Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach allows flexibility and direction for planning out sales comms
What do you like best about the product?
Field mapping and ability to build segments based on SF fields. Sequence startey is very flexible
What do you dislike about the product?
There is so much more potential with triggers. Need to trigger when a sequence ends. Tags should be able to be used as an action or criteria in tirggers
What problems is the product solving and how is that benefiting you?
We are scaling our sales team comms across different points in our pipeline. We have multiple teams operating out of Outreach. One that is almost fully automatic thanks to triggers.
Gets the job done in a modern platform
What do you like best about the product?
Visibility into my prospecting is enormous.
What do you dislike about the product?
There seems to be a lot of issues with the Salesforce integration, but I'm not sure if it's on Salesforce or Outreach's end
What problems is the product solving and how is that benefiting you?
Visibility into the entire life of the prospect has made the MDR role much more efficient in time management.
Super charge your prospecting!
What do you like best about the product?
Outreach is a fantastic platform and a must for anyone in tech sales. It allows you to organize your workflow, create sequences, and prospect more efficiently with tasks. After using it, I can't imagine not having it. It's a must-have!
What do you dislike about the product?
The learning curve takes time if you are mainly a Sales Force lightning user. It's worth the work.
What problems is the product solving and how is that benefiting you?
I am solving task management and prioritizing accounts by using real-time data and email prospecting.
Outreach SDR Usage Review
What do you like best about the product?
I like how intuitive the homepage is and how easy it is to navigate to different dashboards, actions, etc.
What do you dislike about the product?
The dialer in Outreach could be a little less complex - the extension makes things easier for sure; there is also opportunity to embed a "power" dialer in the platform as well
What problems is the product solving and how is that benefiting you?
Outreach saves a LOT of time for our SDRs - enables them to set up sequences, organize/complete their day to day tasks. One of the biggest benefits is definitely the data we are able to analyze and understand reps' conversion rates, activity levels, etc.
Recommendations to others considering the product:
An extremely, intuitive platform for sales reps
Saves time
What do you like best about the product?
It decides calls and emails for me so I dont have to dedicate resources to that
What do you dislike about the product?
it is difficult to build reports compared to salesforce
What problems is the product solving and how is that benefiting you?
Time saving
Recommendations to others considering the product:
It is worth it
Fast and Easy to Use
What do you like best about the product?
I like how you are able to write down call tasks as reminders as well as the simplicity of writing down notes for each call and having everything logged in one place.
What do you dislike about the product?
There are moments when outreach can be slow, and sometimes it doesn't sync well with salesforce where it is slow or the tab doesnt appear.
What problems is the product solving and how is that benefiting you?
I am able to have accurate follow up with my prospects and check the notes I wrote down for each one so I know who to target. I also can know and track how many calls I have per week which allows me to know if I need to make more or less calls.
Outreach is In Reach!
What do you like best about the product?
The enablement of this tool across our SDR function was seamless. The UI is easy and intuitive so it was fairly quick to get them up and running, which was ideal to start proving ROI of the platform. In addition, the analytics are impeccable compared to competitors and being able to set the workflows really helps us with compliance, tracking and supporting the marketing side.
What do you dislike about the product?
The highest count tracked by status is 100k so you have to click into it to see the actual count which isn't super convenient as a lot of our databases are going to hit this threshold.
What problems is the product solving and how is that benefiting you?
Followup SLA is the main problem we're solving for - ensuring that MQLs are followed up in a timely manner with the most personalized message. Having multiple sequences and integrations compatible with Outreach, we can easily put leads into the best sequences that fit them based on their persona, interest, industry, etc. By automating this process, we take that pressure off our SDRs so they can continue to work through prospects that are further down the funnel that need a much more hands-on approach.
Recommendations to others considering the product:
Outreach by far stands out against its competitors. It's not only a game-changer for the ADR/Sales team but an exceptional partner for Marketing to utilize. It will create even better alignment with Sales counterparts and allow for a 360 view into the experience the customer/prospect is receiving, allowing for ongoing optimization by using the reporting that Outreach provides alongside the anecdotal feedback from Sales.
Major tool for any sales team looking to increase revenue
What do you like best about the product?
Outreach is pretty easy to use and once you get a rhythm you are able to work much faster and effeciently
What do you dislike about the product?
It can get a little disorganized for large organizations if everyone is creating their own content
What problems is the product solving and how is that benefiting you?
Time savings is huge. I can't imagine having to be a sales rep today without it.
Best In-Class Sales Engagement Tool
What do you like best about the product?
As someone who has spent the last 5+ years in an outbound type of role, Outreach is truly the best sales engagement tool out there. It has a super intuitive UI, making adoption seamless across sales, marketing and success. In today's remote environment, I cannot imagine a world without Outreach where it allows us to balance automation with personalization. They also continue to invest in their product and roll out new functionality.
What do you dislike about the product?
Extracting meaningful data has been a challenge, as well as a few workflow nuances.
What problems is the product solving and how is that benefiting you?
Automate key functions of our sales process, task management, increased pipeline
Work smarter not harder!
What do you like best about the product?
What I like best is the fact that the UI is friendly and inviting to play around and learn. However, the true power in organizing my day-to-day prospecting and automating emails through sequences is a plus, and also getting visibility of engagement makes outreach my go-to tool every day. Features such as voicemail drop make a huge difference in saving time from call to call and I no longer have to stare at my CRM for hours trying to figure out what my day looks like.
What do you dislike about the product?
The only thing I would like is a mobile app for both iOS and Android.
What problems is the product solving and how is that benefiting you?
Organization of Day to day activity.
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