Outreach Sales Execution Platform
OutreachExternal reviews
3,495 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Amazing Sales Engagement Platform
What do you like best about the product?
Outreach allows you to free up the majority of your time from mundane admin tasks.
What do you dislike about the product?
I do not have any dislikes of the tool itself.
What problems is the product solving and how is that benefiting you?
Sales Engagement outreach. Quantifiable/Actionable data to refine sales approach.
It's an amazing tool for any sales development team
What do you like best about the product?
It's very helpful in managing and keeping track of any tasks needed in the life of an SDR, BDR, BD Manager. In addition, it helps you see not only what you need to do but how well you and your team are doing.
What do you dislike about the product?
As the product grows and develops it requires more training. I think the training could be more personal and hands-on.
What problems is the product solving and how is that benefiting you?
Growing our pipline and improving the way we interact with prospects.
Recommendations to others considering the product:
Spend the time in the beginning getting to know how to use it well.
Outreach has been really helpful for me in my sales process
What do you like best about the product?
sequences are very beneficial and easy to create
What do you dislike about the product?
wish It integrated better with our other platforms
What problems is the product solving and how is that benefiting you?
booking more meetings and staying on top of prosepcts
Invests in useful updates and product requests
What do you like best about the product?
Outreach is a relatively easy-to-use sales enablement platform that my team uses daily to help drive demos for our team. As a marketing director, it's easy to write and send emails on behalf of our account team to help make them more efficient. I particularly appreciate their team listening to product feedback and feature requests. They invest in customer-requested features and roll out large updates on a regular basis that make the tool more useful (rather than prettier like many SaaS companies).
What do you dislike about the product?
Their customer support team, particularly on chat, is not well trained on the product and is not always very helpful. I often find as an administrator that I know more than their support team. Our account team is usually who I go to with technical issues as they tend to be able to help me much faster.
What problems is the product solving and how is that benefiting you?
As a marketer, Outreach has helped me send customized marketing messages that should come from a sales rep, from a sales rep. Rather than sending from a fake email address that looks like a rep. It has helped us majorly scale our demo production when we started from none.
Outreach is an Account Executive's best friend
What do you like best about the product?
Manual sequences - as a sales rep, It allows me to create a "follow up" sequence that includes something like '8 touches in 12 days.' While I'm doing my daily (😉) prospecting, I find a high value target that I want to secure a meeting with and I add them to this sequence. The best thing about it, is that the sequence is manual so I have a peace of mind that no blasts are being sent to them and when I log in each morning, Outreach's dashboard shows me the tasks I have due.
What do you dislike about the product?
The search functionality - I can get by with "tags" that I create but it's not easy to build a view/report of what I want to see in order to back-track some of the work I've done or in order to get creative with my prospecting themes.
What problems is the product solving and how is that benefiting you?
Tailored engagement points with the right buyers at the right time and being able to provide extra value for them in between the "sales steps" and scheduled meetings with a quick touch of value from a whitepaper, URL, etc.
Easily streamline your outreach
What do you like best about the product?
Easy to setup and manage from admin perspective. Also easy for users to create new sequences, templates, etc and manage daily tasks.
What do you dislike about the product?
Reporting features need to be more robust and customizable
What problems is the product solving and how is that benefiting you?
Automate outbound efforts and outreach. Benefits include increased proficiency, increased outreached, decreased onboard ramping.
Great for Propspecting
What do you like best about the product?
I like that our sales reps can automate emails so they can focus on prospecting.
What do you dislike about the product?
Lots of configurations! There are alot of things that can go wrong with SFDC and OR
What problems is the product solving and how is that benefiting you?
Automating tasks for our sales reps. Keeping them organized and not overwhlemed.
Outreach is a must-have for any Sales organization
What do you like best about the product?
Outreach has so many features to make cold emailing and calling much easier for SDR teams. It has a seamless integration with Salesforce that works without any issues.
What do you dislike about the product?
The reporting used to be very bare-bones, but Outreach has made a lot of progress towards improving the in-app reporting.
What problems is the product solving and how is that benefiting you?
Outreach allows my team to cold email at scale and keep inbound leads engaged.
Recommendations to others considering the product:
Outreach requires some Salesforce knowledge to set up properly, but after the initial setup, it just works.
Best prospecting tool I've ever used
What do you like best about the product?
I like the calling feature, the Salesforce integration, how easy it is to create outbound email sequences, and the intuitive & clean UI throughout the product.
What do you dislike about the product?
It can be confusing the first few times you bulk add prospects to Outreach. I've found it hard to get support directly from their team, but the docs and guides are extremely thorough so I often find what I need independently.
What problems is the product solving and how is that benefiting you?
We run most (if not all) of our top-of-funnel activities through Outreach. The tool has been a game-changer for our sales development team and helped us create over $20M in pipeline last year alone.
Outreach is an amazing tool that enables you to manage a team successfully with data.
What do you like best about the product?
the sequence blueprints are the best part
What do you dislike about the product?
email attachment limitations restrict what you are able to do in the tool.
What problems is the product solving and how is that benefiting you?
Tracking touchpoints with my team - the tool has enabled me to monitor this easily and motivate the team to surpass goals
showing 1,461 - 1,470