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Reviews from AWS customer

1 AWS reviews
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External reviews

3,495 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Executive Office

Useful for all my work activities as an executive

  • October 19, 2021
  • Review provided by G2

What do you like best about the product?
The ability to send mass 1 - off emails fast and easy using templates
What do you dislike about the product?
The extension tool. It does not work the best
What problems is the product solving and how is that benefiting you?
I am using outreach for 1 off emails and sequencing. This has freed up a lot of my time and allows me to be more productive in other aspects of my job
Recommendations to others considering the product:
Understand what Outreach is and all the functions that it can support. It moves past just sales, but the analytics are great as well. Use this tool every day.


    Jordan K.

outreach for slh

  • October 19, 2021
  • Review provided by G2

What do you like best about the product?
I really like outreach because as a manager I can barge into calls to coach.
What do you dislike about the product?
Outreach does break at times and the connection can be very staticy at best.
What problems is the product solving and how is that benefiting you?
Make a high volume of outbound calls per day to clients.


    Computer Software

Outreach takes outbound prospecting to the next level

  • October 19, 2021
  • Review provided by G2

What do you like best about the product?
Outreach allows me to schedule daily tasks to organize my outbound prospecting efforts and always stay up to date on who is engaging with my content and who to follow up with. The analytics allow me to call and email my prospects at the best times to truly be as strategic as possible.
What do you dislike about the product?
The only downside of using outreach would be the ability to import contacts. The integration between Salesforce and Outreach sometimes does not work as effortlessly as I would like.
What problems is the product solving and how is that benefiting you?
Outreach allows me to produce high-volume outreach while still being personalized.


    Computer Software

Must Have Prospecting Tool

  • October 19, 2021
  • Review provided by G2

What do you like best about the product?
I like the automation and task organization the best. You can load contacts in and don't have to manually write emails each time, hit send etc etc. Also, you are able to test which messaging works best (A/B testing). The last thing I enjoy is the engagement tracker, you are able to track opens + clicks which helps you gauge interest at an account.
What do you dislike about the product?
Navigating and finding contacts in outreach can be difficult. This is why I always use a tag, otherwise you can spend way too much time trying to track prospects down. Also, I believe the reports within outreach could be more effective.
What problems is the product solving and how is that benefiting you?
It all comes down to generating pipeline. If I didn't have outreach to help me prospect in a timely manner, I wouldn't get as much done. It organizes my tasks for me and sets me up for success so I can quickly send out emails and make calls.


    Ellie H.

Manager, Business Development

  • October 19, 2021
  • Review provided by G2

What do you like best about the product?
Outreach helps ensure no balls are dropped.
What do you dislike about the product?
Additional ways to prioritize cadences, tasks, prospects, etc. would be helpful!
What problems is the product solving and how is that benefiting you?
Amazing organization is done with Outreach; very appreciative of the automation and resources saved thanks to the tool.
Recommendations to others considering the product:
Use it! It's been a big time saver and given our team the ability to execute with that much more agility and effectiveness.


    Information Technology and Services

Great experience with Outreach.io

  • October 19, 2021
  • Review provided by G2

What do you like best about the product?
I love how users can be split up into teams or "collections" that are unique to those specific business units.
What do you dislike about the product?
One downside at times is connection issues with other software tools that we use (Dialpad, Salesforce).
What problems is the product solving and how is that benefiting you?
Outreach allows our users to setup sequences and calling campaigns very easily and manage their incoming contacts/leads.


    Information Technology and Services

I worked in 2 systems, Outreach is comfortable

  • October 19, 2021
  • Review provided by G2

What do you like best about the product?
I like that it's fast. Almost no bugs. Well thought system. I can easily google questions I have. pretty logical. Has many options for different businesses
What do you dislike about the product?
I dodn't like that sequences have to be started after every replied email. Sometimes they are just about 'thank you for the information'. Sometimes it's not obvious where to find an answer and I have to google it. But they are minor issues.
What problems is the product solving and how is that benefiting you?
For us it's about visibility of leads and the smoothness of work.


    Shriram R.

Good CRM for prospecting

  • October 19, 2021
  • Review provided by G2

What do you like best about the product?
Easey to use and powerful to bring data under one view.
What do you dislike about the product?
Prospecting friendly but not the best for end-to-end sales.
What problems is the product solving and how is that benefiting you?
Streamlining communication and targeting segments with less manual work.


    Adam L.

Easy tool for Biz Dev Org

  • October 19, 2021
  • Review provided by G2

What do you like best about the product?
Easy to call down on tasks. Super easy to figure out, plus many excellent integrations built in.
What do you dislike about the product?
I really have nothing to say about what I dislike! Super easy tool to use.
What problems is the product solving and how is that benefiting you?
Easy allows me to get through my tasks and keep organized so I can easily hit my KPIs and will enable me to stay in front of my top prospects


    Logistics and Supply Chain

Outreach review

  • October 19, 2021
  • Review provided by G2

What do you like best about the product?
Simple to navigate. Email outreach through this software is also very helpful!
What do you dislike about the product?
Nothing too pressing comes to mind. However, I'd like to see more website links to folks I'm contacting populate.
What problems is the product solving and how is that benefiting you?
From time to time, our time will have connectivity issues, but this is rare. Benefits-wise, being able to track and pull data from our reps' work is great!
Recommendations to others considering the product:
Love it!