Outreach Sales Execution Platform
OutreachExternal reviews
3,481 reviews
from
and
External reviews are not included in the AWS star rating for the product.
My Review of Outreach
What do you like best about the product?
I do not like the product much as it has been advertised.
What do you dislike about the product?
how not simple it is from clicks to eye coordination including the wordage.
What problems is the product solving and how is that benefiting you?
I use it because my company forces me to.
Direct dialing is best
What do you like best about the product?
The way it works with CrM is something that I really appreciate.
What do you dislike about the product?
The fact we have to use dialpad to dial out.
What problems is the product solving and how is that benefiting you?
Major outreach to numerous customers.
Outreach eliminates so much time previously wasted sending emails in a cadence
What do you like best about the product?
The cadence and that it takes out prospects that respond
What do you dislike about the product?
I do not like how it looks so automated and it's obvious I used a prospecting technology vs personal emails
What problems is the product solving and how is that benefiting you?
So much time is saved where as before I would have to manually send emails and manually track who has responded
Outreach Review - Mia
What do you like best about the product?
Ability to create sequences, make calls, organize accounts/contacts all in one place. I use zoominfo and SFDC with outreach and find that the 3 platforms work well together.
What do you dislike about the product?
I wish on calls, there was a way to do "bad data - junk info" in terms of the wrong number, but not have it remove the person or stop them in the sequence. sometimes just the number is wrong, not the email.
What problems is the product solving and how is that benefiting you?
Ability to keep track of who was sent what and the date/time it was sent. The ability to create manual tasks as well as automatic ones keeps things efficient. Benefits include insights (reply rates, open rates, etc.) that help shape strategy
Easy-to-use tool that makes selling easier.
What do you like best about the product?
I most often use email tracking to see when customers are engaging with my communication.
What do you dislike about the product?
Sequences can sometimes be challenging to manage across large teams.
What problems is the product solving and how is that benefiting you?
Figuring out which types of content our customers engage with has been a great benefit of Outreach.
I've loved outreach. It's a great tool to help me stay on top of all of my calls and stay organized.
What do you like best about the product?
I love the templates for emailing and the sequences for calling.
What do you dislike about the product?
Sometimes it's hard when I have a one off call, but that's on me, not he product.
What problems is the product solving and how is that benefiting you?
I'm solving being about to work faster and more efficiently.
Great for high call volumes & data organization
What do you like best about the product?
I like the tracking of the call volume, the prospect views that can be customized, and the metrics comparing them to the rest of the team & organization.
What do you dislike about the product?
Slow integration with dialpad - it takes time for the system to recognize a call is over and to register it into outreach.
What problems is the product solving and how is that benefiting you?
High volume inbound and organization of data to make the calls organized and most efficient. Can sort my data in different ways and have different plans of attack
Outreach is decent
What do you like best about the product?
I like the massive import/export contact features.
What do you dislike about the product?
The massive tasks that generate. I often find the contacts are not verified so alot of emails tend to bounce back.
What problems is the product solving and how is that benefiting you?
I am able to get really helpful insights on the emails I sent out. Yes the software does help.
Recommendations to others considering the product:
Don't let the tasks pile up
Outreach makes my prospecting a breeze.
What do you like best about the product?
I like that I can store contacts, sequences, and common email templates all in one place. That way I can easily access the things I use most and shorten the time I spend reaching out to prospects.
What do you dislike about the product?
I wish I could make a list and share it with the other people on my team. I work together with a BDR to reach out to a territory and outside of using tags, we have to make lists in Google sheets to number our accounts from 1-100.
What problems is the product solving and how is that benefiting you?
I am able to reach out to and manage my territory with one tool. I can make notes and store all relevant material about them in their profile which makes it easy to revisit those accounts later in the year.
Great tool for automated 1:1 sales outreach
What do you like best about the product?
I like the ability to build content in a scalable way for a very large team of reps. The analytics are good for Sequences, but lacking when it comes to analytics for personalization Snippets. I appreciated the ability to organize in Collections, helping keep the instance clean and manageable. The integrations with our other tools (Salesforce, Ring Central, and Alyce) help keep reps in one place for efficiency. I haven't managed a tool for the purpose of Sales outreach that works better than Outreach.io.
What do you dislike about the product?
We are struggling to keep our Teams managed as it's a manual process (it doesn't sync with our Team structure in SFDC), and this gap affects our reporting on successes inside this tool. The inability to see the utilization of Snippets gives us zero visibility into successes with this aspect of the tool. I wish the filters were consistent between each object in this tool to be able to segment better and find answers to questions without involving my BI team.
What problems is the product solving and how is that benefiting you?
I am building a library on Sequence, Template, and Snippet content for a very large team of Sales Reps and SDRs to support a scalable way for them to connect with prospects and customers. The tool improves efficiencies for our reps by giving the right content for the right lead.
showing 1,141 - 1,150