Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach noob
What do you like best about the product?
I like the automation of outbounded emails
What do you dislike about the product?
So far, there is nothing that I dislike anout this product
What problems is the product solving and how is that benefiting you?
I am using this for prospecting and outbounding
Account Manager
What do you like best about the product?
I love how easy it to: add contacts, create a drip, and also see data! It only takes a few minutes and is way easier to see email history than any other tools (salesforce and gmail).
What do you dislike about the product?
There isn't anything that I dislike. I haven't had any issues with the platform, and it does everything I need. I could benefit from more training so that I understand how to run reports for myself.
What problems is the product solving and how is that benefiting you?
I'm about to reach out to customers and prospects without spending too much time on this. I create my sequences and add people to them. I also see who has opened emails from my gmail. I can also use templates/snippets from outreach.io in gmail easily. I'm saving time but also seeing how to improve my email messaging over time.
Outreach makes it easy to create/share templates and send bulk emails
What do you like best about the product?
How easy it is to share templates amongst the team and send emails to a list of contacts
What do you dislike about the product?
The UX is not the most intuitive and can be challenging to navigate.
What problems is the product solving and how is that benefiting you?
It syncs with my Gmail, so I can use prepopulated templates from Outreach in Gmail.
Recommendations to others considering the product:
Take advantage of their support
Great Tool for Sales people
What do you like best about the product?
Campaigns and being able to edit every step of the way add a lot of value
What do you dislike about the product?
Make a better UI so it is super easy for first time users
What problems is the product solving and how is that benefiting you?
I am trying to reach out to the target audience. Customizable campaign options are the biggest benefits if you have your own telephony+crm solution but not to the levele that Outreach is
I use Outreach everyday!
What do you like best about the product?
I really like Outreach. I use it every day. There are a ton of different features that are super useful, like the account view and the prospect view, the sequences, the templates, and the analytics and insights, but the part I like the best is automation. I can quickly create a sequence and add prospects to it and have all of my emails automatically send at exactly the right time. It's set it and forget it. Then I just watch the replies start pouring in! :)
What do you dislike about the product?
The only thing about Outreach that I dislike is the extreme complexity behind sending out a sequence. There are a few too many steps to getting it set up correctly. Sometimes I just want to throw together a sequence quickly and throw some prospects in it and send a couple of emails. Keep it simple. The tool is really really good at what it does, but may be a little too good.
What problems is the product solving and how is that benefiting you?
In order to close business, I have to build pipeline. In order to build pipeline, I have to send out ton of emails and reach out to a lot of prospects. Outreach allows me to send more emails to more prospects. The benefit is, I end up having more conversations and closing more deals.
Recommendations to others considering the product:
Definitely get it! Worth every penny!
Best interface and user experience.
What do you like best about the product?
The way the tool binds customer data together to help sales agents with context on a lead.
What do you dislike about the product?
Nothing.
This is the best sales tool I've ever used.
This is the best sales tool I've ever used.
What problems is the product solving and how is that benefiting you?
You can be on top of your sales cadence using Outreach.
Tools capability to bind all the customer engagements.
Tools capability to bind all the customer engagements.
Recommendations to others considering the product:
Need not think twice.
Great resource for sales
What do you like best about the product?
I love the ability to make both templates and sequences. As a sales person, we don't always have the time to send emails to every potnetial contact at every company, and this helps to cut back on that time.
What do you dislike about the product?
I wish that Outreach had the ability to identify if an email works or not, sometimes I will send out emails and receive bounce backs if it's incorrect but I'd love it if we could see that ahead of time.
What problems is the product solving and how is that benefiting you?
The biggest problem I've solved with using Outreach is saving time. When I'm closing new business and managing accounts, it can be a lot of work, and Outreach has tools to make outreach out prospects much easier.
Robust Sales Engagement Tool
What do you like best about the product?
Outreach has a fantastic reporting element to it that gives us great insights into our rep's activity.
What do you dislike about the product?
It can be challenging to get all reps on the same page on best practices. It would be great to have more prescriptive rollout trainings.
What problems is the product solving and how is that benefiting you?
We've been able to centralize all of our calling and emailing efforts, and have a centralized hub for where our prospecting happens.
Outreach augments CRM significantly
What do you like best about the product?
Outreach likely saves my team 5 hours of manual sales activity each week. You can leverage the hive knowlege of our team or get creative with your own for prospecting and account management.
What do you dislike about the product?
At times, Outreach will glitch and say that you can send your email at the moment. Randomly, it will timeout as well.
What problems is the product solving and how is that benefiting you?
Outreach helps me from having to manually track my prospecting cadences. Salesforce Classic is still the best CRM but it cannot automate your processes.
Powerful, Robust Sales Engagement Platform
What do you like best about the product?
I love how simple it is to sync my contacts and opportunities from other systems and quickly outreach to my prospects and customers. Outreach makes it easy for me to remain efficient and effective as a salesperson.
What do you dislike about the product?
I wish there was an easier way to search sequences, templates, etc. It may be due to the organization having so many templates that it gets hard to search for what I need.
What problems is the product solving and how is that benefiting you?
I'm easily able to have constant outreach and easily set up my day to ensure I always have someone to reach out to and contact. There is a never a day without prospecting!
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