Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach helps with tracking, organizing, and sharing across the team
What do you like best about the product?
Outreach has been great for sharing templates across the team and making customer communication quicker and more engaging. It's so helpful to see when customers view emails and tracking that data.
What do you dislike about the product?
The user interface could use improvement - for example, sending an email actually in Outreach means working in a very small window compared to my email. But, I tend to use the template plug-in within Gmail anyway.
What problems is the product solving and how is that benefiting you?
Faster communications, better team and customer insights to create stronger engagement.
Seriously Great Tool!!
What do you like best about the product?
Outreach is a Godsend and I'd be lost without it. It saves me 10s of hours each week!
What do you dislike about the product?
Nothing, its brilliant! Would happily recommend this to a friend!
What problems is the product solving and how is that benefiting you?
Ive broken my target verticals into individual sequences to reach them with a more targeted approach at scale.
Outreach Review
What do you like best about the product?
I like that outreach is pretty user-friendly, and I'm able to stay organized with work.
What do you dislike about the product?
Theres been several times where I have outreach crashed and not been able to use it. As a 3-year outreach user I've been able to figure out how to troubleshoot, but as a new user, it was frustrating at times.
What problems is the product solving and how is that benefiting you?
Staying organized is the main thing that outreach solves for me.
Fantastic tool for business development and continuing customer engagement.
What do you like best about the product?
My team uses sequences all the time. Whether it's trying to get in engaged with a new contact, pushing attendance to an event, or having consistent follow up, sequences are super helpful.
What do you dislike about the product?
Honestly there's not a lot to dislike about the solution. I would say the only thing is that its another tool that you have to learn. There are some great integrations with other commonly used tools (I.e. Salesforce). I'd like to see more integrations that would make users able to work out of less tools and platforms.
What problems is the product solving and how is that benefiting you?
We're solving problems of letting contacts fall through the cracks. I'm able to focus more on a high value accounts, and still engage with low value accounts to drive additional business without interferring with productivity.
Solid email outreach and calling software but needs more calendar functionality
What do you like best about the product?
Outreach's outbound email functionality with sequences is good and there's a lot you can do with it. Calling is also good. "Outreach Anywhere" means it's efficient for users. Integrates well with our sales crm.
What do you dislike about the product?
I would like Outreach to improve its calendar booking functionality. At this stage it's fairly basic. For example, I'm very limited by what information I can collect at the point a customer books a meeting on my Outreach calendar. Calendly is stronger for this.
What problems is the product solving and how is that benefiting you?
The greatest benefit is one-to-many email outreach. Outreach does a good job here and allows us to create personalized messages even when sending one-to-many. This is efficient for my SMB sales team who have hundreds of accounts each.
Recommendations to others considering the product:
Good tool provided you don't need advanced calendar booking functionality.
Outreach is Amazing!
What do you like best about the product?
Fully integrated and simple to use platform for lead generation and campaign management
What do you dislike about the product?
I haven't come across any major issues however sometimes, the system is slow.
What problems is the product solving and how is that benefiting you?
I'm using Outreach to track my lead campaign programs, manage my contacts/prospects and launch email campaigns
can't imagine my sales process without it
What do you like best about the product?
It helps me stay organized with my outreach and collect data on what templates and snippets resonate best with prospects
What do you dislike about the product?
Bugs in the software. Sometimes I will put a lot of thought into customizing an email & it won't save and delete everything that can be frustrating.
What problems is the product solving and how is that benefiting you?
Organization. I leverage it a ton to stay on top of merchants with tasks and emails.
Outreach supercharges your sales efforts
What do you like best about the product?
Easily create sequences
Tags make it easy to organize
Customer Support is fast and reliable
Tags make it easy to organize
Customer Support is fast and reliable
What do you dislike about the product?
There is not much to say here. I've been very happy with the product overall.
What problems is the product solving and how is that benefiting you?
Automating prospecting efforts
It makes sales much easier
What do you like best about the product?
the task managment and the integration with SFDC make outreach absolutely fantastic. It's easy to make calls on contacts quickly and not lose track of your prospects
What do you dislike about the product?
It is a little slow at times and the integration does have some flaws. I would also like for it to sync with Gong and in a more effective manner. Overall though not much to complain.
What problems is the product solving and how is that benefiting you?
Remembering to reachout to people at certain times, update records, do my job effectively, and so much more. It honestly makes my job much easier and I can sell more by doing less.
Outreach: Fantastic Prospecting Tool
What do you like best about the product?
I love how Outreach provides insights into your sequences. This helps identify who is opening what email and how we can improve messaging.
What do you dislike about the product?
Outreach can be a bit full. What I mean by that is Outreach is a dense tool and can be a bit confusing to navigate.
What problems is the product solving and how is that benefiting you?
I am able to automate outreach to prospective clients while also A/B testing subject lines.
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