Outreach Sales Execution Platform
OutreachExternal reviews
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Personalization messaging at scale
What do you like best about the product?
Being able to scale cold outreach at scale while adding a personalized touch with having all the social media channels populate within the prospect view.
What do you dislike about the product?
Not much to add here. Sometimes hard to pull a group of prospects out of a sequence.
What problems is the product solving and how is that benefiting you?
SDR's have multiple campaigns in outreach via sequences
Outreach allows us to add prospects to these campaigns dynamically and even has personalized calendar links for prospects to book their own meetings.
This function syncs with our google calendars which saves us tons of time without having to go back and forth to set up meetings with prospects.
Outreach allows us to add prospects to these campaigns dynamically and even has personalized calendar links for prospects to book their own meetings.
This function syncs with our google calendars which saves us tons of time without having to go back and forth to set up meetings with prospects.
Fantastic addition to Salesforce
What do you like best about the product?
Outreach is incredibly helpful with organizing the day. The workflows are very intuitive. It's easy to set up the day & prepare the day before, then knock out tasks the next day.
What do you dislike about the product?
The outreach support process is abysmal. Phone support is unavailable. Submitting a ticket is a nightmare, only to have a support rep come back 3-4 days later and blame the end-user. They generally do not take support requests seriously unless half of your organization is experiencing the same issue.
What problems is the product solving and how is that benefiting you?
Outreach takes a lot of the chaos out of the sales process. It helps me stay on top of who I need to reach out to and prevents critical prospecting activities from falling through the cracks.
Outreach is critical to your teams success
What do you like best about the product?
I like how intuitive the platform is and also how it allows me to scale my own efforts
What do you dislike about the product?
Sometimes the UI get stuck and the gmail app is sometimes difficult to work with
What problems is the product solving and how is that benefiting you?
Scaling outreach to multiple prospects as well as using the dailer for cold calls
Outreach for BDR
What do you like best about the product?
Love the A/B testing option for subject lines.
What do you dislike about the product?
Adding a step in between other steps is tough.
What problems is the product solving and how is that benefiting you?
Reaching a large audience with targeted calls, emails and connects.
Great tool for reps/AE's/BDR
What do you like best about the product?
Easy to navigate, good for organisation, great data insights for warmer leads. Use daily.
What do you dislike about the product?
Can be a bit overwhelming if you're not shown how to initially use it. Some of the features can be overlooked.
What problems is the product solving and how is that benefiting you?
Organisation skills. Prospecting support.
My Review of Outreach
What do you like best about the product?
I do not like the product much as it has been advertised.
What do you dislike about the product?
how not simple it is from clicks to eye coordination including the wordage.
What problems is the product solving and how is that benefiting you?
I use it because my company forces me to.
Direct dialing is best
What do you like best about the product?
The way it works with CrM is something that I really appreciate.
What do you dislike about the product?
The fact we have to use dialpad to dial out.
What problems is the product solving and how is that benefiting you?
Major outreach to numerous customers.
Outreach eliminates so much time previously wasted sending emails in a cadence
What do you like best about the product?
The cadence and that it takes out prospects that respond
What do you dislike about the product?
I do not like how it looks so automated and it's obvious I used a prospecting technology vs personal emails
What problems is the product solving and how is that benefiting you?
So much time is saved where as before I would have to manually send emails and manually track who has responded
Outreach Review - Mia
What do you like best about the product?
Ability to create sequences, make calls, organize accounts/contacts all in one place. I use zoominfo and SFDC with outreach and find that the 3 platforms work well together.
What do you dislike about the product?
I wish on calls, there was a way to do "bad data - junk info" in terms of the wrong number, but not have it remove the person or stop them in the sequence. sometimes just the number is wrong, not the email.
What problems is the product solving and how is that benefiting you?
Ability to keep track of who was sent what and the date/time it was sent. The ability to create manual tasks as well as automatic ones keeps things efficient. Benefits include insights (reply rates, open rates, etc.) that help shape strategy
Easy-to-use tool that makes selling easier.
What do you like best about the product?
I most often use email tracking to see when customers are engaging with my communication.
What do you dislike about the product?
Sequences can sometimes be challenging to manage across large teams.
What problems is the product solving and how is that benefiting you?
Figuring out which types of content our customers engage with has been a great benefit of Outreach.
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