RudderStack
RudderstackExternal reviews
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Reliable CDP with great customer service
What do you like best about the product?
It has an easy-to-understand operating model of sources and destinations and several out-of-the-box integrations with common tools. Debugging with their Live View is straightforward and very helpful.
What do you dislike about the product?
Some documentation for less-used services is a bit difficult to follow and some of the SDKs available feel slightly clunky. Being able to configure things through code/a git repo would be amazing for things like keeping event transformations in a more viewable space.
What problems is the product solving and how is that benefiting you?
Shuttling data into our data warehouse and also also using RudderStack to reverse ETL data to other destinations is a breeze.
Reduce the Dev lift to maintain your data pipeline
What do you like best about the product?
The UX is simple, and once the engineers understand the work to be done, implementation is quick. There are many out of the box integrations as well; you'll probably find what you need.
What do you dislike about the product?
In spite of the helpful people on the RS team, it's still taken us longer than we expected to get the pipeline set up and events flowing through. Also due to the sheer volume of events that we have, only a parallel implementation strategy would work. If you used RS from the get-go, you'd be better off.
What problems is the product solving and how is that benefiting you?
We were experiencing bottlenecks with part of our Eng pipeline when it came to analytics events. By shifting to RS, our backend resources will no longer be a blocker.
Fantastic tool with an amazing group of people behind it!
What do you like best about the product?
Two things come to mind:
Their event-based pricing model gives you a lot more flexibility in using it for different kinds of sources (website, apps, third-party tools) since you're not blowing throw MTUs unnecessarily.
Their transformation feature is simply a JavaScript function, meaning you can do just about anything you need to without being limited by what a GUI offers.
Their event-based pricing model gives you a lot more flexibility in using it for different kinds of sources (website, apps, third-party tools) since you're not blowing throw MTUs unnecessarily.
Their transformation feature is simply a JavaScript function, meaning you can do just about anything you need to without being limited by what a GUI offers.
What do you dislike about the product?
While their ETL service offering has a decently sized catalog, they do not have ERDs for the extracted data schemas in their documentation. This leads to some digging into the raw extracted data to get started first.
What problems is the product solving and how is that benefiting you?
It simplifies event data collection instrumentation, the integration of 3rd party tools, both client and server side, and helps ensure a single source of truth for all data.
Great product
What do you like best about the product?
We've been using rudderstack for the better part of a year now and it's been running really stable (self hosted kubernetes). Adding new destinations is trivial, it simplified our tracking setup so much I honestly can't figure out a way to build a product without a tool like Rudderstack.
What do you dislike about the product?
The JS SDK is not 100% bug free and when something doesn't work as expected you have to consider the possibility that it is a bug on the SDK side. Fortunately it is open source and well-written. Also when bugs are reported they are fixed so fast that I don't need to fork and fix it myself.
What problems is the product solving and how is that benefiting you?
Instead of writing specific code to get our events to destinations as mixpanel, FB, google, pinterest, bing, etc etc etc, we just send it to Rudderstack and their ecommerce api handles the rest. If marketing wants to add another platform we just add the destination and no other dev work is needed.
Easy to use, fast support and excellent value for money!
What do you like best about the product?
Its usability, the fast and reliable support (especially compared to similar companies I've worked with in the past).
But mostly, we a huge fan of the ETL which allows us to build multiple complex SQL-based audiences in Redshift and then sync with our marketing automation platform.
But mostly, we a huge fan of the ETL which allows us to build multiple complex SQL-based audiences in Redshift and then sync with our marketing automation platform.
What do you dislike about the product?
Not much to be totally honest. But if I had to pick something, I would like to see more sources/desinations added to their profile.
Including Eloqua, and Microsoft SQL Server (ETL).
Email alerts on destination failed events.
Including Eloqua, and Microsoft SQL Server (ETL).
Email alerts on destination failed events.
What problems is the product solving and how is that benefiting you?
Building customer segmentations to then send to downstream destinations.
Managing data pipelines across three websites.
Limiting the amount of JS on our websites by funneling web events to destinations such as Hotjar.
Managing data pipelines across three websites.
Limiting the amount of JS on our websites by funneling web events to destinations such as Hotjar.
Rudderstack is reliable and great value for money.
What do you like best about the product?
Rudderstack was super helpful and generous during the pre-sales process and has continued to be supportive to their customer base through their community forums.
What do you dislike about the product?
I'd like more integrations and transparency of which integrations they're working on in the future. I'd like them to continue building out their documentation and keeping it up to date. I'd also like to see more business case examples showing best practice of their tools for inspiration in different business areas.
What problems is the product solving and how is that benefiting you?
Rudderstack is helping us with cross-platform user identity resolution, application event tracking and creating a consistent and easy way to sync user and account properties against our business systems.
Great event streaming and reverse ETL platform
What do you like best about the product?
The platform is very easy to get started with, very solid documentation and great technical resources to help troubleshoot any implementation issues.
What do you dislike about the product?
Sometimes it is difficult to pinpoint issues with downstream connections.
What problems is the product solving and how is that benefiting you?
Rudderstack handles both real-time event streaming from our website as well as identity resolution and reverse ETL functions from our data warehouse.
Great for managing multiple data pipelines
What do you like best about the product?
Very intuitive UI, a single source to send uniform data to multiple marketing, open-source very easy to integrate the SDKs, I use Braze, Amplitude, Snowflake with it, great Slack support at all times too.
What do you dislike about the product?
Since it's open-sourced, maybe the code quality can do better, some integrations such as Google Sheets are still poor, debugging transformations can be cumbersome
What problems is the product solving and how is that benefiting you?
Managing data pipelines across multiple sources and destinations has become easy which enables faster engineering. Also having a single source to manage all the pipeline of data flow throughout the application.
Insane impact to our decision-making
What do you like best about the product?
- quick setup
- powerful data blending
- even more powerful data mining
- works flawlessly
- awesome support
- powerful data blending
- even more powerful data mining
- works flawlessly
- awesome support
What do you dislike about the product?
Nothing yet. Maybe that there is room for an "onbarding wizard" to guide you through when you start. However, their support was pretty fast and effective all the times I needed them.
What problems is the product solving and how is that benefiting you?
Integrating with Blendo enabled us to merge our different dashboards and focus on 1 major "mega" dashboard. This resulted in insane additional data mining value which allowed our company to "understand" our data in a new way and take faster and much more accurate decisions.
Recommendations to others considering the product:
Definitely give it a shot, their amazing support team will answer all your questions. They have a free trial too.
The best solution, easy and fast
What do you like best about the product?
Availability and ease of integration with the applications and services required by our organization
What do you dislike about the product?
It would be desirable to have monitoring tools on the use of integration.
What problems is the product solving and how is that benefiting you?
We reduced the time to deliver reports, for which we used excel and this was hard work. Our customers are very satisfied
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