Outreach Sales Execution Platform
OutreachExternal reviews
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Solid email outreach and calling software but needs more calendar functionality
What do you like best about the product?
Outreach's outbound email functionality with sequences is good and there's a lot you can do with it. Calling is also good. "Outreach Anywhere" means it's efficient for users. Integrates well with our sales crm.
What do you dislike about the product?
I would like Outreach to improve its calendar booking functionality. At this stage it's fairly basic. For example, I'm very limited by what information I can collect at the point a customer books a meeting on my Outreach calendar. Calendly is stronger for this.
What problems is the product solving and how is that benefiting you?
The greatest benefit is one-to-many email outreach. Outreach does a good job here and allows us to create personalized messages even when sending one-to-many. This is efficient for my SMB sales team who have hundreds of accounts each.
Recommendations to others considering the product:
Good tool provided you don't need advanced calendar booking functionality.
Outreach is Amazing!
What do you like best about the product?
Fully integrated and simple to use platform for lead generation and campaign management
What do you dislike about the product?
I haven't come across any major issues however sometimes, the system is slow.
What problems is the product solving and how is that benefiting you?
I'm using Outreach to track my lead campaign programs, manage my contacts/prospects and launch email campaigns
can't imagine my sales process without it
What do you like best about the product?
It helps me stay organized with my outreach and collect data on what templates and snippets resonate best with prospects
What do you dislike about the product?
Bugs in the software. Sometimes I will put a lot of thought into customizing an email & it won't save and delete everything that can be frustrating.
What problems is the product solving and how is that benefiting you?
Organization. I leverage it a ton to stay on top of merchants with tasks and emails.
Outreach supercharges your sales efforts
What do you like best about the product?
Easily create sequences
Tags make it easy to organize
Customer Support is fast and reliable
Tags make it easy to organize
Customer Support is fast and reliable
What do you dislike about the product?
There is not much to say here. I've been very happy with the product overall.
What problems is the product solving and how is that benefiting you?
Automating prospecting efforts
It makes sales much easier
What do you like best about the product?
the task managment and the integration with SFDC make outreach absolutely fantastic. It's easy to make calls on contacts quickly and not lose track of your prospects
What do you dislike about the product?
It is a little slow at times and the integration does have some flaws. I would also like for it to sync with Gong and in a more effective manner. Overall though not much to complain.
What problems is the product solving and how is that benefiting you?
Remembering to reachout to people at certain times, update records, do my job effectively, and so much more. It honestly makes my job much easier and I can sell more by doing less.
Outreach: Fantastic Prospecting Tool
What do you like best about the product?
I love how Outreach provides insights into your sequences. This helps identify who is opening what email and how we can improve messaging.
What do you dislike about the product?
Outreach can be a bit full. What I mean by that is Outreach is a dense tool and can be a bit confusing to navigate.
What problems is the product solving and how is that benefiting you?
I am able to automate outreach to prospective clients while also A/B testing subject lines.
Great tool for prospecting, account management and scheduling meetings
What do you like best about the product?
It's really easy to understand if a prospect or a customer opens, receives your outgoing email and/or communication. The scheduling piece is really helpful that integrates with gmail simply.
What do you dislike about the product?
The main items are the chrome extension sometimes turns off by itself and you have to re-enable it manually. The last update for scheduling meeting times is a bit harder to see when you are combining calendars (mainly internally).
What problems is the product solving and how is that benefiting you?
Simple and faster way to outbound prospecting to multiple contacts, schedule follow up meetings without manual work and understand if the customer has seen your last notes
Recommendations to others considering the product:
It is really simple to use and a great solution for your everyday account executive/account management, customer-facing needs. I always make sure the Clicks / Opens are toggled on so I can see when to re-engage with a prospect or a customer appropriately.
Daily Necessity
What do you like best about the product?
Outreach keeps me organized! It is really easy to keep track of the accounts I am in touch with, create sequences and make sure I am constantly in touch and hitting the right people!
What do you dislike about the product?
Not too many dislikes about Outreach. No complaints
What problems is the product solving and how is that benefiting you?
Reusable outreach that can be used by myself and others. Great that I can create my own sequences and templates and share them with the team to help with outreach and consistency.
Excellent CRM for SDR and Account Executive collaboration
What do you like best about the product?
Outreach is user-friendly and allows you to track communications with prospects at each step of the sales cycle. The visibility and filter options allow you to review different campaigns and segments of prospecting individually and as a team. In addition, creating and testing new messaging is simple and rewarding.
What do you dislike about the product?
I wish I could look up prospects by phone number. Sometimes a prospect will call back on my cellphone, and I can't quickly look up their information on the fly.
What problems is the product solving and how is that benefiting you?
We are discovering which email subject lines generate opens and how we should structure our cadence of emails to engage our prospects. We are also able to collaborate across teams to understand how we have communicated with different accounts. The visibility across groups is helpful to strategize on hot and warm accounts.
Recommendations to others considering the product:
Outreach will save your company time and convert prospects into customers. I would be sure to take advantage of resources to improve your email marketing to get the best use of the tool.
Outreach Makes Bulk Correspondence Easy
What do you like best about the product?
Outreach pulls all of my contacts from Salesforce and allows me to set groups based on market segment/usage/contact title.
What do you dislike about the product?
Sometimes identifying the right clients for the right correspondence can be time consuming.
What problems is the product solving and how is that benefiting you?
Outreach allows me to maintain constant communication and provide news and updates to clients regularly.
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