Outreach Sales Execution Platform
OutreachExternal reviews
3,494 reviews
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Keeps my work day organized!!
What do you like best about the product?
How easy it is to keep my day organized with the most important tasks.
What do you dislike about the product?
Sometimes it takes a while to find the account I am looking for when searching for all leads in an account.
What problems is the product solving and how is that benefiting you?
Saves time in figuring out what task to do next.
Valuable but kind of complicated
What do you like best about the product?
The integration with Gmail is super helpful. Also, the email open tracker and templates are what I use most. It can be really powerful if you know how to use it and work in a highly transactional sales process.
What do you dislike about the product?
The UI is not very intuitive. It can be hard to find things, and unless you are super familiar with the software, the barrier to entry can be high. Additionally, I wish that I could customize the notifications a little bit more. Sometimes it can clog up my inbox with follow-up email reminders.
What problems is the product solving and how is that benefiting you?
I can save time by using templates for frequent emails that I use. I can also better know who to engage with based on who has interacted with my emails. I can also get helpful reminders on who to follow up with if someone hasn't responded.
Great tool
What do you like best about the product?
I love how easily customizeable it is for all outreach needs.
What do you dislike about the product?
It can be a little nit picky with certain things such as moving steps when a sequence is started
What problems is the product solving and how is that benefiting you?
We are solving the problem of scalable outreach for our sales organization.
Recommendations to others considering the product:
N/a
Great Tool
What do you like best about the product?
Ability to source a large number of accounts and ability to stay organized through sequencing.
What do you dislike about the product?
Lacking functionality of co-sourcing with the account closers
What problems is the product solving and how is that benefiting you?
Sourcing large quantity of accounts
Recommendations to others considering the product:
Show your current state and see what future state will look like
Amazing automation to amplify your outreach efforts
What do you like best about the product?
I love the ability to automate outreach in a way that maximizes the prospecting efforts you put in as a member of the sales team. I can now take the same effort I've been putting into prospecting and automate ten more steps on top of my one-off outreach I would typically do. What that means is my efforts are being multiplied by ten without adding any more work.
What do you dislike about the product?
The reporting functionality on an individual rep level leaves a lot to be desired. As a sales rep that enjoys reporting and analyzing my impact, I find it hard to take full advantage of this within the Outreach platform. Some common sense items are missing, such as reporting on everyone who opened my email for that day. Meaning I have to manually open each prospect to call them instead of being able to automatically run a report and set a task to call each person.
What problems is the product solving and how is that benefiting you?
The primary problem Outreach solves for me is consistency. With automated sequences, I know my calls and emails are going out at a good cadence with consistent follow-up. We have also previously used Outreach to enable automation for fast and consistent follow-up on inbound leads. This one has been tricky to implement consistently and correctly. But when it works, it's a game-changer.
A must have for your inside sales team
What do you like best about the product?
The best parts from a sales/customer facing role is a tie between the automation, the snippets, and the templates. Having quick snippets to drop into emails saves a ton of time, and the templates are great for the same reason. We use templates internally too so that requests and certain communications are standardized and super easy to do. The automation is great becaus e
What do you dislike about the product?
I dislike some of the reporting features. I feel like there are a lot more data points that could be surfaced and used to help with KPIs and accuracy.
What problems is the product solving and how is that benefiting you?
We are solving bandwidth and time issues more than anything. Outreach allows us to quickly create and share cadences and drop prospective clients into them at any time. Taking the manual steps out allow our sales teams to have more time for other demands.
Very useful.
What do you like best about the product?
Things are, for the most part, useful and well-laid out. Email tracking is always extremely helpful.
What do you dislike about the product?
It's often very difficult to filter/find the right reporting that I'm looking for. Things like navigating my tasks can use a lot of work, as it's not clear how to do what. At some point I figured out how to use it without trouble, but it took a while and it was not intuitive. Even then, it was easy to write a long email, click the wrong button, and lose a few minutes worth of effort.
What problems is the product solving and how is that benefiting you?
Keeping track of emails; keeping tabs on outreach; not spending my time following up with prospects when that can be performed automatically.
Outreach automates my sales workflow
What do you like best about the product?
Outreach automates the amounts of times I would generally need to reach out to prospects and helps me to stay on top of tasks. I have not tried other competitors but it does exactly what we need integrating with Salesforce.
What do you dislike about the product?
Outreach can sometimes be slow to load for me. I have tried redownloading the plug-in or multiple other browsers. Thankfully it is when launching. After it is launched, it usually performs very well.
What problems is the product solving and how is that benefiting you?
Outreach solves the follow-up for salespeople. It automates the follow-up process that all reps need to have a successful sale. We have a set of tasks that we place for sequences of which is automates giving us tasks to complete. It keeps us on top of the functions and has increased our productivity across the org.
Great sequence tool.
What do you like best about the product?
Ease of being able to create sequences and execute.
What do you dislike about the product?
How many fields need to be consumed with installing the unmanaged package.
What problems is the product solving and how is that benefiting you?
Executing on strategic initiatives and processes being disjointed.
Great tool
What do you like best about the product?
Easy interface, streamline production, able to report on performance
What do you dislike about the product?
Nothing comes to mind as a negative. Great tool
What problems is the product solving and how is that benefiting you?
Personalizing outreach at scale, productive prospecting, continued improvement
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