Outreach Sales Execution Platform
OutreachExternal reviews
3,481 reviews
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Outreach is an elite outbounding tool
What do you like best about the product?
Outreach has such a simple UI that's clean and easy to use. We keep our content organized with collections, tags, and naming conventions that make everything easy to find. The reporting & intelligence feature allows us to analyze our content and continuously improve our content for the best results.
What do you dislike about the product?
I don't think there is anything I dislike about Outreach. The one area that I wish was more robust was the reporting feature. But I think those improvements are coming soon :)
What problems is the product solving and how is that benefiting you?
We recently went through a massive Outreach optimization project where we redesigned our entire instance. We had over 12k sequences with very little consistency across the board. Through our optimization we archived over 11k of those sequences and now have a content library that's manageable and reportable.
We have a team that creates, edits, and reviews copy to put into Outreach and our sales team doesn't have the ability to activate their own sequences so everything must go through that team. It was a bit of a process change for the sales team at first, but they're realizing the time they're saving not having to create or build anything in Outreach. They can hand off that process and focus on creating reports to put into that sequence.
This has given us the ability to create a process of consistent messaging and work closely with our marketing teams to ensure we have content for events and campaigns that is written by experts and used by everyone.
We have a team that creates, edits, and reviews copy to put into Outreach and our sales team doesn't have the ability to activate their own sequences so everything must go through that team. It was a bit of a process change for the sales team at first, but they're realizing the time they're saving not having to create or build anything in Outreach. They can hand off that process and focus on creating reports to put into that sequence.
This has given us the ability to create a process of consistent messaging and work closely with our marketing teams to ensure we have content for events and campaigns that is written by experts and used by everyone.
Recommendations to others considering the product:
Utilize the professional services team!
Easy and saves a lot of time!
What do you like best about the product?
Templates. I like being able to insert complex templates for repetitive information.
What do you dislike about the product?
Notifications. The plugin is consistently asking me to reload or update.
What problems is the product solving and how is that benefiting you?
It saves me a lot of time to be able to take emails and templatize them. I make small changes to personalize and then send them out.
Review of Outreach
What do you like best about the product?
Automation of renewals for tech organizations
What do you dislike about the product?
Inability to edit specific templates if administrators have it set up that way.
What problems is the product solving and how is that benefiting you?
Helps me reach larger audience of customers/clients and set up more meetings.
Recommendations to others considering the product:
You should leverage Outreach PM's to ensure a correct fit and determine sequences and templates ahead of time.
Amazing Helpful Sales Outreach platform
What do you like best about the product?
I love that it's easy to use, that we can easily A|B test our subject lines, messaging, etc. Bulk Create is an absolute lifesaver. I am also looking forward to seeing what come about from the new data and analytics platform.
What do you dislike about the product?
Not much. I would like to be able to send blank LI requests as our references suggest this would increase the acceptance rate of our invites to prospects, making it easier for us to connect.
What problems is the product solving and how is that benefiting you?
Sending targeted messaging to specific prospect subsets at scale.
Amazing Sales Enablement Tool: A must have for every sales professional
What do you like best about the product?
Outreach keeps me very well organized. I know just what I need to do every day. The automation aspect of Outreach is also a great benefit. For example, I sent a manual email to the President and CEO of a paint company, not expecting a response; Outreach sent a follow-up email on my behalf the next day saying..." just making sure you saw this...." and I got a response from that follow up email. I am amazed at the results. I absolutely would recommend Outreach to any sales professional wanting to take their sales outreach to the next level,
What do you dislike about the product?
I don't like the opt out aspect of Outreach.
What problems is the product solving and how is that benefiting you?
Keeps me organized. Keeps me on track with my prospects. I have gotten returned emails from using Outreach and nobody ever returns emails. This is a great tool.
Useful for all my work activities as an executive
What do you like best about the product?
The ability to send mass 1 - off emails fast and easy using templates
What do you dislike about the product?
The extension tool. It does not work the best
What problems is the product solving and how is that benefiting you?
I am using outreach for 1 off emails and sequencing. This has freed up a lot of my time and allows me to be more productive in other aspects of my job
Recommendations to others considering the product:
Understand what Outreach is and all the functions that it can support. It moves past just sales, but the analytics are great as well. Use this tool every day.
outreach for slh
What do you like best about the product?
I really like outreach because as a manager I can barge into calls to coach.
What do you dislike about the product?
Outreach does break at times and the connection can be very staticy at best.
What problems is the product solving and how is that benefiting you?
Make a high volume of outbound calls per day to clients.
Outreach takes outbound prospecting to the next level
What do you like best about the product?
Outreach allows me to schedule daily tasks to organize my outbound prospecting efforts and always stay up to date on who is engaging with my content and who to follow up with. The analytics allow me to call and email my prospects at the best times to truly be as strategic as possible.
What do you dislike about the product?
The only downside of using outreach would be the ability to import contacts. The integration between Salesforce and Outreach sometimes does not work as effortlessly as I would like.
What problems is the product solving and how is that benefiting you?
Outreach allows me to produce high-volume outreach while still being personalized.
Must Have Prospecting Tool
What do you like best about the product?
I like the automation and task organization the best. You can load contacts in and don't have to manually write emails each time, hit send etc etc. Also, you are able to test which messaging works best (A/B testing). The last thing I enjoy is the engagement tracker, you are able to track opens + clicks which helps you gauge interest at an account.
What do you dislike about the product?
Navigating and finding contacts in outreach can be difficult. This is why I always use a tag, otherwise you can spend way too much time trying to track prospects down. Also, I believe the reports within outreach could be more effective.
What problems is the product solving and how is that benefiting you?
It all comes down to generating pipeline. If I didn't have outreach to help me prospect in a timely manner, I wouldn't get as much done. It organizes my tasks for me and sets me up for success so I can quickly send out emails and make calls.
Manager, Business Development
What do you like best about the product?
Outreach helps ensure no balls are dropped.
What do you dislike about the product?
Additional ways to prioritize cadences, tasks, prospects, etc. would be helpful!
What problems is the product solving and how is that benefiting you?
Amazing organization is done with Outreach; very appreciative of the automation and resources saved thanks to the tool.
Recommendations to others considering the product:
Use it! It's been a big time saver and given our team the ability to execute with that much more agility and effectiveness.
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