Robust AI Security and Easy Management, with Room for Smoother Setup
What do you like best about the product?
FortiAppSec Cloud stands out for its AI-driven threat detection and easy deployment. It delivers strong, adaptive protection against web attacks without needing constant tuning, ensuring security and performance while simplifying management through an intuitive, centralized dashboard.
What do you dislike about the product?
FortiAppSec Cloud can sometimes feel complex during initial configuration, especially for advanced policies. Its reporting options could be more detailed, and occasional latency during policy updates slightly affects real-time monitoring efficiency for large-scale deployments.
What problems is the product solving and how is that benefiting you?
FortiAppSec Cloud protects web applications from threats like SQL injection, cross-site scripting, and DDoS attacks. It automates security management, reduces manual intervention, and ensures compliance—helping maintain uptime, improve data protection, and boost user confidence with consistent, real-time threat mitigation.
Powerful Automated Protection, but Setup and Customization Need Improvement
What do you like best about the product?
What I appreciate most about FortiAppSec Cloud is its robust, automated protection for web applications. Deployment is straightforward, and the solution scales seamlessly to meet growing needs. Its AI-powered threat detection actively blocks attacks as they happen. Additionally, the user-friendly dashboard and comprehensive analytics make managing security both simple and effective.
What do you dislike about the product?
What I find challenging about FortiAppSec Cloud is that, despite its robust capabilities, the initial setup and configuration process can be quite complicated for those who are new to the platform. Making the most of some of its advanced features also demands a certain level of technical expertise. Furthermore, the user interface is not as intuitive as I would like, and the options for customizing reports are somewhat restricted when compared to other solutions.
What problems is the product solving and how is that benefiting you?
FortiAppSec Cloud safeguards my web applications against cyberattacks and data breaches, helping to minimize the risk of downtime and security incidents. Its automated threat detection and mitigation features save both time and resources, while also maintaining strong compliance and reliable performance for all my applications.
Absolutely Love This Cloud Sec!
What do you like best about the product?
1. Extremely Simple and Fast Deployment
2.Ease of Integration
3.Ease of Use
4.Cost-effective
What do you dislike about the product?
1. Less Flexibility than Competitors like F5, Imperva
2.Feature Depth Compared to Specialized WAFs
3.Potential for Performance Latency
What problems is the product solving and how is that benefiting you?
FortiAppSec addresses two critical challenges in my web application: the expanding, invisible API attack surface and the complexity of traditional WAF management. It solves the visibility issue by automatically discovering and cataloging all API endpoints through analysis of live traffic, providing complete command over all exposed assets. Furthermore, it simplifies operations by deploying as a cloud service in minutes via a simple DNS change, which significantly reduces operational overhead and allows teams to focus on strategy rather than continuous, complex WAF tuning.
Excellent Content Acceleration and Caching, No Complaints
What do you like best about the product?
caching, content routing, accelerating content delivery via globally distributed servers.
What do you dislike about the product?
Nothing to say. Very useful and good working features.
What problems is the product solving and how is that benefiting you?
Evolving threats & zero-day / sophisticated attacks.
Comprehensive Security Application
What do you like best about the product?
It's comprehensive security and highly user friendly.
What do you dislike about the product?
The documentation and configuration could have been much simple and user friendly
What problems is the product solving and how is that benefiting you?
It is solving the operational complexity and it provides simplified security
Review for FortiAppSec Cloud
What do you like best about the product?
This product is straightforward to use and implement. I appreciate its fully managed, cloud-based WAF approach, along with the real-time protection it offers and the responsive customer support. I rely on its machine learning and behavior-based detection features for daily monitoring, and I also value how seamlessly it integrates with other Fortinet products.
What do you dislike about the product?
Limited advanced configurations and custom rule tuning.
What problems is the product solving and how is that benefiting you?
This tool makes both load balancing and security management much simpler.
Excellent Protection, Complex Interface
What do you like best about the product?
I like that FortiAppSec Cloud provides AI-driven, fully managed WAF protection with minimal tuning required, excellent integration with Fortinet Security Fabric, and strong coverage for web apps and APIs against evolving threats.
What do you dislike about the product?
The interface could be more intuitive, and deeper customization or reporting options would improve flexibility. Integration with non-Fortinet tools also requires extra configuration.
What problems is the product solving and how is that benefiting you?
FortiAppSec Cloud protects our web apps and APIs from OWASP Top 10 threats and bot attacks while reducing manual management. It improves visibility, automates protection, and strengthens our overall security posture.
Effective in protecting web applications include web filtering, DDoS protection, and geo-location blocking
What is our primary use case?
The FortiWeb Web Application Firewall (WAF) is used when customers want to publish their sites and protect their internal public websites. Some customers ask to protect their AWS or Azure network, and during that time, we also suggest the web solution. In the network, we can use next-generation firewalls upstream or in flows wherever required, making it mandatory with the parameter-level layer security.
We focus on websites with FortiWeb Web Application Firewall (WAF). Features such as anomaly input validation, XML protection, and API protection are already present, but we also need configuration settings that indicate the advantages or disadvantages of enabled features. If the GUI includes notifications and improved logging capabilities that allow us to see traffic and store logs for six months, that would be very helpful.
What is most valuable?
The features of FortiWeb Web Application Firewall (WAF) that have proven most effective in protecting web applications include web filtering, DDoS protection, geo-location blocking, and blocking SQL injection attacks.
The AI machine learning capabilities included in FortiWeb Web Application Firewall (WAF) analyze patterns effectively. For example, if any user tries to input any text format in a web form mistakenly using SQL queries, the web solution detects the input, checking whether it's impacting or analyzing queries in the database. Everything is analyzed to ensure protection.
What needs improvement?
Their AI technology is good. Overall, Fortinet is only good.
The improvement needed is in their response time. In the past three to four years, whenever we called for support, they responded quickly, often within five to ten minutes, and addressed our issues immediately. Now it takes longer, and they talk about SLA and 48-hour response times. Even with critical issues, they say, 'Okay, that ticket is assigned; we need to wait for their update in four hours or two hours,' which is taking too long now.
If there are issues, we need to contact the development team since we don't have configurations we can do ourselves; most features or configurations are managed by the development team. The graphical user interface looks difficult to understand, as other products allow us to see all features in one place.
The AI in FortiWeb Web Application Firewall (WAF) is just a checkmark option. To use machine learning features, we only need to enable or disable it. However, we must check how useful it is in real-time environments to determine how it protects or identifies threats.
There are features like web filtering, DDoS protection, geo-location blocking, SQL injection blocking, anomaly input validation, XML protection, and API protection already present, however, we also need configuration settings that indicate the advantages or disadvantages of enabled features. If the GUI includes notifications and improved logging capabilities that allow us to see traffic and store logs for six months, that would be very helpful. Currently, we cannot see any logs for allow traffic or monitor daily traffic effectively, which requires external syslog servers or cloud subscriptions. If inbuilt larger logging capability is added, it would enhance usability, and features like clickable options to unblock or create exceptions would greatly assist customers in managing their websites.
For how long have I used the solution?
I have been working with them for Five years.
How are customer service and support?
The technical support by Fortinet is good. The back-end development team is available, and if any issue arises, they will help us immediately by providing solutions when contacted.
How would you rate customer service and support?
What's my experience with pricing, setup cost, and licensing?
The pricing for FortiWeb Web Application Firewall (WAF) is reasonable. That said, it depends on how many websites we need to protect. The licensing is based on the number of websites or individually. If the customer has multiple websites, the price reduces automatically since it depends on the number only. If the customer wants to buy initially, there is a default license available.
When going for multiple websites, the price also reduces.
What other advice do I have?
I am providing next-generation firewalls or FortiWeb Web Application Firewalls (WAF).
Both web application firewalls and next-generation firewalls are available, which we are doing daily.
I usually recommend the FortiWeb Web Application Firewall (WAF) for various types of companies, including retail, hospitals, manufacturing, construction, and banking.
It is the best option on the market.
I rate FortiWeb Web Application Firewall (WAF) eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
I'm an technical support for a lot of network security products
What do you like best about the product?
FortiWeb is the best Solution for the company that publish it's Website or the company that need to access the internet
What do you dislike about the product?
Nothing it's a customized product for the big organization
What problems is the product solving and how is that benefiting you?
It can filter all the URLs and customize the sites that I can login and also help me to protect my network from any attacks.
Offers competitive pricing and robust channel support with good training
What is our primary use case?
I mentioned that the firewalls, such as the one from Fortinet, help protect my infrastructure from outside attacks. They perform a lot of network scanning and do not allow any unauthorized person to access my details and data. That's their application. A similar action is performed by the web application firewall, where web applications are restricted to certain users. This means that not anyone with malicious intent can access my web application content.
What is most valuable?
The good thing about Fortinet is that their enablement is very good in terms of training me and enabling resources on their technology.
Secondly, if I look at their pricing, Fortinet's pricing is way more competitive than Cisco or Palo Alto. They have almost 45% share in the firewall market, as per IDC. Fortinet is a large-sized company where their channel program is very robust and very flexible. They also understand the different personas of the channel stakeholders. In that way, they are rapidly growing in the channel ecosystem space and have started getting a lot of business. They are replacing many big traditional players in that space.
What needs improvement?
There are some issues pertaining to the migration. If some of my customers want to migrate from F5 to Fortinet Firewall, or the Fortinet WAF solution, there are some migration issues since I cannot migrate all the elements quickly using Fortinet Firewall. There is some integration work required to do that.
For how long have I used the solution?
I have been working with Fortinet for almost one year and eight or nine months.
How are customer service and support?
Their support is truly exceptional when I compare it with similar large-sized companies. In that category, they are top-notch at this point in time.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I was with SquadCast earlier.
Which other solutions did I evaluate?
F5 is a leader. They have some technical supremacy. F5 is more in demand, however, other players like Radware are also available in the market.
What other advice do I have?
I would rate the solution eight out of ten at least.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
