Outreach Sales Execution Platform
OutreachExternal reviews
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Could use some improvements
What do you like best about the product?
I like that it sends automatic e-mails. It's intuitive.
What do you dislike about the product?
How complicated it is. It's not very user friendly. I think they need to do a better job of reaching out to higher ups in the company to teach more classes on it.
What problems is the product solving and how is that benefiting you?
Connecting with customers. I've realized I get more responses.
Great Potential
What do you like best about the product?
I like that you can use multiple phone numbers with different area codes to drive better pick-up rates on your calls.
The Sequences can be very beneficial, but in my organization, it was very rigid and not very beneficial in my role.
I do like the auto logging of emails into the CRM, both inbound and outbound, and read receipts. YOu can see when someone views and how many times someone views an email. If you open it up yourself, it unfortunately counts that in your view count.
The Sequences can be very beneficial, but in my organization, it was very rigid and not very beneficial in my role.
I do like the auto logging of emails into the CRM, both inbound and outbound, and read receipts. YOu can see when someone views and how many times someone views an email. If you open it up yourself, it unfortunately counts that in your view count.
What do you dislike about the product?
The Sequences can be very beneficial, but in my organization, it was very rigid and not very beneficial in my role.
What problems is the product solving and how is that benefiting you?
It is excellent in an SDR/BDR role or outbound AE role. My book of business is a set list of named customer accounts so it is not beneficial since I do not want to spam current customers, and each opportunity is unique and I don't need a sequence to tell me when to all.
Recommendations to others considering the product:
Just make sure it fits your use case, business development and prospecting works very well but day to day account management, not so much.
Helpful Software for SDR Outbounding, Customer Outreach
What do you like best about the product?
From an operations perspective: setting things up was fairly straightforward (links to SFDC, Zoominfo, etc) . From an end user perspective: once you get trained on the software, using it to set up campaigns is straightforward either in the platform itself or in email.
What do you dislike about the product?
From an operations perspective: when you're firing tons and tons and tons of campaigns over the course of years, it's a pain to manage. So many old and unused campaigns that aren't necessary or relevant anymore. Manual cleanup.
What problems is the product solving and how is that benefiting you?
We are solving two problems: reaching out to prospects in the pre-sales cycle in an automated and scalable way and reaching out to current customers who we've seen have low usage to try and drive engagement.
Outreach.io- Review
What do you like best about the product?
easy to use tool, integration with CRM, wonderful UI/UX design
What do you dislike about the product?
complexity as there is so much you can do in Outreach but not functions may be necessary
What problems is the product solving and how is that benefiting you?
Sales efficiency with outreach and managing pipeline.
Saves a lot of time for you
What do you like best about the product?
Easy to get it running. Easy to understand.
Value is instant.
Super easy to book meetings with your clients. Great insights into usage.
Saves a lot of time for you as a sales rep EVRY day!
Value is instant.
Super easy to book meetings with your clients. Great insights into usage.
Saves a lot of time for you as a sales rep EVRY day!
What do you dislike about the product?
Should be more products from Outreach integrated in the same solution.
What problems is the product solving and how is that benefiting you?
Reminders are very valuable, saves 50% time when booking meetings with your clients. Especially when multiple people from your own organization are at the same meeting.
Recommendations to others considering the product:
Try it and see how much time it saves for you.
Strong product
What do you like best about the product?
Love the automation, can have trrouble importing contacts
easy fields
easy fields
What do you dislike about the product?
Wish that there was a way to integrate linked outreach to automate sequences
or to add certain custom content to select contacts but generally keep the full sequence the same
would be cool is you could auto dial contacts then only be routed answers
or to add certain custom content to select contacts but generally keep the full sequence the same
would be cool is you could auto dial contacts then only be routed answers
What problems is the product solving and how is that benefiting you?
saves time when prospecting, easier to reach out to more people since it is automated
Recommendations to others considering the product:
strong product, wish there was a linkedin integration to add into and automate linkedin outreach in tandem with Gmail
Cannot run my business without it
What do you like best about the product?
Autonomy to structure all of my engagement points with clients through strategic methodology. The platform is very easy to use, make adjustments, test different messaginig, etc. Outreach holds me accountable to hitting my daily deliverables, which are the building blocks to my long-term success in obtaining my long-term objectives.
What do you dislike about the product?
Periodical bugs intergrating with Salesforce.com
What problems is the product solving and how is that benefiting you?
Territory Plan Structuring. The main benefit is helping me back into my number.
Efficient. Effective.
What do you like best about the product?
Outreach helps me prioritize my day by managing all levels of outreach to my customers & prospective customers. Similar to my calendar that manages many aspects of my day-to-day, Outreach ensures that I follow up with people I haven't yet responded to, tracks the history of all communications in a concise, easy-to-find way, & shows me who is most responsive to my cold outreach. I can set cadences for when to follow up with an email, what messaging I should follow-up with next, when to connect & dive deeper in my social channels & simplify my cold-calling outbounding with click-to-dial numbers. I'm more effective in my communication because Outreach takes the worry & stress of keeping things top of mind away and instead, provides a strong backbone to every aspect of my communication workflows.
What do you dislike about the product?
There's a relatively steep learning curve to having Outreach manage a bulk of your processes throughout a day/week/month. As someone who had zero familiarity with sales engagement tools like Outreach, I was initially wowed by the capabilities and pretty colors & tabs helping to manage parts of my day - however, how to use the tool effectively took some getting used to. Many tabs provide visibility into where you should focus your day, find the right people & accounts. It takes some discovery to find the right clicks & where your data is housed.
What problems is the product solving and how is that benefiting you?
Outreach helps me efficiently prioritize all communications throughout the day. I'm more productive because Outreach manages communication cadences for me better than my brain could. As a result, I'm more efficienty in my outreach - both calls & emails, and have seen a measurable uplift in the number of responses due to helpful workflows enabling me to stay more involved in my messaging and less involved with administrative work.
Great for tracking email opens, integration to GSuite & Gong + VOIP calls
What do you like best about the product?
Integration to Gong and GSuite, allows for easy tracking of email opens and clicks. It also allows me to build out routine sequence and/or cadence, which I can use for multiple prospects.
What do you dislike about the product?
Super complex. A ton of features that I don't have time to utilize, but could potentially benefit from. It can be a bit click-heavy, but I'm sure each feature has a function/use case that could be applicable.
What problems is the product solving and how is that benefiting you?
1. Ability to track when emails are opened, and/or interacted with
2. Calling prospects from in house dialer
3. Integratioin to Gong & GSuite, so I can track all touchpoints with a prospect
4. Routine cadence and/or sequence, to a large volume of prospects
2. Calling prospects from in house dialer
3. Integratioin to Gong & GSuite, so I can track all touchpoints with a prospect
4. Routine cadence and/or sequence, to a large volume of prospects
user friendly- prospecting focused software
What do you like best about the product?
Automated email and call campaigns, Notified when emails are opened, clicked, viewed, and replied to. Easy integration with multiple other software companies nationwide.
What do you dislike about the product?
Doesnt have back end rule sets for integrating with Sugar CRM. Created duplicates on account level. NO SMART SEARCH BAR. GET PREDICTIVE ANALYTICS.
What problems is the product solving and how is that benefiting you?
easy to stay organized and hit key performance indicators.
Recommendations to others considering the product:
Yes.
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