Outreach Sales Execution Platform
OutreachExternal reviews
3,495 reviews
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very impressive software.
What do you like best about the product?
how it integrates with salesforce & gmail.
What do you dislike about the product?
adding clients to sequence can be quicker
What problems is the product solving and how is that benefiting you?
TIME!!!
Outreach helps with productivity
What do you like best about the product?
The tasks help me stay on top of my business
What do you dislike about the product?
It often glitches so I have to reopen it and troubleshoot
What problems is the product solving and how is that benefiting you?
Productivity, staying on top of my business, understanding open rates.
Outreach has been top in class for a long time, and continues to get better
What do you like best about the product?
Robust feature set that works extremely well and covers the wide set of rep needs. Also, plugs into SFDC seamlessly with a lot of customization
What do you dislike about the product?
Set up isn't always the best. Voice, in particular, is annoying. If you mess up giving an account, it can cause problems. They're getting big enough that support and CS is a little slower.
What problems is the product solving and how is that benefiting you?
I've used Outreach at many companies now and it streamlines all workflows, logs everything seamlessly, allows for unification and testing in messaging, and ensures that we are reaching out to people in effective and consistent ways. There's so many benefits here.
Recommendations to others considering the product:
You can shop around, but it's the best. Only one other is a worthy competitor in my opinion
Efficient and Transparent Sales Enablement Tool
What do you like best about the product?
Having a proper overview of how the team is performing, and which actionable solutions we can provide following data generated through Email Sentiment, Call Data, Sequence useage, etc
What do you dislike about the product?
Lack to personalise reports directly on Outreach (requires a lot of manual looking around + export function is as useful as it could be, given all the data that is on Outreach). The inability to find and organise Tags in one place
What problems is the product solving and how is that benefiting you?
Avoiding prospects to slip through the cracks, quickly find and organise them to reengage
Director of Sales Development
What do you like best about the product?
Outreach is very easy to learn for new sales reps. With the integration with Salesforce it makes tracking your prgress with accounts and contacts simple.
What do you dislike about the product?
Very rare but some infrequent outages did hold up our team for a few hours.
What problems is the product solving and how is that benefiting you?
We were able to solve problems for tracking activity and the effectiveness of our messaging through email and call reviews. It's easy to centralize the message through sequences.
Create Sequences to Stay on Top of Opportunities
What do you like best about the product?
It is very technolically savvy and up to date. It helps me stay on top of all of my leads and opportunities. I can do this by creating sequences and tasks to automatically send emails and receive reminders to make a call.
What do you dislike about the product?
It is hard to use. I don't know where everything in the system is and often have to click around to find something I am looking for in Outreach.
What problems is the product solving and how is that benefiting you?
Before Outreach - I would often forget to follow up with a client or not reach out to a client as many times as I would have liked. Outreach has helped me stay on top of my calls and emails. I am now using sequences and tasks in order to not have clients slip through the cracks.
Outreach Great Product, with Not the Best Support
What do you like best about the product?
Sequences are the most helpful part of Outreach
What do you dislike about the product?
THe Customer support takes awhile to respond to any inquiries
What problems is the product solving and how is that benefiting you?
We are now able to reach a large number of prospects and are seeing more meetings scheduled.
Great Software!
What do you like best about the product?
It can do so much and is very informative on how active our sales team is. It's helpful to determine what kinds of messaging does and does not work.
What do you dislike about the product?
More mandatory training when implementing
What problems is the product solving and how is that benefiting you?
Integration with SF and recording activity per account. This will help manage our pipeline
Email Automation for the Individual Contributor
What do you like best about the product?
Helps scale engagement with a client list
What do you dislike about the product?
Bad workflow automation functionality that needs to be up-leveled.
What problems is the product solving and how is that benefiting you?
Enables email engagement at scale without manual effort once it's setup
Good Sales Engagement Platform
What do you like best about the product?
Good ability to integrate with other platforms, using sequences and templates
What do you dislike about the product?
Could be easier to suggest certain content or best practices that would resonate with prospects
What problems is the product solving and how is that benefiting you?
Streamlining top-of-funnel activities
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