RudderStack
RudderstackExternal reviews
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Amazing Data Governance and rETL capabilities
What do you like best about the product?
They excel at making CDIs powerful and developer friendly and enable easy event tracking, unification, and activation. We also need the GDPR, and compliant solutions they offer.
What do you dislike about the product?
I do not have any cons - RudderStack gives us exactly what we need to do business. They require an initial setup but that’s what makes the tool powerful. It’s built for teams that value owning their data and pipelines end to end
What problems is the product solving and how is that benefiting you?
Our data is unified, and they allow easy event streaming across all of our tools. We had a previous solution in place and saved a large cost by migrating, and now we’re actually able to use all of the data we unify.
The Modern Data stack's secret weapon
What do you like best about the product?
This is a game changer for Snowflake users
Data lands in your warehouse in seconds
A new feature that allows you to control the frequency of specific model runs
Data lands in your warehouse in seconds
A new feature that allows you to control the frequency of specific model runs
What do you dislike about the product?
Debugging and obseravability lag
Identity Resolution Transparency
Identity Resolution Transparency
What problems is the product solving and how is that benefiting you?
RudderStack centralizes data collection,allowing business to unify customer interactions from various sources from single view.It offers greater flexiablity and control,allowing organizations to avoid dependency on a single vendor and adapt their data strategies as needed.
A Key Asset In Our MarTech Process
What do you like best about the product?
Its data warehouse first focus is a game changer. The low-friction data ingress and egress warehouse within a single tool reduces our maintenance overhead and provides more actionable data. Furthermore, the fantastic support from RudderStack's team has been instrumental in ensuring a smooth and productive integration process at various phases of our technology journey. Their responsiveness and expertise have consistently exceeded our expectations.
What do you dislike about the product?
Permissions management in RudderStack leaves a bit to be desired. RBAC is nearly non-existant.
What problems is the product solving and how is that benefiting you?
Low friction data warehouse ingress and egress for better decision making and customer acquisition, engagement, and retention. We spend less time moving data between platforms.
A snappy, comprehensive package with excellent customer support
What do you like best about the product?
It is easy to setup and integrates directly into our data warehouse, while maintaining full ownership of our data.
Support is excellent, each client has their own dedicated team who are quick to respond to any queries, often within 24 hours, despite our timezone differences. The team is extremely professional and patient when it comes to trobuleshooting issues and will not hestiate to jump on a call where necessary.
Support is excellent, each client has their own dedicated team who are quick to respond to any queries, often within 24 hours, despite our timezone differences. The team is extremely professional and patient when it comes to trobuleshooting issues and will not hestiate to jump on a call where necessary.
What do you dislike about the product?
Documentation of features can be improved, lack of automated alerts if any pieplines are down or encountering an error.
Troubleshooting for Profiles can also be challenging due to basic error handling - the same error code can be thrown for different issues though it's understandable as it is a relatively new service.
Troubleshooting for Profiles can also be challenging due to basic error handling - the same error code can be thrown for different issues though it's understandable as it is a relatively new service.
What problems is the product solving and how is that benefiting you?
Integrating and unifying diverse data sources to create a comprehensive view of each customer. We are better equipped to personalize the web experiences for each of our customers and create relevant, high value segments for our various teams to tap into and develop initiatives for.
Great tool for efficient and reliable tracking
What do you like best about the product?
- Source and destinations easy to set up and manage, with a great interfaces and useful features to easily access the information you need.
- Great transformation layer with many possibilities, from simple to much complex strategies.
- Integrate with all popular tools
- Great team, super reachable thanks to the dedicated Slack channel.
- Great transformation layer with many possibilities, from simple to much complex strategies.
- Integrate with all popular tools
- Great team, super reachable thanks to the dedicated Slack channel.
What do you dislike about the product?
Still missing alerting and analytics features .
What problems is the product solving and how is that benefiting you?
Rudderstack allows us to implement and maintain efficient In-Product tracking through multiple apps.
Very functional platform but takes a some study to use it
What do you like best about the product?
1. Pretty much retl destinations
2.Team is professional and I like that we have a slack team to communicate, it would be much more effcient than email
3. The product design is concise and I can see that features are constantly being added to enhance the user experience
2.Team is professional and I like that we have a slack team to communicate, it would be much more effcient than email
3. The product design is concise and I can see that features are constantly being added to enhance the user experience
What do you dislike about the product?
1. I think some of the guides on the official websites are not comprehensive enough, and there are some important details that are not written out
2. Some technical background is required for the operator, takes time to learn for tradition marketing operator
2. Some technical background is required for the operator, takes time to learn for tradition marketing operator
What problems is the product solving and how is that benefiting you?
1. id stitchind would be a key and most important feature for us, as we are using mutiple platforms, we really need to stitch the ids together and have a 360 view of customer. Also as 3rd party cookies being disabled, we need a more relaible id.
2. retl: make sure our platforms are sharing the same data source. We are also planning on passing ML results using the retl function of rudderstack to further enpower our personalization
2. retl: make sure our platforms are sharing the same data source. We are also planning on passing ML results using the retl function of rudderstack to further enpower our personalization
Reliable and affordable CDP
What do you like best about the product?
Good number of sources and destinations available, solid transformation layer and brilliant support
What do you dislike about the product?
A more expansive transformation pipeline would be great.
What problems is the product solving and how is that benefiting you?
Loading event analytics into the warehouse
Director of Product Management
What do you like best about the product?
The RudderStack products is a cost effective alternative to Segment. The team at Rudderstack is phenomenal and has been a great partner.
What do you dislike about the product?
RudderStack is a newer platform so doesn't have the number of capabilities that you'd get with an alternative platform. They're closing the gap on this quickly though.
What problems is the product solving and how is that benefiting you?
Rudderstack makes it easy for us to route our Ecommerce events to various analytics and ad platforms. It saves us a ton of time and effort while giving us a reliable data network.
Convenient to use, great support.
What do you like best about the product?
Rudderstack has great documentation that allowed me to ramp up pretty quick in order to do what I needed. Their support is also fast at responding, knowledgable and helpful.
What do you dislike about the product?
There is no way to re-run events without reaching out to support.
What problems is the product solving and how is that benefiting you?
RudderStack allows me to move data between various sources without making extremely custom solutions. Rudderstack also helps me easily report on that data by getting it back into our datalake.
Great tool, exceptionnal support
What do you like best about the product?
Amount of sources / destinations available
What do you dislike about the product?
The main user connections interface can be useless with a great number of connections
What problems is the product solving and how is that benefiting you?
Event Stream, ETL and Reverse ETL
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