Outreach Sales Execution Platform
OutreachExternal reviews
3,481 reviews
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Outreach is a must have for any salesperson/org
What do you like best about the product?
Outreach has an incredibly simple UI that makes the work of a salesperson incredibly easy to organize/prioritize your day. I honestly cannot imagine not having this technology in any sales job, as it makes task management incredibly easy to handle.
What do you dislike about the product?
If I'm being honest, the only thing I dislike is that there wasn't a proper training session from an Outreach rep. However, that is simply because I was onboarded after the technology was already put into place, and 1:1 account setup/navigation is not a realistic standard.
What problems is the product solving and how is that benefiting you?
As I stated above, outreach takes all the difficulty of managing 100s upon 100s of prospects and condenses it into a manageable workload. Whether that is organizing them into sequences or simply reminding me that I have a due task, it makes sales organizing easier. I now have more time to spend trying to close business rather than figuring out what I need to do with my day.
Platform Making Sales Engagement Possible
What do you like best about the product?
- Nurture: The tools is simple in planning your nurture campaigns
- Reporting: You get minute details and a lot of information for reporting
- Sales Engagement: We have increased our engagement rate because of outreach
- Reporting: You get minute details and a lot of information for reporting
- Sales Engagement: We have increased our engagement rate because of outreach
What do you dislike about the product?
Currently, we feel creating fields on Outreach is a bit complex, they can enhance it for future
What problems is the product solving and how is that benefiting you?
- Meeting Rate
- Conversion Rate
- Open rate of emails
- Conversion Rate
- Open rate of emails
Great way to reach prospects and keep track of lead activity
What do you like best about the product?
The ease of use and support outreach gives.
What do you dislike about the product?
I would want more visibility on specific metrics.
What problems is the product solving and how is that benefiting you?
Never miss a follow-up and being able to track KPIs for my team.
Powerful Tool for Sales Outreach
What do you like best about the product?
Outreach has:
- Great UI
- Easy to use/train new employees
- Bi-directional sync with SFDC
- Easy (ish) Implementation
- Great UI
- Easy to use/train new employees
- Bi-directional sync with SFDC
- Easy (ish) Implementation
What do you dislike about the product?
Outreach can use:
- Better reporting or custom reporting/exporting
- Easier filtering
- Ability to delete users!!
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- Better reporting or custom reporting/exporting
- Easier filtering
- Ability to delete users!!
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What problems is the product solving and how is that benefiting you?
We wanted to grow our business without growing the team immediately. This tool , if implemented correctly and adopted but team, will do that. I feel that is best for true Outbound/cols outreach and nurturing future clients
Outreach is a POWERFUL email campaign solution!
What do you like best about the product?
Outreach UI is very user-friendly. Initial setup from an Admin perspective is also user-friendly. Outreach provides live training for all the roles in your organization and has a University where you can complete self-guided study. The reporting functionality gives you a quick snapshot of the activity your reps are completing, what content is working with prospects, and how much pipeline is being generated across all roles in the org. Building a Sequence is easy, and Outreach provides blueprints to help. CRM write-back guarantees all activity is going to your CRM. The Outreach browser extension lets you work anywhere with an organized layout.
What do you dislike about the product?
In the three years we've been Outreach customers, our organization has not experienced any negative results or a "downside" of using Outreach. Their client success team has the lowest turnover of all the vendors we use so we have had the same rep since inception.
What problems is the product solving and how is that benefiting you?
We are able to send emails and content more efficiently. Sequences keep us organized with follow-up and next steps. Outreach provides analytics into views and opens of our emails which helps us build more robust content. We can work with Marketing on campaigns and create effective messaging for all roles within our Sales organization. Email activity is captured and synced back to our CRM for visibility across all teams.
Outreach provides all the insight administrators need to accurately forecast, manage & execute tasks
What do you like best about the product?
What I like best is the ease of configuring other solutions to our Outreach instance. We use ZoomInfo, and it was easy enough to configure the two. It is straightforward for our users to upload data to Outreach from Zoominfo.
What do you dislike about the product?
The interface is clunky. There was an instance where I needed to contact Outreach customer support about a feature issue where the dialer was entering extension numbers I press twice, making it impossible to get to where I needed to be. The interactions with the support team were nice, but it took a while for them to get the bug fixed.
What problems is the product solving and how is that benefiting you?
Trying to make as many smart dials as possible. Outreach allows our reps to maximize the time they spend by giving them access to all the information needed to execute quality cold calls.
Outreach provides great insight
What do you like best about the product?
Outreach allows me to send 1K emails a day and track who opens each email. It allows me to stay organized and gives me insight into each account and lead I am prospecting. I really like the ability to pick exactly what time and day your emails go out.
What do you dislike about the product?
I wish you could see who your leads forward your email to or get a notification that your email was forwarded so I can tell there may be some interest internally.
What problems is the product solving and how is that benefiting you?
I am able to prospect at scale. I have been able to reach thousands of more prospects that I would not have the ability to without Outreach.
Intuitive tool and great implementation team
What do you like best about the product?
The implementation process was really good
What do you dislike about the product?
Does not integrate with LinkedIn seamlessly
What problems is the product solving and how is that benefiting you?
BDR and account executive prospecting. The analytics is superior to the competition.
Great for SDR teams!
What do you like best about the product?
Ability to experiment / test cadence steps
What do you dislike about the product?
I wish there was an editable text option so you could customize cadence steps.
What problems is the product solving and how is that benefiting you?
Email drip sequences, which helps prevent leads from falling through the cracks.
Best tool to execute your email strategy!
What do you like best about the product?
-The variety in the sequence steps - be it a manual email, automated email, LinkedIn, or calling - Outreach is a one-stop-shop platform to organize and personalize it all.
-Scheduling of the emails
-The ability to view all the past conversation
-The ability to integrate with Salesforce that updates it all automatically
-The daily task notification ensures that you are at the top of your activity numbers
-Scheduling of the emails
-The ability to view all the past conversation
-The ability to integrate with Salesforce that updates it all automatically
-The daily task notification ensures that you are at the top of your activity numbers
What do you dislike about the product?
Just one thing: Whenever the task section is closed on the right, I get redirected to the Tasks tab again.
It becomes a little annoying especially when you are on a 'Sequence/Prospect' tab; you close the task on the right and you are taken to the 'Tasks' tab again
It becomes a little annoying especially when you are on a 'Sequence/Prospect' tab; you close the task on the right and you are taken to the 'Tasks' tab again
What problems is the product solving and how is that benefiting you?
-Email scheduling and tracking
-Automatic follow-ups
-Calling via Outreach
-It's like a prospect/email management system
-Automatic follow-ups
-Calling via Outreach
-It's like a prospect/email management system
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