Outreach Sales Execution Platform
OutreachExternal reviews
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Account Executive
What do you like best about the product?
The most helpful aspect of Outreach is its user-friendly interface. Outreach helps me identify new opportunities with prospects and streamline processes.
What do you dislike about the product?
The downside to Outreach is many prospects have opted out and we cannot target them in any way.
What problems is the product solving and how is that benefiting you?
We are streamlining workflows and automating very manual processes by using Outreach.
The Best Modern Day Prospecting Tool
What do you like best about the product?
I love how you can use sequences to send out multiple people without having to do much manual work. I have some days where I need to send out hundreds of emails and Outreach helps me to do that with much ease!
What do you dislike about the product?
There is not much that I dislike about it. There are only two things that I can think of. It can be frustrating when I want emails sent out but due to holidays or other scheduling I cannot send it (wish there was an override button for a 'send now' motion). The other thing is I wish you could send out messages through Outreach to LinkedIn a little bit more smoothly.
What problems is the product solving and how is that benefiting you?
I am able to see who replied, interacted, or not recieved my emails in bulk. This is very helpful in knowing who I should reach out to more often or if I should even reach out again.
Account Executive
What do you like best about the product?
Organization is the key component when using Outreach!
What do you dislike about the product?
When I add accounts to my sequence, it can be very overwhelming to the point that I am unable to make all the calls that are due on any giving day.
What problems is the product solving and how is that benefiting you?
It keeps my conversation in point every time that I contact my client. It records all the touch points that I've made.
Recommendations to others considering the product:
Outreach is a fantastic tool!
Great Sales Experience
What do you like best about the product?
I love that outreach helps me stay on top of all my tasks on a day-to-day basis, whether it is following up with prospects via email, call, or social interactions.
What do you dislike about the product?
The only thing I dislike is it does not log my calls into salesforce as well .
What problems is the product solving and how is that benefiting you?
I have realized this helps best with my follow up and next moves when working with particular leads or accounts.
Outreach is a valuable tool at my organization!
What do you like best about the product?
Easy to use, great functionality, great productivity
What do you dislike about the product?
I wish i was able to link two calendars using a link as opposed to one when offering time availability.
What problems is the product solving and how is that benefiting you?
High productivity allows us to become great at what we do
Easy to use and streamlines Sales outreach
What do you like best about the product?
The ability to use templates snippets to quickly access reusable content greatly speeds up email composure. The reply follow up feature ensures that nothing slips through the cracks.
What do you dislike about the product?
Not a lot of downsides to speak of -- sometimes our organization hits our API limits. Perhaps better notifications for our admins before we reach these limits would help.
What problems is the product solving and how is that benefiting you?
Outreach is enabling me to reach a wider network customers more easily. Additionally, it is my one stop shop to organize my day through its dashboard. By getting in contact with more potential customers, I am able to generate more revenue for my company.
Game Changer
What do you like best about the product?
Customizable sequences at scale have been key in generating new appointments for me.
What do you dislike about the product?
There are constantly nonsense inbound calls coming in the numbers that we've paid for which gets rather annoying.
What problems is the product solving and how is that benefiting you?
Generating appointments and automating sequences. Just that.
Automate manual tasks
What do you like best about the product?
Preschedule emails and follow ups - take the thinking and remembering out of cadences and follow up tasks. The scheduling tool is fantastic for cross-checking calendars with our colleagues. Love being able to see when prospects view my emails!
What do you dislike about the product?
Very limited in fonts and sizes. You can either chose large or tiny font - no in between. This makes the email look a little odd and not like its coming from outlook or gmail. Users are also automatically opted out when you add to salesforce. Unable to email them for a few days which disrupts the flow of prospecting
What problems is the product solving and how is that benefiting you?
I no longer forget to follow up with people. Even if I'm working out of gmail, I can add follow up reminder tasks for myself or directly sequence a prospect. I don't have to leave gmail to check if a prospect has viewed my email
Recommendations to others considering the product:
get it! makes selling a lot easier! you can bulk send 1000 emails at once instead of having to manually send them!
Great tool for SDR/BDR's
What do you like best about the product?
I like the ability to see who is engaging with my messaging. It helps me prioritize the people I should follow up with. Equally important to me is the ability to AB test with outreach. Identifying then scaling the messaging that resonates is a key to my success!
What do you dislike about the product?
The reporting for teams is not as capable as I would like it to be. Outreach does great at providing aggregate reporting for all users, but when I want to dive down into my own team, some of the reporting becomes more limiting.
What problems is the product solving and how is that benefiting you?
We use Salsesfoce for our CRM. It is an amazing tool, but a very poor task, call and email management tool. Outreach streamlines the process of contacting our prospects at scale.
Recommendations to others considering the product:
If you have a team of SDR/BDR's that use common messaging to their prospects and you require a tool to streamline dials, emails, and social selling on Linkedin, Outreach is a great option. It provides management the flexibility to keep teams on point with set messaging or allows latitude for teams to operate more autonomously with messaging. It is not an autodialer. I've had a great experience with it for the last 5 years!
It just works
What do you like best about the product?
It automates a lot of email follow up and busy work for me allowing me to focus on high ROI tasks such as meeting with customers. Also provides a consistent workflow for my sales outreach and strategy. I also enjoy that my daily tasks are served to me, saving me time in organizing these activities each day, ensuring no task is overlooked. Basically, outreach is my spotter to ensure nothing is missed.
What do you dislike about the product?
There can be unexplainable glitches or errors from time to time. It can be disasterous to send out a massive email sequence with any errors or sent at a wrong time. As long as this isn't neglected you'll be fine.
What problems is the product solving and how is that benefiting you?
My time, efficiency and consistency are all helped by outreach. The primary benefit I've realized is gaining more time and and energy to focus on skilled tasks. I used outreach as a BDR and saw tremendous results and ensuring no stone was left unturned. Outreach allows you to focus on calling and high roi tasks that can't be automated. I would sometimes send massive sends of over 5,000 emails.
I now use outreach as an AE for smaller outreaches and more particular sends and sequences. This ensures none of my customers feel neglected and I keep a touch point on all of them.
I now use outreach as an AE for smaller outreaches and more particular sends and sequences. This ensures none of my customers feel neglected and I keep a touch point on all of them.
Recommendations to others considering the product:
At this point whether or not a sales org has outreach could be a deciding factor in whether or not I would be interested in working for them. In a world of endless sales enablement software options, outreach is mission critical if you want to attract and retain cutting edge sales talent and keep up with your competitors. I'm not familiar with competitors of outreach but this service will pay for itself - You pay AEs to handle difficult conversations and use their effort and intangibles to drive sales, not to send emails that anyone can take care of. Leave the busy work to outreach and let them focus on the difficult tasks closer to the revenue.
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