanding etc