Outreach Sales Execution Platform
OutreachExternal reviews
3,481 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Account Executive
What do you like best about the product?
I think everyone can agree that creating templates to scale SDR prospecting efforts is very easy. Furthermore, tracking the success of different messaging approaches is critical to evolving how we communicate our value props to prospects.
What do you dislike about the product?
Outreach does not help sanitize data so that we avoid errors from auto-fill fields.
What problems is the product solving and how is that benefiting you?
Manually messaging every single prospect is not scalable--obviously. Outreach modernizes an old-school approach and adds value to areas we didn't know were problems.
Outreach simplies how you reach prospects
What do you like best about the product?
Sequencing features that allow you to work without working.
What do you dislike about the product?
The AI and navigating the platform itself could use some work. A back button or remembering where you left off would be nice.
What problems is the product solving and how is that benefiting you?
Outreach helps me make sure that prospects don't fall through the cracks. Using tags makes this easy.
Outreach
What do you like best about the product?
How simple outreach makes cold calling. Very easy to stay organized
What do you dislike about the product?
It can sometimes be hard to follow the activity and sometimes it doesn't update very well when people open emails but other than that it's great
What problems is the product solving and how is that benefiting you?
Easier to stay organized and cold call. I know exactly what tasks I have due each day
I use Outreach everyday
What do you like best about the product?
I love Outreach for outbounding prospecting. It's so easy to enroll prospects in a sequence and personalize messaging for each persona I'm reaching out to. I have high conversion rates (outreach->meeting) from sequences alone.
What do you dislike about the product?
There's not a lot to say here. I personally wish I knew how to use Outreach better to get even more, qualified meetings booked with prospects. The backend is a little confusing, but still not hard to navigate.
What problems is the product solving and how is that benefiting you?
It's hard to create a personalized email for every prospect so Outreach makes it easy to create messaging for different personas to use over and over again. I add my own language if I need to for different companies.
Seamless Integration to Salesforce
What do you like best about the product?
I appreciate the features that can be synced to Salesforce and admins are able to building trigger automation to reflect data from Salesforce to Outreach and vise-versa.
What do you dislike about the product?
Can't find any least helpful about Outreach as there are many training materials such as online courses + articles with GIPHY that makes it easy for a user/admin to educate themselves with the Outreach features.
What problems is the product solving and how is that benefiting you?
Problems that I am solving with Outreach are the governance model for our internal sales teams and ensuring that our instance have a standardized sequence and template process the Sales users to streamline their prospecting communication.
Personalization messaging at scale
What do you like best about the product?
Being able to scale cold outreach at scale while adding a personalized touch with having all the social media channels populate within the prospect view.
What do you dislike about the product?
Not much to add here. Sometimes hard to pull a group of prospects out of a sequence.
What problems is the product solving and how is that benefiting you?
SDR's have multiple campaigns in outreach via sequences
Outreach allows us to add prospects to these campaigns dynamically and even has personalized calendar links for prospects to book their own meetings.
This function syncs with our google calendars which saves us tons of time without having to go back and forth to set up meetings with prospects.
Outreach allows us to add prospects to these campaigns dynamically and even has personalized calendar links for prospects to book their own meetings.
This function syncs with our google calendars which saves us tons of time without having to go back and forth to set up meetings with prospects.
Fantastic addition to Salesforce
What do you like best about the product?
Outreach is incredibly helpful with organizing the day. The workflows are very intuitive. It's easy to set up the day & prepare the day before, then knock out tasks the next day.
What do you dislike about the product?
The outreach support process is abysmal. Phone support is unavailable. Submitting a ticket is a nightmare, only to have a support rep come back 3-4 days later and blame the end-user. They generally do not take support requests seriously unless half of your organization is experiencing the same issue.
What problems is the product solving and how is that benefiting you?
Outreach takes a lot of the chaos out of the sales process. It helps me stay on top of who I need to reach out to and prevents critical prospecting activities from falling through the cracks.
Outreach is critical to your teams success
What do you like best about the product?
I like how intuitive the platform is and also how it allows me to scale my own efforts
What do you dislike about the product?
Sometimes the UI get stuck and the gmail app is sometimes difficult to work with
What problems is the product solving and how is that benefiting you?
Scaling outreach to multiple prospects as well as using the dailer for cold calls
Outreach for BDR
What do you like best about the product?
Love the A/B testing option for subject lines.
What do you dislike about the product?
Adding a step in between other steps is tough.
What problems is the product solving and how is that benefiting you?
Reaching a large audience with targeted calls, emails and connects.
Great tool for reps/AE's/BDR
What do you like best about the product?
Easy to navigate, good for organisation, great data insights for warmer leads. Use daily.
What do you dislike about the product?
Can be a bit overwhelming if you're not shown how to initially use it. Some of the features can be overlooked.
What problems is the product solving and how is that benefiting you?
Organisation skills. Prospecting support.
showing 1,131 - 1,140